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SpringHill Suites Norfolk Old Dominion University

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176 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Norfolk Old Dominion University
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Showing 175: English reviews
Reviewed 27 August 2015 via mobile

Excellent! Friendly staff! Clean facility. Excellent service. Convenient location. I would stay here every time I travel in if there is availability. I am an industry person and tend to be very critical on service. Hands down this property passed the test.

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Thank Pamela B
Philadelphia, Pennsylvania
Reviewed 17 August 2015

Simple lobby, no luxury here. CLEAN and all the basics are here. We got a suite because we were a party of 3... so we had 2 large separate rooms... one with a fold-out sofa and kitchen (bar/microwave/fridg/coffee/sink)... the other with a big bath/jacuzzi, heated towel rack/separate glass shower and king bed. Some construction noise in the morning, but not...

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Thank Notjustanyhotel
Atlanta, Georgia
Reviewed 11 August 2015 via mobile

I stayed here 4 nights. It was nice and clean. I loved the lobby space and set up.I felt safe with my son here.I would definitely stay here again. It was a busy time for all hotels in the area as NSU hosted the JO's. There were limited fresh towels daily which was frustrating but understanding.

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Thank Ms T
Reviewed 11 August 2015 via mobile

We love this hotel after our horrible experience at howard johnson in virginia beach Va marriott accommodate us like no other they are friendly the breakfast is awesome with fresh fruits the breakfast crew is great and very accommodating the pool is just right although their hot tub jacuzzi is not working properly it is still ok. The rooms are...

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Thank Beverly B
Atlanta, Georgia
Reviewed 5 August 2015

My family and I had a 4 night stay and I must say it was a very nice comfortable experience. To start we were in town for my father in laws funeral and reservations gave me an awesome bereavement rate, considering it was last minute it really helped out for our budget! I believe renovations were just completed so our...

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Thank Chrissy_Jae
Mechanicsburg, Pennsylvania, United States
Reviewed 18 July 2015 via mobile

From the time I talked to front desk before arriving to update my dates until I checked out nearly 2 weeks later, everything was super. Great rooms, service and breakfast! Everyone truly was interested in giving you excellent service. The location is also great. Right in ODU so always felt safe to walk/run, even after dark. Was was within walking...

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Thank SRXer
Hartford, Connecticut
Reviewed 14 July 2015 via mobile

There is one word that describes the staff there and it's PRIDE. Professionalism , Respect , Integrity , Dignity and Excellence. Ibrahim and colbie who are front desk associates ,went above and beyond what what was expected of him , he made it feel just like home.

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Thank jvallen3
Richmond, Virginia
Reviewed 14 July 2015

The staff is exceptionally friendly and knowledgable. Danielle our breakfast attendant was friendly without being intrusive. The front desk remembered my name the next morning with a friendly greeting. The rooms were roomy, clean and the bed was very comfortable. The location was perfect since I had a function at ODU. Highly recommend this hotel for a stay in and...

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Thank JennyTrav
Washington DC, District of Columbia
Reviewed 21 June 2015

OMG this is my second time in this hotel. I specifically chose it because the first time I had great service, silence to work and to sleep! Now, coming back with my family, we are on the third floor, room 303, and next to us there must be a party with 50 people. Because we have been trying to chat,...

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1Thank MasonGutt
Lindsey J, Director of Sales at SpringHill Suites Norfolk Old Dominion University, responded to this review

Hello MasonGutt, Thank you for selecting our hotel again based on the great service you were provided during your first stay! From your review above it seems this was written while you were in the hotel. It’s disappointing to read this now, as management was able to speak with you and thought to resolve your frustration. As you know, we...

Reviewed 15 June 2015

If you want your personal items STOLEN from you by housekeeping then by all means, check here if you dare! If not, RUN FAR AWAY AND DON'T LOOK BACK!! THEIVES!! ALL THEIVES! Me and a group stayed here over the weekend for an event we were working, just to return on Saturday night with items missing! Electronics, Sprays, Makeup and...

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1Thank Real T
Lindsey J, General Manager at SpringHill Suites Norfolk Old Dominion University, responded to this review

Hello Real T, We see this is your first post to Trip Advisor, welcome! We hope you were able to find our hotel easily. As you can see from all other reviews, this is not something we are used to hearing. We have begun the process of investigating this situation, as you know, since we have been in touch with...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
SpringHill Suites at Old Dominion University. ... more   less 

Additional Information about SpringHill Suites Norfolk Old Dominion University

Address: 4500 Hampton Boulevard, Norfolk, VA 23508
Region: United States > Virginia > Norfolk
Price Range: $199 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Norfolk Old Dominion University 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Springhill Suites Norfolk Old Dominion University Hotel Norfolk
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Questions & Answers

Questions? Get answers from SpringHill Suites Norfolk Old Dominion University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I specifically ask for lowest possible floor. But even at the ground floor--it was very, very quite.”
D3_Vega, 26 Apr 2017 | Read review
“Rooms on the parking parking garage side are quieter because Hampton Blvd is a busy street”
E6994UGshawns, 12 Apr 2017 | Read review
“The elevators are slow so if you are coming and going a lot stay on the 1st or 2nd floor and use the stairs”
276maureenm, 9 Feb 2017 | Read review
“All rooms are good. The front rooms have a beautiful view of ODU.”
251LizC, 10 Sep 2016 | Read review
“Not sure, it was so quiet I was never disturbed by neighbours.”
stewart_mchugh, 3 Sep 2016 | Read review
5 of 5