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Barcelo Ponent Playa

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2,643 Reviews from our TripAdvisor Community

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Showing 1,609: English reviews
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Liverpool, United Kingdom
Reviewed 3 weeks ago

We have stayed at Barcelo Ponent Playa twice and are planning our third visit here. The location of this hotel is excellent and must have one of the most beautiful views in Cala D'or. I would definitely recommend booking a room with a Sea View. We usually arrive quite late to the hotel but are always greeted with a warm...

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Helpful?
3Thank epcouple
PONENTPLAYA, Director General at Barcelo Ponent Playa, responded to this review

Dear Customer, We appreciate your comments about the Hotel Barcelo Ponent Playa as well as your comments about the beach and the area of cala d'or. We hope to have your visit again this coming summer season. Best regards, Barceló Ponent Playa

Reviewed 18 February 2017 via mobile

My husband and I were delighted with the hotel clean and friendly, we had a seaview it was amazing we were given a complimentary bottle cava for our anniversary it was in our room on arrival we had a lovely stay and have since booked to return in August this time with my daughter and her two children they will...

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Helpful?
2Thank Anita M
PONENTPLAYA, Director General at Barcelo Ponent Playa, responded to this review

Dear Mrs. Matthews, Thank you very much for your comments, we are waiting for you in August, I have seen that we already have your reservation request, we hope that on this next visit continue to fulfill with having a happy holiday. We await you. Best regards,

London, United Kingdom
Reviewed 23 January 2017 via mobile

The hotel is in a good location, bars and restaurants in walking distance. The rooms were basic but clean but the balcony was tiny with cheap plastic chairs and table. We went all inclusive and the food was ok but we did eat out a few nights. it was great value for money as we only paid £500 each inc...

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Helpful?
Thank JodieJamesLon16
PONENTPLAYA, General Manager at Barcelo Ponent Playa, responded to this review

Dear Customer, Thank you for the great feedback of your recent holiday experience at our Barceló Ponent Playa; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Again we thank you for this very kind review of...

Southport, United Kingdom
Reviewed 18 January 2017

This hotel is located in a lovely area, with an outdoor pool, and easy access to the shore via steps. Town centre is within walking distance. The rooms are clean and air conditioned The food in the restaurant is buffet style and very varied. We always found something we liked. We were here in the height of the summer, and...

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Helpful?
Thank David A
PONENTPLAYA, Director General at Barcelo Ponent Playa, responded to this review

Dear guest, We would like to thank you for trusting us and choosing our establishment Barceló Ponent Playa for your holiday in Mallorca. We are very happy to learn that you liked our facilities and that the service provided by our staff met your expectations. It would be a great pleasure if we could welcome you at our hotel again...

London, United Kingdom
Reviewed 9 November 2016

4 night stay during half term at this hotel with a friend. We arrived on our first day around 11.30am to be informed we could check in as our room was ready, which was great. The room was a fair size with comfortable beds, good storage space for clothes, a large TV with BBC channels, air con, which was needed...

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Helpful?
5Thank sSkye2014
PONENTPLAYA, Assistant General Manager at Barcelo Ponent Playa, responded to this review

Dear sSkye2014, First of all we would like to thank you for sharing your opinion about Barceló Ponent Playa with all the users of TripAdvisor. We are glad that you had a nice time with us and that our staff helped you during your stay. Regarding the food in the buffet restaurant, we offer a traditional Majorcan dinner once a...

Reviewed 6 November 2016 via mobile

Visited sep 3rd time to cala dor 1st time to this hotel.our room was ground floor overlooking childrens play area very quiet and didnt need to use the lifts the room needs some updating the bathroom mainly however cleaned everyday.dining room chaotic at evening meal times food mixed lots of seafood and strange combinations however found something to eat most...

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Helpful?
1Thank Angela K
PONENTPLAYA, Assistant Hotel Manager at Barcelo Ponent Playa, responded to this review

Dear Angela K, Many thanks for taking the time to write a review on TripAdvisor about our hotel Barceló Ponent Playa. We are sorry for the inconveniences you found during your stay. We have taken a good note of them and I have informed the relevant departments about it to improve our service. On the other hand we are delighted...

