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Courtyard Norfolk Downtown

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Dining (8)
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520 E Plume St, Norfolk, VA 23510-2308 See on map
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
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7 Oct.8 Oct.
1 room, 2 adults, 0 children
Standard Room
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Reviews (403)
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All reviewscourtyard marriottvalet parkingnorfolk downtownfront deskwalking distanceroom was cleanmacarthur centergranby streetmacarthur memorialhandicapped roomstarbucks coffeestay there againuss wisconsinconvenient locationking roommini fridgeupon check
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1 - 5 of 398 reviews
Reviewed 1 week ago via mobile

We stayed here while our apartments was being cleaned. The staff was so friendly and they even got us complimentary coffee because of a small waiting issue. I truly enjoyed my stay here!! The location can not be beat with being right in the center...More

Thank Tracey3nickpick
Response from Charles B, General Manager at Courtyard Norfolk DowntownResponded 6 days ago

Tracy3nickpick thank you for sharing your recent stay with us. The staff an I are so happy you enjoyed our service, location and overall hotel experience. We hope for another opportunity to take care of you in the near future.

Reviewed 2 weeks ago

I went to Norfolk to see the USS Wisconsin and stayed at this hotel. The floor I was on had fresh clean carpet, fresh clean rooms, even the bathroom. A/C worked wonderfully, the lobby was spacious, with two terminals to print boarding passes and a...More

Thank CarlH1540
Response from Charles B, General Manager at Courtyard Norfolk DowntownResponded 6 days ago

Thank you for the wonderful notes on your stay with us CarlH1540. We are so happy you enjoy the hotel, location and amenities we offer. You are correct that we are so close to everything and we try to give you, in amenities, everything you...More

Reviewed 3 weeks ago

This was an anniversary trip. We were expecting much more from a Courtyard Marriott. Not very scenic and not very convenient. Checking in was not a good experience. Was hurried through the sign-in. Room was very ordinary. Small TV. Terrible beds! And what were those...More

Thank Riccirhino
Response from Charles B, General Manager at Courtyard Norfolk DowntownResponded 2 weeks ago

Thank you for sharing with us your experience Riccirhino. We are very sorry for the lack of service you received in responding to your request. The team at the Courtyard have taken your feedback and shared it with all associates to better serve future guests....More

Reviewed 4 weeks ago

The staff were pleasant and helpful enough. The breakfast must be paid for as its not part of the hotel and is pretty rubbish for the money. This spoils the place a bit. It is central so getting around to find good food and drink...More

Thank spoons110
Response from Charles B, General Manager at Courtyard Norfolk DowntownResponded 3 weeks ago

Thank you for the review spoons110, it is very appreciated. We are glad you enjoyed the hotel and local area. Norfolk is a terrific city with an abundance to do all around the Courtyard Norfolk. I do apologize that the breakfast was not included, however...More

Reviewed 5 weeks ago via mobile

Gave 4/5 because staff was very nice and good price for location. Hotel appears recently renovated but a lot of original finishings were never replaced. Was clean but room smelled odd like mildew...probably would try to find alternative hotel next visit because of this.More

Thank Zar537
Response from Charles B, General Manager at Courtyard Norfolk DowntownResponded 4 weeks ago

Brian K thank you for your review. So glad you enjoyed the location and our staff's friendly service. Our apology for the odor issue you experienced. We will look into the odor issue you mentioned and hope you will give us another chance at serving...More

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Courtyard Norfolk Downtown has the friendly and efficient service you have come to expect from Courtyard by Marriott. Located in the heart of downtown Norfolk you will be able to walk a few blocks ...More in any direction and experience the finest shopping, shopping and entertainment in the Norfolk area. Less
Hotel class
Contact Information
Hotel Amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Free Parking
Breakfast included
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
USD 143 - USD 231 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard Norfolk Downtown Hotel Norfolk
Norfolk Courtyard
Norfolk Marriott
United States > Virginia > Norfolk
Traveller (48)
Room & Suite (52)
Dining (8)
Pool & Beach (1)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
29 September 2016|
AnswerShow all 3 answers
Response from gelastan | Reviewed this property |
Quick short distance
8 July 2016|
Response from Rob M | Property representative |
Yes, it's about 2 blocks which is a short 5 minute walk.
4 July 2016|
AnswerShow all 2 answers
Response from Rob M | Property representative |
About 2 blocks, it's an easy 5 minute walk.
Room Tips
"Ask for a room not facing Plume St. light rail line is on that side, doing loud work on a parking garage and..."
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"Find another place"
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"I would choose a room away from the elevator"
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"The one bedroom suite is roomy and spacious"
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