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Residence Inn by Marriott Norfolk Airport

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Traveller (62)
Room & Suite (32)
Dining (3)
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Overview
  • Excellent59%
  • Very good26%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“norfolk airport”(44 reviews)
“front desk”(63 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (363)
There are newer reviews for Residence Inn by Marriott Norfolk Airport
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Traveller rating
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LanguageEnglish
208
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All reviewsnorfolk airporttwo bedroom suitefront desksocial hourearly flightlong staya great stayhome away from homeshuttle servicethe hotel manageryogurtvirginia beachbit datedconvenient locationhot breakfastwill stay there againwould highly recommend this hotel
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61 - 65 of 363 reviews
Reviewed 14 February 2017

Residence Inn is normally a very reliable stay; pretty vanilla and you know what to expect, but in this case we were in for some surprises. Check in was less than friendly; not rude, just indifferent. I assumed the receptionist was busy checking emails or...More

2  Thank 73Duck
Response from Jessica S, Operations Manager at Residence Inn by Marriott Norfolk AirportResponded 15 February 2017

Thank you for taking the time to review our hotel online. I'm so sorry to hear that we did not provide the typical "Residence Inn normal" and will be addressing this with our front desk staff. I hope the next time you're in the area...More

Reviewed 8 February 2017

Conveniently located near Norfolk Airport. Provides 24 hours free shuttle to airport. Staff respectful and accommodating with my requests. Did not experience free breakfast do to early flight. But there is always free coffee and tea 24 hours.

Review collected in partnership with this hotel
1  Thank ralguy66
Response from Jessica S, Operations Manager at Residence Inn by Marriott Norfolk AirportResponded 9 February 2017

Thank you for your kind words about our hotel. I hope the next time you have a flight out of Norfolk International Airport you will choose to stay with us again.

Reviewed 8 February 2017

My wife and I had to stay in a hotel while our hardwood floors were being re-done. As I am a Marriott Silver Elite member, naturally I elected to stay at a Marriott property. All of my other stays over the years at Marriott properties...More

1  Thank JazzGuitarist
Response from Scrowley160, General Manager at Residence Inn by Marriott Norfolk AirportResponded 9 February 2017

Thank you for taking the time to share your recent experience with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I...More

Reviewed 25 January 2017 via mobile

I stayed here to visit family members who are stationed here. This place appears to be fairly new, from the outside and it's a large hotel.However, when you are in the rooms, it's a different story. the rooms look dated even though there were "flat...More

Thank LOVEPRINCESSME
Response from Jessica S, Operations Manager at Residence Inn by Marriott Norfolk AirportResponded 25 January 2017

Thank you for taking the time to review our hotel online. I'm sorry to hear that we failed to "WOW" you during your stay. I will speak with our General Manager about your review and I hope the next time you're in town you will...More

Reviewed 17 January 2017

I had the best night sleep while staying at the Residence Inn. I woke up to a fabulous continental breakfast. What a way to start my day : ) The staff was friendly and kind, Staff would greet me each time I passed them in...More

Review collected in partnership with this hotel
Thank catherine_schafert
Response from Jessica S, Operations Manager at Residence Inn by Marriott Norfolk AirportResponded 18 January 2017

Thank you for taking the time to write such a wonderful review of our hotel! I'm so happy to hear that you had a wonderful stay with us. Please come back and see us the next time you're in the Norfolk area!

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 134 - USD 293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Norfolk
#1 Business Hotel in Norfolk
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 134 - USD 293 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Norfolk
#1 Business Hotel in Norfolk
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (62)
Room & Suite (32)
Dining (3)
Pool & Beach (2)
Family and Play Areas (6)
Business Centre & Event Rooms (4)
Questions & Answers
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Frank T
6 June 2016|
AnswerShow all 6 answers
Response from Scrowley160 | Property representative |
Good morning Frank, Our entire hotel is pet friendly. However, after any guest with a pet departs the hotel, we complete a full deep clean of the room. This includes a shampoo of the carpet and soft furniture. Please do... More
0
Votes
lawguy101
4 April 2016|
AnswerShow all 5 answers
Response from carlota132 | Reviewed this property |
This kind of question really requires a phone call to the specific hotel. I would suggest that you be very clear about what your needs are.
0
Votes
Carol M
20 October 2015|
AnswerShow all 2 answers
Response from Rachel R | Property representative |
Good Morning Carol M, Thank you for your inquiry! Yes, we do have a shuttle that runs 24 hours on demand. Once you have checked in and you decide to take your rental car back that evening, we would be happy to pick you up... More
0
Votes
Room Tips
"I like to stay away from elevator for the noise"
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"Away from the basketball court"
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"The studio rooms with kitchenette is excellent for a multi-day stay"
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"Abundance of floors and room opportunities ..."
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