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Stayed for two nights while working in the area over the weekend. Nice lobby. Decent breakfast. Cheese omelets, which was nice. They were out of bananas both mornings which was disappointing. Overall, a nice place
Well to start things off our room keys did not work to open the doors to our room, so we had to go through the process of changing to another room. No complaints about the room as it was large, clean, and comfortable. What made...More
Always quiet and clean. I can't say I have ever had any issues at this hotel with the cleanliness, quietness, or any comfort issues. I can't even tell you what other hotels are in the area as I haven't had a need to go and...More
I liked this hotel. Spacious rooms, decent breakfast options with yogurt and hard boiled eggs, fresh fruit, and friendly staff on hand. The temperature of the shower was terrible. Tepid at best. Room 217 needs the shower looked at if no one else is complaining....More
Thank Nancy-Annette C
Response from Abel C, General Manager at Comfort Suites AirportResponded 20 February 2016
Thank you very much for your kind words. I'm glad to hear that the location, accommodations, breakfast choices and friendly staff made your stay enjoyable. Please allow me to apologize for the hot water not exceeding your expectations. We will look into that room immediately....More
As I read the reviews I am amazed. Yes the hotel was quiet and the rooms are spacious but that is my compliments end. The first room that that I was checked into had dead bugs on the walls. When I got out of the...More
1 Thank southerncalla
Response from Abel C, Manager at Comfort Suites AirportResponded 17 November 2015
Thank you very much for your valuable feedback. Please accept my sincerest apologies on behalf of my entire team regarding your less than perfect stay with us. We use all reviews, good and constructive criticisms, for on going training and recognition with our staff. Since...More
USD 91 - USD 162 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Family Hotel in Newport News
#4 Romantic Hotel in Newport News
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