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Comfort Suites Airport

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Comfort Suites Airport
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214 Reviews from our TripAdvisor Community

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Showing 211: English reviews
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Colonial Heights, Virginia
Reviewed 1 week ago via mobile

I have been staying here for the last few months often on. Lee and Kim at the front desk I've got to be the absolute best people I have ever dealt with at a hotel. Rooms are clean, quiet. And the hot breakfast is an added bonus. Would highly recommend

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Helpful?
1Thank CindyDycus
Moreno Valley
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

It was my pleasure to stay at this hotel and will definitely stay again. The staff was very friendly and ready to help you with any of you cercerns the bed was very comfortable the room was clean the breakfast was great which included chicken sausage links and also bacon. A mall is next door which was a plus and...

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Helpful?
1Thank Mona J
About Hotel's Favourite Review
Kimberly K, General Manager at Comfort Suites Airport, responded to this review

Dear Mona, Thank you for taking the time to fill out the online survey. We are glad that you enjoyed your stay. We strive hard to provide excellent customer service and we appreciate your kind words. We look forward to seeing you again!

Reviewed 18 February 2017 via mobile

This place is a wonderful place to stay! It is located close to the airport and nice restaurants. The staff is very friendly puts their customers first. I stay here every week when I'm working in the area. This is my home away from home. I would highly recommend staying if you are traveling in the area. I guarantee you...

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Helpful?
1Thank Nicholas G
Kimberly K, Director of Sales at Comfort Suites Airport, responded to this review

Hi Nick, Thank you so much for the kind words. We always enjoy you staying here with us and we are so glad that you consider us your home away from home. What a compliment!!! See you soon.

Norfolk, Virginia
Reviewed 15 February 2017 via mobile

This is an awesome hotel and the manager is extremely cool and friendly. If u have to wake earlier than breakfast they have paper bag breakfast for on the go waiting for u by the front desk. They also ordered pizza for the entire hotel before. I visit here very very often and I feel like this is home. I...

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Helpful?
1Thank -PatriciaV2011
Kimberly K, General Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to fill out our online survey and for the kind words. We are glad you enjoyed the pizza and we look forward to seeing you again soon.

Reviewed 13 February 2017

I have to visit Newport News quite frequently for work. I won't stay anywhere but the Comfort Suites hotel near the Newport News Airport. The staff are always very welcoming and accommodating. Never once have I felt out of place, or like I was being a burden for contacting the front desk for forgotten items. Lee and his staff do...

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Helpful?
2Thank Justin P
Kimberly K, General Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time to fill out the online survey. We strive hard to provide excellent customer service so it is always a pleasure to read comments as kind as yours. We look forward to seeing you again soon.

Reviewed 8 February 2017 via mobile

Recently my family had to attend a funeral there in Virginia. But had no idea were so Comfort Suite Airport was there. What a amazing Comfort to the family everything was a need for them a home away from home. Once again my family and myself are grateful thank you.

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Helpful?
1Thank Robert E
Kimberly K, General Manager at Comfort Suites Airport, responded to this review

Dear Robert, First I would like to say that I am very sorry for your loss. Thank you for taking the time to fill out our online survey. I am glad that we were able to make your family comfortable away from home. I hope that you will stay with us the next time you are in the area.

Reviewed 2 February 2017 via mobile

I recently came here for a solo trip to just get away and I came upon this hotel and I Googled this hotel and I had a great time! I was giving the room with the jacuzzi room which was on the 1st floor, I was greeted by Mr Lee the front desk manager who informed me about the breakfast...

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Helpful?
2Thank Malikc80@gmail.... S
Kimberly K, Director of Sales at Comfort Suites Airport, responded to this review

Dear Malik, Thank you for taking the time to fill out our online survey. We are glad you had a great time and enjoyed the Jacuzzi room. We hope to see you again soon.

Reviewed 1 February 2017

Totally enjoyed my stay at this hotel. The kids felt home away from home. Very friendly staff, easy check in and out. Outstanding front desk! Will definitely stay here again. I highly recommend this hotel

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1Thank Terry V
Kimberly K, Director of Sales at Comfort Suites Airport, responded to this review

Thank you for taking the time to fill out our online survey. We appreciate your feedback and we look forward to your return visit.

Reviewed 1 February 2017

Everything was excellent. The food, service and amenities were perfect. Highly recommended. The check in and out was easy, staff always welcoming and smiling. The place is very clean, outside and inside. Housekeeping service was excellent. Highly recommended

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Helpful?
1Thank MUNDU M
Kimberly K, Director of Sales at Comfort Suites Airport, responded to this review

Thank you for taking the time to fill out our online survey. We are thrilled that you enjoyed your stay here and I will definitely pass on your kind words to the staff. We appreciate your business and hope to see you again soon.

Dumfries, Virginia
Reviewed 29 January 2017

Great location and room was very comfortable. Only reason did not give 5 stars was our refrigerator did not work and one light was out in bathroom. Definitely will use again for future tournaments and will highly recommend to family and friends.

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Helpful?
1Thank Renee J
Kimberly K, Director of Sales at Comfort Suites Airport, responded to this review

Thank you for taking the time to fill out the survey. We strive hard to provide excellent customer service so we appreciate your feedback. We look forward to your return visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Laundry Service
Official Description (provided by the hotel)
Comfort Suites Airport in Newport News, VA is a great value for stylish suites. In addition to beautiful guestrooms, the hotel is known for outstanding customer service, modern amenities and convenient access to Colonial Williamsburg and Virginia Beach. Immaculate suites contain one king bed or two queen beds. Our hotel is proud to be 100% Non Smoking. There are microwaves and refrigerators in every room and a separate living area. Relax in our heated indoor swimming pool or workout in our Fitness Center. Our delicious complimentary Hot Breakfast is served daily and includes fresh eggs, bacon or sausage, make your own waffles as well as fruit, yogurt, hot & cold cereals, bagels, muffins and pastries ... to name a few. We are only 1 mile from the Newport News/Williamsburg International Airport (PHF)and offer complimentary airport shuttle service. ... more   less 

Additional Information about Comfort Suites Airport

Address: 12570 Jefferson Ave, Newport News, VA 23602-4314
Region: United States > Virginia > Newport News
Price Range: $115 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 104
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Also Known As:
Comfort Suites Airport Hotel Newport News
Newport News Comfort Suites
Hotel Style:
#4 Romantic Hotel in Newport News
#4 Family Hotel in Newport News
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Questions & Answers

Questions? Get answers from Comfort Suites Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend this hotel. You get more than your money's worth here.”
 of 5 bubbles rainbirdp, 3 Dec 2016 | Read review
“Ask for a end room on the end of the hotel”
 of 5 bubbles woodsidedt, 25 Oct 2016 | Read review
“don't book here”
 of 5 bubbles F337MUas, 25 May 2016 | Read review
“Do not stay by the elevators.”
 of 5 bubbles BeachGal70, 20 Apr 2016 | Read review
“Hard to say, just make sure you do not book the same night as a soccer team, but that can happen anywhere you stay.”
 of 5 bubbles jasont956, 20 Mar 2016 | Read review
5 of 5