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Hotel Helios Mallorca

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Hotel Helios Mallorca
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814 Reviews from our TripAdvisor Community

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Showing 338: English reviews
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Crawley, United Kingdom
Reviewed 2 days ago NEW

Went to this Hotel with my husband for a 3night break in April. We arrived to a very nice large & bright reception with friendly staff who checked us in quick & easy. We was on the 3rd floor with a pool view & partial sea view. The room was really lovely, clean & modern, we were surprised. Bed comfortable...

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Helpful?
Thank Veronica T
Blackpool, United Kingdom
Reviewed 1 week ago

Didn't hesitate to rebook to stay here after a very nice long weekend in October 2013. This is time instead of travelling solo, I took my mum for our annual weekend away. Impressed with the refurbishment of the bedrooms and the bar area since my first visit. This hotel is better than some 4* complexes in Spain and is securely...

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1Thank Kazt2006
Thornton Cleveleys, United Kingdom
Reviewed 1 week ago

This hotel is set 1 road back from Playa de Palma Promenade in Can Pastilla, only 5 to 10 minutes by bus from the airport. If you ask for a high floor room with a pool view, when booking you also get a sea view. The room was clean and the beds comfortable, it has been refurbished in the last...

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Thank Maureen T
London, United Kingdom
Reviewed 1 week ago

We found this hotel by accident last October when our usual hotel was fully booked. It's a five minute drive from the airport, two minute walk from the beach, ten minutes walk from Palma aquarium (well worth a visit) and a lovely stroll in either direction from c'an pastille marina or in the other direction towards el Arenal. The rooms...

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Thank Jane S
London, United Kingdom
Reviewed 1 week ago

this is a tipical 3 stars hotel in platja de palma: good food, full of people. in this case, the room was very clean and modern, a bit noisy but ok. the parking helped a lot in particular during the high season and the position is ok

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Thank Raquelita_BCN
Biel, Switzerland
Reviewed 2 weeks ago

The location of the place is great, close to the airport and beach and the buffets are also good for 2-3 days, afterward it can get boring. However the recepionists were extremely unfriendly and treat guests even angrily. The room in itself would have been okay, although the beds were 2 very cheap metal beds, very small too. And the...

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Helpful?
Thank chchch2016
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, thank you for staying with us and for taking the time to write this review. We are very sorry if you perceived the front desk service as unfriendly; that is really the last thing we want to transmit to our guests; so we take your comment very seriously and will do all we can to achieve that all...

Bexhill-on-Sea, United Kingdom
Reviewed 2 weeks ago

A very clean friendly Hotel, easily close to the airport but not close enough to be disturbed by airplane noise and closer still to a beach. Great plan to have fridges in the room, which is great to keep beer and water cold.Good food and plenty of it, which is buffet style, with plenty of choices, including more than one...

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Helpful?
Thank belleisa2017
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, It's a big honour receiving your kind feedback, thank you so much. We've put a fridge in every room; good to know that you appreciated this! We would be delighted if we could accommodate you again on your next trip to the marvellous island of Mallorca, welcome any time! Best regards,

Basel, Switzerland
Reviewed 2 weeks ago via mobile

Too big for having usually two receptionists that could not reply to your inquiries and if they do, the given info/service are not reliable -from “simple“ false indications till in advanced PAYED tours that never appear because they “forget“ to confirm without offering any alternative or compensation- Apart of that, the location is convenient in between the airport and the...

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Thank 587linaa
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, thank you for staying with us and for sharing your review with us. We are sorry that something went wrong with the booking of your excursion. Please accept our apologies; this was really an exception as many trips, rental cars, taxi service, mobility scooters, medical service and many more are reserved correctly on a daily basis with the...

Mumbai (Bombay), India
Reviewed 2 weeks ago

We booked online . Turned out to be a great place , close to th public transport , beach was two minutes away . Good service and clean hotel . The best best was breakfast . Huge spread and even dinner was very good and quite reasonably priced . Very comfortable stay we had .

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2Thank Sushmash
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, Receiving your review makes us very happy, many thanks and we hope to see you back soon! Kind regards,

Reviewed 2 weeks ago via mobile

Stayed at Helios during bike training camp with friends. Short ride from the airport. Arrived late in the evening and the night manager worked hard to check us in as smoothly as possible. Breakfast is good with a good variety of choices. We also tried the dinner buffet on two occations. Pretty good. In the basement there is a bike...

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Helpful?
Thank Thoraveler
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, many thanks for staying with us at the Helios and for writing this kind review. We will try to pay more attention to the refilling of the soap dispensers, thank you for advising. We hope to see you back soon. Best regards,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service

Additional Information about Hotel Helios Mallorca

Address: C/ Carabela 7, 07610 Can Pastilla, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Can Pastilla
Price Range: $111 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Helios Mallorca 3*
Number of rooms: 305
Reservation Options:
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Also Known As:
Helios Mallorca Hotel
Hotel Helios Mallorca Can Pastilla, Majorca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Helios Mallorca staff and other travellers.
67 questions
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Arklow, Ireland
over a year ago
Belgrade, Serbia
Arklow, Ireland
Croydon, United Kingdom
2 months ago

See all questions (67)

Questions? Get answers from Hotel Helios Mallorca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better for views of sea”
skippy2459, 23 Apr 2017 | Read review
“Pool View and High Floor”
Kazt2006, 17 Apr 2017 | Read review
“High floor, Pool view”
MaureenT320, 17 Apr 2017 | Read review
“Pay more to get a pool view room, otherwise far too noisy.”
chchch2016, 7 Apr 2017 | Read review
“Upper story rooms”
Sushmash, 5 Apr 2017 | Read review
5 of 5