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All reviewssnack barbar staffgolfing holidayentertainment teamquiet areanext yearwater polotable tennistoastiesplenty of sunbedsmin walkevening entertainmentcleaned every dayhotel is spotlessly cleannuggetsgreat holidaypirate show
Stayed in this hotel in the summer with 4 of my friends and so glad we chose this hotel. Really friendly staff with a great atmosphere. Nice sized pool and lovely food. The hotel is roughly a 6/7 minutes walk from the strip.
We booked a junior suite which was absolutely gorgeous could not be faulted , the hotel and grounds were clean and tidy , entertainment in the day was good but evening was terrible , two drinks per person was a bit restrictive being in a...More
Read all the reviews from other guests and thought give this hotel a try saved all year and looked forward to it ! Now can't wait to leave !!!! Food only comprised of pork freezing cold and due closing Sunday running out of everything ....More
2 Thank dadhadz
Response from 4409, Director de Relaciones con Clientes at HSM Atlantic ParkResponded 16 October 2017
We are regretful to know that your perception of our resort did not comply with the image of a four-star hotel.
We would like to apologize for not meeting your expectations and for the lack of food during our last opened days.
We had our family holiday here for a week in August. I was apprehensive after reading the reviews but had no need to worry. We had a decent sized room for 4 of us, it was cleaned & beds changed every day. No rush for...More
I got here early AM on a Sunday and was greeted by a nice gentleman, he was sorry to tell me that my room was one of a few that had flooding issues due toi a big storm the night before. I was then put...More
Response from bruno1034 | Reviewed this property |
I really don't know I'm sorry!! They do seem to be geared up for everything so I wouldn't be surprised!!! I emailed the hotel a few weeks before and they replied straight away so I would suggest sending them an email!