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We have spent a few weeks visiting our very sick brother in Bon Secours Mary Immaculate Hospital in Newport News, until he passed. We needed a place for family to stay near the hospital. This location was close by and offered a very clean and...More
Our father passed on Easter Sunday 2018. When we contacted the hotel later that day, Lee (Front Desk Manager) did not hesitate to assist with accommodating us, our out-of-state family and their varying requests, arrivals/departures. Kim (Sales Manager), Lee and the entire staff went above...More
1 Thank shereejudge
Response from Kimberly K, Director of Sales at Comfort Suites Newport News AirportResponded 5 weeks ago
Thank you for taking the time to fill out our online survey. We are glad that we could accommodate your group during this difficult. Although I wish the circumstances had been different, we really enjoyed meeting everyone. You have a very nice family...More
This hotel was quite pleasant. The room was spacious. The bed was comfortable. The breakfast offered several hot items which were fine. The bathroom seemed a bit tired, but I've received communication from them indicating they are preparing to renovate soon. We'd certainly stay here...More
1 Thank Les K
Response from Kimberly K, General Manager at Comfort Suites Newport News AirportResponded 29 March 2018
Thank you again for taking the time to fill out our survey. We sincerely appreciate your kind words and look forward to seeing you again.
We were planning a trip to Florida and due to the weather we ended up having our plans changed. We stayed here and we can honestly say it has been the best experience we have ever had at any hotel.
Mr. Lee at the front...More
2 Thank Francis M
Response from Kimberly K, General Manager at Comfort Suites Newport News AirportResponded 1 February 2018
Thank you for taking the time to fill out our survey and thank you so much for the kind words. I apologize for the delay in getting back to you, I have been out for a bit.
We sincerely enjoyed having you both...More
We came to Newport News to sing and minister. We've stayed at this hotel twice. May 2017 and Dec 2017. All of the behind the desk hotel staff was wonderful, and especially the Front Desk Manager, Lee Artis. Mr. Artis went beyond the average hotel...More
Thank Cheryl T
Response from Kimberly K, General Manager at Comfort Suites Newport News AirportResponded 11 January 2018
Thank you for taking the time to fill out our online survey. We always enjoy having your group here with us. Such wonderful people.
I have shared your kind words with the staff and they thank you. We strive hard to provide excellent...More