We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I was in town for the Norfolk International Tattoo. I was looking for an inexpensive and comfortable place to sleep, with some food options nearby.
The shuttle is a HUGE plus. It goes anywhere within a reasonable radius of the hotel, and the drivers (like...More
This is a great hotel. My plans were to have a driver because this was my first trip to Virginia. That did not go according to plan. Thank God the hotel had a shuttle bus. The shuttle drivers Keeon Thomas and Sean were the best....More
First time we stayed lately I had booked one room, two queen beds. Several people called prior to checkib to verify. We did get room as requested.
Third stay yesterday we were given. King suite, even though we booked two queen beds. The room was...More
Thank Alice A
Response from IHGService, Guest Relations Manager at Candlewood Suites Norfolk AirportResponded 3 weeks ago
Hi Alice A,
Thanks for always choosing us for your lodging needs, your review is important. I'm sorry to hear about the room mix-up during your stay. It also concerns me to know that the upkeep and cleanliness did meet usual expectations. Your feedback as...More
DO NOT stay at this hotel. I booked this because of the brand, thinking it couldn't be bad because it was a Candlewood, couldn't be further from the truth. Extremely unsafe. My friend fought off being mugged while crossing the street, and there was what...More
Thank Sara D
Response from IHGService, Director of Sales at Candlewood Suites Norfolk AirportResponded 28 April 2018
Hello Sara D,
Thank you for taking the time to write a review of our hotel. I am sorry for any inconvenience you may have experienced due to the poor cleanliness of your rooms and if the remote control seems not to be working in...More
Room was clean, bed was comfortable. Microwave and fridge were a big plus. However, no breakfast available. You could buy some items to eat, but not worth the cost. We chose to eat out and have a real breakfast. Wish they could have offered at...More
Thank Craig H
Response from IHGService, Guest Relations Manager at Candlewood Suites Norfolk AirportResponded 18 September 2017
Dear Craig H,
Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our rooms and we certainly appreciate your nice feedback on our staff and amenities. On the other hand, we...More