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Residence Inn Norfolk Downtown

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Traveller (60)
Room & Suite (27)
Dining (3)
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Overview
  • Excellent47%
  • Very good36%
  • Average9%
  • Poor7%
  • Terrible1%
Travellers talk about
“front desk”(63 reviews)
“full kitchen”(17 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Norfolk Downtown
Special Offer: Member Rates
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Offers from Residence Inn Norfolk Downtown
Special Offer: Member Rates
Hotel packages
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Reviews (340)
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338 results
Traveller rating
153
122
32
25
6
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Time of year
LanguageEnglish
153
122
32
25
6
Show reviews that mention
All reviewswithin walking distancefront deskfull kitchenparking garagechrysler museumgranby streettwo blocksupon checknorfolk downtownmacarthur centerking suitefree breakfastbeds were very comfortablebusiness travelerthe entire staffgreat roomindoor pool
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1 - 5 of 338 reviews
Reviewed 1 week ago

This hotel has everything you need to make a visit to Norfolk. The suite featured a well-equipped kitchenette, a 4-seat table, a desk and a sitting area. We especially enjoyed the fact that you can watch Netflix, Hulu and other subscription services on the TV....More

Thank HoosVolleyMom
Reviewed 28 April 2018 via mobile

We stayed here after Springhill Suites Old Dominion Norfolk Va called at 5 telling us our room was not available because of a maintenance issue. We believe it was because someone else was given preferential treatment. The Residence Inn is newly remodeled with spacious rooms...More

1  Thank sylvber
Response from Theresa T, Front Office Manager at Residence Inn Norfolk DowntownResponded 28 April 2018

Thank you for staying with us. We really appreciate your kind words.

Reviewed 29 March 2018

They served good appetizers on Monday, Tuesday, and Wednesday...the suite was very clean and the kitchenette had well kept utensils. My one issue I did have was the $18/day parking fee that I do not agree with. Silver and Gold members should be getting charged...More

Thank Munachi
Response from Theresa T, Front Office Manager at Residence Inn Norfolk DowntownResponded 28 April 2018

Thank You for taking time out of your busy day to let us know how well you enjoyed your stay at our newly renovated hotel. Unfortunately, our garage is owned by the city and we have no control of the parking in the downtown area....More

Reviewed 19 March 2018

Our family had to get a room overnight due to an unexpected emergency. Upon check in we were told the televisions were not working so we were compensated by getting our parking ticket validated. Parking is in a city garage directly across the street. Hotel...More

Thank sam4short_00
Response from Eric C, General Manager at Residence Inn Norfolk DowntownResponded 27 March 2018

Thank you for the kind words about our hotel! We have fixed the television issue so you will not be inconvenienced on your next visit!

Reviewed 15 March 2018 via mobile

Loved the recently renovated rooms - incredibly comfortable with every amenity you would ever need. The room and public spaces were very clean. Breakfast was great, the mixers were a nice touch. Staff was courteous and kind. Would definitely stay here again over a traditional...More

Thank Aaiselly
Response from Eric C, General Manager at Residence Inn Norfolk DowntownResponded 27 March 2018

Thank you for the 5 star review of the Residence Inn Norfolk Downtown!

View more reviews
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 156 - USD 313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Norfolk
#7 Family Hotel in Norfolk
#8 Business Hotel in Norfolk
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 156 - USD 313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Norfolk
#7 Family Hotel in Norfolk
#8 Business Hotel in Norfolk
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (60)
Room & Suite (27)
Dining (3)
Pool & Beach (2)
Questions & Answers
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Kimberlyannhopf
13 February 2018|
AnswerShow all 2 answers
Response from Theresa T | Property representative |
While we do love our furry friends, there is a non refundable poet cleaning fee that will be charged at check in.
0
Votes
butta1898
29 August 2017|
AnswerShow all 3 answers
Response from Theresa T | Property representative |
Unfortunately, does not provide shuttle service in the area. we do have a City of Norfolk Free Ride trolley that will take you around the area within a limited radius. there is also access to the the Light Rail which is... More
0
Votes
John C
9 March 2017|
AnswerShow all 2 answers
Response from Theresa T | Property representative |
about 10 - 12 minutes from the hotel. follow Virginia beach blvd
0
Votes
Room Tips
"if facing parking garage be aware they empty the dumpsters in AM on that side. can get noisy."
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"9th floor had good views and no upstairs neighbors"
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"They allow pets, but not on certain floors"
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"Get the suite. Plenty of room and comfortable, at a great price."
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