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For all those British that write a poor review of this hotel you really missed a trick - the staff are fantastic, friendly and location was the best. We were the only two English at the resort but we were made extremely welcome. The staff...More
This hotel is totally overpriced for what it is. The rooms are tiny with an easy jet style toilet/ bathroom. There is no hotel parking and the food is very basic. Our dinner tasted like a bland school lunch. The area feels like a German...More
Management response:Responded 17 September 2017
We would like to thank you for having taken another short moment to copy your comment already published on Booking.com to Tripadvisor.
We regret that your personal impression of your one-night stay is as you describe in the few sentences above. Subsequently we...More
The room was a bit dated, but all we needed for our 2 night stay! The balcony was lovely and there were great views!
The breakfast was brilliant, good choice of food and drinks! We sat outside and had a great view! Good location within...More
1 Thank Leah-estelle
Management response:Responded 17 August 2017
thank you very much for taking the time to write a short review regarding your short stay at our hotel.
We are pleased that you especially enjoyed the views, location and the gastronomic offer.
Hopefully you will visit us again another time in...More
Very dissatisfied with what is supposed to be a 4 star hotel. Arrived after a very early start and room ready ahead of the 3.00 pm check in. Alas, despite asking for a room on as high a floor as possible I was given one...More
Management response:Responded 26 July 2017
Dear Mr. Cook,
I am happy to say that after our conversation during your holidays, you changed your mind and that you are finally visiting us again next year.
We do have some things to improve, and we are on it, as I commented to...More
Lovely location with a sea view for every room. Smallish hotel very traditional with a lot of elderly people (over 55). Food is good especially breakfast. We stayed 3 nights and that was enough as had enough of the evening meals which were ok.
Thank David F
Response from yannik e, Director Comercial at Universal Hotel Cabo BlancoResponded 24 October 2016
Dear David F,
We would like to thank you for taking the time to write a short comment to your stay at our hotel including your personal impressions.
We are glad to hear that we were able to satisfy your expectations, specifically gastronomy, and even...More