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Candlewood Suites Norfolk Airport

116 reviews
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Traveller (8)
Room & Suite (12)
Overview
  • Excellent42%
  • Very good22%
  • Average12%
  • Poor6%
  • Terrible18%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Free Airport Transportation
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (116)Write a Review
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31 - 35 of 116 reviews
Reviewed 22 July 2015

Like this hotel, great location if you are flying from ORF...No food in the hotel but a few restaurants nearby... Hotel has a small store on site, good WIFI and great room rates... Has everything you need at a great price..

Thank CAPTRON83
Reviewed 21 July 2015

The suites are nice, clean, and easily fit a family of four. Small kitchen, with range, refrigerator, coffee maker etc... Flat screen TV and free wi fi. House keeping is once a week. Lobby has a small "store" for snacks and soda/water. Also, a surprisingly...More

Thank VirginiaHavoc
Response from IHGCare, Guest Relations Manager at Candlewood Suites Norfolk AirportResponded 5 August 2015

Dear VirginiaHavoc, Thank you for taking the time to review our property. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the room amenities, cleanliness, facilities and location of the hotel. We...More

Reviewed 16 July 2015

Stay away from this hotel if you want any amount of decent customer service! I booked a single NON-SMOKING room as evidenced by my email receipt that was shown to the desk employee on check-in. We were told there were no non-smoking rooms available and...More

1  Thank Michele1019
Response from Elsie C, General Manager at Candlewood Suites Norfolk AirportResponded 18 July 2015

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments. Please remember that although, we are partnered with Booking.com. Any issues have to be addressed with the third party that was booked.

Reviewed 12 July 2015 via mobile

While looking for a hotel in Norfolk for the summer (June to August), my family and I decided to stay here because of the low rates and convenient location. The hotel turned out to be a poor choice and after two weeks of our three...More

2  Thank PeteAtk
Response from IHGCare, Guest Relations Manager at Candlewood Suites Norfolk AirportResponded 27 July 2015

Dear PeteAtk, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring your concerns to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every...More

Reviewed 10 July 2015

I made reservations in May for 2 rooms for one night stay in July to attend our family reunion. This morning my kids and I woke up excited about our trip tomorrow to VA for the reunion. When I checked my account this morning, I...More

4  Thank Hope B
Response from IHGCare, Guest Relations Manager at Candlewood Suites Norfolk AirportResponded 26 July 2015

Dear Hope B, Thank you for taking the time to express your thoughts and concerns. It is disheartening to know that your experience was not as seamless as it should have been. This is definitely not the type of service we aspire to deliver, and...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 78 - USD 158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Norfolk
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 78 - USD 158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Norfolk
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (12)
Questions & Answers
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unclesaway
28 January 2017|
Answer
Response from bzybee08 | Reviewed this property |
Yes to both. There is a Jersey Mike's and I think Chicfla nearby and walking distance.
1
Vote
Peggy S
5 July 2015|
Answer
Response from pank69 | Reviewed this property |
Not sure but one time It was hard for me get my car out due ice and snow...I did have it park there for three days .they was very nice about it
0
Votes
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12
Room Tips
"Ground floor had a lot of activity going on all the time."
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"Not room 314"
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"Ask for a room on the top floor so you don't hear the room above you."
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"pick the 3rd floor"
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