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Hotel Helios Mallorca

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Hotel Helios Mallorca
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777 Reviews from our TripAdvisor Community

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Showing 317: English reviews
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Cardiff, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed here for 3 nights in self catering apartment on level 1 at the far end. Booked day before our stay as last minute decision to get away, so paid €200. It overlooks crazy golf and from balcony can see pool although mainly a tree right in front. Also can see airport, can hear cars/planes although block it out after...

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Helpful?
1Thank 458jellycat
Inverness, United Kingdom
Reviewed 3 days ago NEWvia mobile

Just home after a 4 day stay at this lovely hotel. It is kept immaculately clean,we found the staff very helpful and friendly and the food was good - we went half board, the breakfast was excellent , plenty fruit,cereal and hot cooked food - bacon ,egg sausage , beans etc ( my favourite meal of the day) the evening...

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1Thank tallysow
Sheffield, United Kingdom
Reviewed 2 weeks ago

Stayed for a two night break in room 123 the bed was absolutely amazing, it was just so comfortable I did not want to get out of it, check in was smooth and guy on reception was so friendly, bar prices are reasonable 3 euros for a large lager, food was good could always find something to eat. Spent nearly...

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1Thank emerald123
Greater London, United Kingdom
Reviewed 27 November 2016 via mobile

7 of us are just leaving now with no complaints for our weekend away. Spa is €15 but the indoor pool was complementary, the food and location were exceptional as were the staff and room layout ,literally no complaints at all, we just wanted to stay longer!

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Thank rdxn20
Norwich, United Kingdom
Reviewed 21 November 2016

central location but on arrival found that the hotel was under development. builders where working on the below floor and resulted in a very noisy experience. work men where throwing glass doors from four floors. if this would of been stated when booking i would of changed my holiday booking

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Thank paulam00re
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, thank you very much for visiting our hotel. We are sorry that you experienced discomfort and noise. We don't do construction works when the hotel is open. We have been changing furniture and shower booths, during the day of course, not at night. We apologize if we made more noise than we planned to do. Kind regards, Kris...

Appleshaw
Reviewed 18 November 2016 via mobile

Stayed in an apartment with my daughter and Granddaughter for a bit of a winter break. Apartments are very spacious and very clean. Has a decent kitchen but only 2 hobs, no oven no kettle and no toaster!? But a microwave!! Lol! There was a programme of events and although not many people the programme was stuck to!! EVERYTHING was...

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Thank deborah b
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Deborah, thank you very much for staying with us at the Helios Mallorca, and for your valuable feedback! We are open from February 1st until November 30th; and the Can Pastilla resort is more lively let's say from April until October. Palma de Mallorca's city centre is a must do visit and the city is full of live the...

Durham, United Kingdom
Reviewed 18 November 2016

Stayed here for a 5 night break in September. Very clean hotel. Paid for a superior room however the room was a standard refurbished room in my opinion. Pool area well maintained. Restaurant a little hectic at breakfast time , tables seemed a little too close to each other so felt as though you were having breakfast with total strangers....

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Thank kiplinz1977
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, many thanks for your stay at the Helios and for your kind comments. We indeed offer hotel rooms and 1-bedroom apartments, on the same premises, in 2 different buildings. We hope to see you back soon! Best regards, Kris Vanaerschot

Lancashire, United Kingdom
Reviewed 17 November 2016

Stayed here about 6 times now... kids love it ..so mum & dad love it too... Fab breakfasts... lovely pool area... poolside games during the day...right by the beach...great value...whats not to like.... it would'nt suit everyone as the guests are of the older variety ..mainly germans & dutch...

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2Thank Carol W
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Carol, thank you so much for staying with us at the Helios Mallorca. We're so happy to have you here with us, and knowing that you have a great time. We are already looking forward to seeing you again. Warmest regards, Kris Vanaerschot

cheshire
Reviewed 14 November 2016

Just returned 12th november 2016 from a week H/B at the helios.We stayed in one of the refurbished rooms which although small was to a good standard although out of season could have done with a fridge in the room.the rooms were cleaned to a good standard every day. The hotel has free internet and had very good signal from...

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Thank Paul_BCheshire
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, many thanks for staying with us at the Helios and for writing such a detailed and motivated review. We take good notice of all your comments. We hope to see you back again soon. Kind regards, Kris Vanaerschot

Perth and Kinross, United Kingdom
Reviewed 11 November 2016

Hotel staff pleasant and helpful. Beach one block away, if mosquitoes like you, make sure you have repellent for beach! Seems to be a shortage problem with bath towels and shower mats. Food menu repeated weekly, microwave available if you want hot food. An English speaking tv channel other than news would be good.

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Helpful?
1Thank agila111
Kris V, Director Comercial at Hotel Helios Mallorca, responded to this review

Dear Guest, thank you very much for your stay and for sharing your feedback with us. We hope to see you back again soon! Best regards, Kris Vanaerschot

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Hotel Helios Mallorca

Address: C/ Carabela 7, 07610 Can Pastilla, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Can Pastilla
Price Range: $70 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Helios Mallorca 3*
Number of rooms: 305
Reservation Options:
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Also Known As:
Helios Mallorca Hotel
Hotel Helios Mallorca Can Pastilla, Majorca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Helios Mallorca staff and other travellers.
62 questions
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Arklow, Ireland
Belgrade, Serbia
Arklow, Ireland
Croydon, United Kingdom
20 days ago

See all questions (62)

Questions? Get answers from Hotel Helios Mallorca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay extra for pool view to avoid looking over towards airports runway”
 of 5 bubbles kiplinz1977, 17 Nov 2016 | Read review
“Good rooms not in Helios”
  • Outdated and dusty room
  • Cover loose for the water pipe
  • Outdated room
  • rusty bathroom sink
  • Dust all over in the room
  • View from the room and balcony
 of 5 bubbles Adalfina, 2 Oct 2016 | Read review
“Take a room woth pool view an highet then 3th floor - better vew, possilbe glimps of sea.”
 of 5 bubbles V7350WRmariaa, 31 Aug 2016 | Read review
“Renovated rooms looked great.”
 of 5 bubbles lara983, 28 Aug 2016 | Read review
“take a kettle lol”
 of 5 bubbles akua1968, 16 Aug 2016 | Read review
5 of 5