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Candlewood Suites Norfolk Airport

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Candlewood Suites Norfolk Airport
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107 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Reviewed 22 October 2014 via mobile

I booked the room last minute to attend an event in Area. The staff was amazing and accommodating. They also allowed for a late check out! The perks with reward card gave us free stuff while there. Will be staying again since room was amazing! Great job

Thank Nicole T
Marlton, New Jersey
Reviewed 2 September 2014

We needed a place to sleep, park our car, and fly for our vacation in August. Candlewood Suites fit the bill perfectly. Great customer service, super clean room, car was safe and sound, no charge for parking there during the trip, shuttle was available very early in the morning for our departure and showed up very quickly when we arrived...

1Thank divakern
Chesterfield, United States
Reviewed 27 August 2014

I stayed there at the last minute because I commute from Ettrick, VA to NSU. I didn't want to ride back at down 460 after I get out of class at 9pm at night. I booked the hotel that morning five minutes before my first class. I got out of class at 11 and went to the hotel. They were...

Thank Jarita W
Chesapeake, Virginia
Reviewed 18 August 2014

My only positive comments would be the front desk staff & location. Request a room far away from the staff supply & laundry area. It is a meeting & hang out every morning. You can hear the staff socializing. Whenever my room was cleaned by housekeeping, they never left spare toilet tissue, paper towel roll, or dish detergent. My microwave...

Thank Shanee757
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear Shanee757, First of all, thank you very much for your recent stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am so sorry to see you did not enjoy your overall experience with us. Your feedback is of great importance to...

Reviewed 5 August 2014 via mobile

My parents and I stayed here this past weekend and we really enjoyed our stay. It was a queen suite (although the bed was a little small for a queen) and it was lovely. The kitchen was perfect, but in our room only one of the two stovetops was working properly. 3 different pots, plates, bowls, cups, utensils, a toaster,...

Thank Gerardine V
Atlanta, Georgia
Reviewed 5 August 2014

I don't understand the reviews of this place. It is just creepy. The people are very nice, but the room was not good. They spray some kind of air freshener in the rooms after they "clean" them and the effect is just the opposite of clean. The smell is just awful. In my mind, clean is clean and it does...

Thank Benspapa1
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear Benspapa1, Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the friendliness of our staff. We would like to apologize for the experience you had with your room and any inconvenience the situation may have caused you. We take our guest comments very seriously and always strive to provide comfortable...

Manassas, Virginia
Reviewed 3 July 2014

I just want to start out by saying the only reason I booked through trip advisor was that I wanted to make sure we were getting the room we wanted. I couldnt tell by the pictures on the internet if it would be what we needed. I called the reservations and asked numerous times to make sure we would get...

2Thank Kristina A
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear Kristina A, Thank you for taking the time to write a review about our hotel. It is truly regrettable that your recent stay with us was less than satisfactory. Please be assured that your comments are taken into serious account as we would like to follow up on your experience. I have sent you a private message in an...

Maitland, Florida
Reviewed 27 June 2014

I am a travel planner and had the opportunity to spend a few days in Norfolk for a wedding. This was probably one of the cleanest Candlewood Suites that I've ever stayed in. The staff was warm and friendly and the rooms were clean. The only thing that was a little shaky was the A/C system in the room either...

Thank Dynamitetravel
Baltimore, Maryland, United States
Reviewed 26 May 2014

After reviewing the comments, I decided to book this hotel for my husband and son (As I was staying at another hotel in the area). Since I'm in the travel business, I do not like to send clients to places I can't put my stamp of approval. When arriving, we were greeted and checked-in. "Carmen" was really nice and informative....

6Thank Poohpaige
Reviewed 1 May 2014

We were a long way from home and the staff couldn't have been more helpful...from directions to Walmart to places to eat. The suites are set up for people who plan to stay for an extended period of time..full size refrigerator with ice maker, two burner stove, coffee pot and all utensils needed for cooking, even dish detergent and towels....

1Thank flyingsolo_20

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Hotel Norfolk Airport (ORF) - Hampton Roads, VA. The Candlewood Suites Norfolk - Airport is a member of the IHG family brands of hotels including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express and Staybridge Suites Hotels. The Candlewood Suites is the perfect hotel for the long term government travelers, project teams, training, relocation, temporary & corporate housing needs. The Candlewood Suites - Norfolk Airport Hotel is centrally located 2 miles from the Norfolk (ORF) Airport on Military Highway between I-64 & I 264; minutes from VA Beach, Chesapeake, Suffolk, Portsmouth. Our hotel is close to Northrop Grumman, Lockheed Martin, USAA, Portfolio Recovery, Keane Inc., General Dynamics, Naval Station Norfolk, Naval Amphibious Base Little Creek, Naval Air Station Oceana & Norfolk Naval Shipyard. The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to meet your extended stay or short term hotel needs. Our pet friendly hotel (fee applies) offers studio and one bedroom suites featuring fully-equipped kitchens, spacious living & work areas, Flat screen TVs with DVD players, free wired & wireless Internet. Other features include 24-hour business center, free laundry facilities, fitness center, courtyard with grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Norfolk Airport

Address: 5600 Lowery Rd, Norfolk, VA 23502-2233
Region: United States > Virginia > Norfolk
Price Range: $113 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Norfolk Airport 2.5*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com and Travelocity so you can book your Candlewood Suites Norfolk Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Norfolk Airport Hotel Norfolk
Hotel Style:
#12 Business Hotel in Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Norfolk Airport staff and other travellers.
4 questions
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Lanham, Maryland, United States
over a year ago
Lanham, Maryland, United States
over a year ago

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Questions? Get answers from Candlewood Suites Norfolk Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the top floor so you don't hear the room above you.”
 of 5 bubbles L7027TBkellys, 1 Jan 2017 | Read review
“pick the 3rd floor”
 of 5 bubbles outter1, 25 Jul 2016 | Read review
“don't stay here”
 of 5 bubbles yellowbird1212, 14 Jun 2016 | Read review
“West end is close to the BBQ grills”
 of 5 bubbles Panamaannie, 18 Feb 2016 | Read review
“Twin queens appeared to be a larger room”
 of 5 bubbles NYMako, 3 Aug 2015 | Read review
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