ENGLAND
Reviewed 6 November 2016

Friendly old hotel, in need of a update, the food is OK, but sometimes it aint, our room was clean, the balcony doors didn't lock which was a concern as we were next to a low roof just below ! 1 of the outside bars closed which was a pain, and our ALL INCLUSIVE FINISHED on the last day of...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Paul B
PONENTPLAYA, Assistant Hotel Manager at Barcelo Ponent Playa, responded to this review

Dear Paul B, Thank you very much for taking the time to write a review on TripAdvisor. We are sorry to learn you were not fully satisfied with the service provided. There is a Guest Experience Manager and a manager on duty at all times to address your concerns during your stay and find a solution for the inconveniences you...

Gloucester, United Kingdom
Reviewed 6 November 2016

This hotel needs a mega upgrade .. location great & I guess that's why they can get away with . I cannot believe you have to pay for the sunloungers on the terrace within the hotel grounds. A hugh point to make is that by 2.30 In the afternoon, You are in complete shade , due to the hotel building...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Angela B
PONENTPLAYA, Assistant Hotel Manager at Barcelo Ponent Playa, responded to this review

Dear Angela, First of all, we sincerely appreciate the time you spent to share your comments following your visit to Barceló Ponent Playa. We were very disappointed to read that the hotel did not meet your expectations. We will take your remarks into consideration to improve our service. We stricly follow the standards of Barceló Hotels. Please let me remind...

Reviewed 3 November 2016

we wanted a quiet location to have a relaxing holiday and found it here. The hotel was clean and generally well kept. The food was excellent with many choices at every meal time and a variety of places to eat within the complex. The staff were all friendly and helpful, we had a problem with our hot water and they...

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Helpful?
Thank Anne H
PONENTPLAYA, Assistant Hotel Manager at Barcelo Ponent Playa, responded to this review

Dear Anne H, First of all, we would like to thank you for taking the time to post a review about our hotel on TripAdvisor. We are delighted to read that you enjoyed your holiday at Barceló Ponent Playa and that the staff was friendly and helped you during the stay. We are sorry about the inconvenience you had with...

Rugby, United Kingdom
Reviewed 2 November 2016 via mobile

The location of the hotel is very good, right next to the beach and a short walk to the town centre. The hotel is in need of a revamp as it looks tired and shabby.The room was quite small and there was quite a lot of noise till midnight every night from the entertainment. The food was the normal standard...

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Helpful?
Thank Sue M
PONENTPLAYA, Assistant Hotel Manager at Barcelo Ponent Playa, responded to this review

Dear Sue M, Many thanks for your recent review, which is very valuable for us. We will take your remarks into consideration which will help us to improve our service. We are glad to know that our staff met your expectations. We hope to have the opportunity to welcome you back in the future and show you our improvements. Best...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Barcelo Ponent Playa

Address: Cala Ferrera-Felanitx, 07669 Cala d'Or, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Cala d'Or
Price Range: $92 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Barcelo Ponent Playa 3*
Number of rooms: 430
Reservation Options:
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Also Known As:
Barcelo Ponent Playa Hotel Cala Ferrera
Barcelo Hotel Ponent Playa
Barcelo Cala d Or
Barcelo Ponent Playa Cala D'Or, Majorca
Hotel Style:
#22 Family Hotel in Cala d'Or
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Ponent Playa staff and other travellers.
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Questions? Get answers from Barcelo Ponent Playa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room with a Sea View it is 100% worth it.”
 of 5 bubbles epcouple, 5 Mar 2017 | Read review
“All rooms are great”
 of 5 bubbles David1966-21, 18 Jan 2017 | Read review
“rooms below the restaraunt are noisy early morning if you want a lie in”
 of 5 bubbles , 2 Nov 2016 | Read review
“Choose a room with a sea view, then you probably do not hear these buses coming all the night long.”
 of 5 bubbles Miia50, 27 Oct 2016 | Read review
“Floor 7 excellent”
 of 5 bubbles gjpwiddison, 26 Oct 2016 | Read review
5 of 5