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Residence Inn Norfolk Airport

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Residence Inn Norfolk Airport
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290 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Norfolk Airport
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Showing 290: English reviews
1 review
Reviewed 11 June 2016

Ok we have traveled all over the world and stay in Marriott affiliates hotels but the breakfast alone is wonderful. The little butter biscuits are drops of heaven. We have been out the United States for 4 yeArs and this was a great welcome even the front desk staff was friendly

Helpful?
Thank Taneka D
Jessica S, Operations Manager at Residence Inn Norfolk Airport, responded to this review

Thank you for your kind words about our hotel! I'm glad to hear that we welcomed you back to the United States with our friendly staff and a wonderful breakfast. Please come back and see us again soon! More 

Chicago, Illinois
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 May 2016 via mobile

It's an older hotel but it's very clean and the staff is very friendly and helpful. Variety of breakfast foods every day something different very nice and accommodating. The shuttle take you within 5 miles of the hotel so you don't have to get take a cab. And it's a free shuttle up and back to the airport 24 hours... More 

Helpful?
Thank Christina M
Scrowley160, General Manager at Residence Inn Norfolk Airport, responded to this review

We are so pleased you enjoyed your stay, and look forward to welcoming you back soon! More 

Easton PA
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 May 2016

We had a group of 44 people for three nights at the Residence Inn Airport. Everyone had a two bedroom suite with two queen size beds, kitchen, living room, etc. It was a good size to move around and not be confined to just a hotel room. Everyone enjoyed their stay. The breakfast was always hot and staff was eager... More 

Helpful?
Thank CarolEastonPA
Scrowley160, General Manager at Residence Inn Norfolk Airport, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay! Thank you again for your time and come visit us again soon! More 

Level Contributor
5 reviews
3 hotel reviews
Reviewed 14 May 2016 via mobile

This was the second time we stayed there before we moved on to the Outer Banks. No complaints property kept nicely, staff friendly and helpful. Closer to a family hotel then business but still should be fine for a business traveling. Pros: Stove top, refrigerator, one bedroom, large suite. Cons: Nice outdoor fire area that is populated with smokers so... More 

Helpful?
Thank Jacob R
Scrowley160, General Manager at Residence Inn Norfolk Airport, responded to this review

Thank you for sharing your experience at the Residence Inn Norfolk Airport through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

Onley, Virginia
1 review
Reviewed 9 May 2016

Close to the airport. Clean. Modern. Fast internet. Quiet. Indoor pool. Fitness Center. Tennis and basketball courts with equipment and balls available at the front desk and a billiards room. All rooms are suites with kitchenettes. Very good breakfast.

Helpful?
Thank Glenn G
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Thank you for sharing your experience at the Residence Inn Norfolk Airport! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank... More 

Arlington, Texas
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 April 2016

By all accounts this hotel is fine. The hotel appears to have been updated last year, newer carpet and common areas were clean and orderly. There we no refuse cans by elevator, only receptacle was near front desk. There was a huge group that showed up and that even killed the breakfast benefit. There was a dessert benefit on night... More 

Helpful?
Thank EVERMARINE
Scrowley160, General Manager at Residence Inn Norfolk Airport, responded to this review

Thank you for taking the time to let us know about your recent stay at the Residence Inn Norfolk Airport. We appreciate your rating us a 4, however we strive for 5, and see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. As we strive to... More 

Arlington, Virginia
1 review
Reviewed 25 April 2016

The room was clean, the staff was friendly and the location was perfect. I had a work trip and the conference was in VA Beach and I needed a place to stay. This was the perfect location for getting around. The room was spacious and the staff was able to accomade all of my needs.

Helpful?
Thank morgansaunders02
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Dear morgansaunders02, Thank you for sharing your experience at the Residence Inn Norfolk Airport! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer... More 

Victoria, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2016

I've stayed in a lot of high end hotels that didn't come close to the care this hotel had! The free shuttle would drive you just about anywhere close. If your room was missing something they would find it and bring it up

Helpful?
1 Thank ndharvey
Rachel C, Manager at Residence Inn Norfolk Airport, responded to this review

Thank you for sharing your experience at the Residence Inn Norfolk Airport! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank... More 

Laurel, Maryland
Level Contributor
101 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 4 April 2016

We chose this motel because of its proximity to the Norfolk Botanical Gardens. The room and public area were clean, the bedd was comfortable, the window were screened and opened, the soundproofing was wonderful (we never heard a neighbor or airplain when the windows were closed), breakfasst was OK, and staff were all super firendly. If you're arriving from I-64... More 

Helpful?
Thank Bluebonnet2009
Scrowley160, Manager at Residence Inn Norfolk Airport, responded to this review

Dear Bluebonnet2009, Thank you for sharing your experience at the Residence Inn Norfolk Airport! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 March 2016 via mobile

I wanted to rate this 5 however the reason why we stay at this place is because of their indoor pool but it's out of service. They offer us to use the indoor pool to Springhill which has the worst staff ever totally opposite from Residence Inn. To make the story short our stay ended up to be relaxing and... More 

Helpful?
1 Thank Michelle L
Scrowley160, General Manager at Residence Inn Norfolk Airport, responded to this review

Thank you for your feedback regarding your recent stay. Our sincerest apologies for the pool being out of service during your stay. We have resurfaced our entire pool and hot tub, and the project was completed beautifully. They are now ready for our guests to use! We hope you will come back soon, and enjoy the upgraded facilities. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Residence Inn, an extended stay hotel that is pet friendly and provides complimentary airport shuttle to and from the Norfolk International Airport (ORF). We have weekly social receptions to mingle with other guests or have a leisurely one on one basketball game on our court. We are only a few miles from the Virginia Beach Oceanfront family friendly activities, Farm Bureau Amphitheater, and downtown Norfolk's corporate district. Spacious suites with fully equipped kitchenettes and separate bedrooms. ... more   less 

Additional Information about Residence Inn Norfolk Airport

Address: 1590 N Military Hwy, Norfolk, VA 23502-1813
Region: United States > Virginia > Norfolk
Price Range: $127 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Norfolk Airport 3*
Number of rooms: 130
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Also Known As:
Residence Inn Norfolk Airport Hotel Norfolk
Norfolk Residence Inn
Hotel Style:
#1 Family Hotel in Norfolk
#1 Business Hotel in Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Norfolk Airport staff and other travellers.
6 questions
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Questions? Get answers from Residence Inn Norfolk Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I can only speak for my room. It was quiet and very clean throughout my 2 week stay.”
 of 5 bubbles mtjohnson44, 20 Oct 2016 | Read review
“My corner suite gave me assess to the side door that was right at the elevator.”
 of 5 bubbles , 26 Aug 2016 | Read review
“Pick higher floor for less foot traffic, but all rooms are good. Can park right by elevator for easy loading/unloading of your car.”
 of 5 bubbles SailingGirl1, 24 Aug 2016 | Read review
“We had room 112 on the first floor and it is very quiet. Pets are allowed so be sure to ask for a pet free room if it is an issue with you.”
 of 5 bubbles paulwA4377UR, 13 Jul 2016 | Read review
“All the rooms were quiet. No one complained about anything at this hotel.”
 of 5 bubbles CarolEastonPA, 17 May 2016 | Read review
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