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This is a great hotel. My plans were to have a driver because this was my first trip to Virginia. That did not go according to plan. Thank God the hotel had a shuttle bus. The shuttle drivers Keeon Thomas and Sean were the best....More
Room was clean, bed was comfortable. Microwave and fridge were a big plus. However, no breakfast available. You could buy some items to eat, but not worth the cost. We chose to eat out and have a real breakfast. Wish they could have offered at...More
Thank Craig H
Response from IHGService, Guest Relations Manager at Candlewood Suites Norfolk AirportResponded 6 days ago
Dear Craig H,
Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our rooms and we certainly appreciate your nice feedback on our staff and amenities. On the other hand, we...More
The staff at this hotel were very nice and extremely responsive. Beds were very comfy and the rooms were clean. Best hotel shower I've ever had! On the negative side- our toilet didn't flush when we first arrived- fixed promptly though. The whole no-breakfast or...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Norfolk AirportResponded 17 July 2017
Thank you for your review and for sharing your experience. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate your positive feedback on the great service received from our staff and the comfort of...More
Arrived 8:00 after booking room 2 weeks before, informed all they had was smoking rooms (my IHG profile and reservations indicated non-smoking) no other choice. I demanded refund and went out to find another hotel that would accommodate me last minute. Will avoid IHG hotels...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Norfolk AirportResponded 16 July 2017
Thank you so much for sharing your experience with our hotel. I would like to apologize for the inconvenience that you have encountered with your reservation's smoking preference. We always aim to provide an exceptional stay for all of our guests that is...More
This location is very clean and provides everything you would expect from Candlewood. The business office space is nice and the staff was helpful. I did notice there is a good bit of staff rotating which seemed to cause a disconnect in getting to know...More
USD 86 - USD 143 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Business Hotel in Norfolk
Non-Smoking Rooms ,
Number of rooms
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