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BEST WESTERN PLUS Newport News Inn & Suites

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BEST WESTERN PLUS Newport News Inn & Suites
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382 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Charleston, United States
Reviewed 2 June 2016

Hotel was very clean and has had many improvements since our last stay to the exterior and sitting areas. Staff was very friendly and pleasant. Pool and hot tub were not open though, big downfall to me as this was the reason we like this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Nathaniel C
Walnut Grove, California
Reviewed 31 May 2016 via mobile

Great location with large spacious rooms. Friendly staff at the front desk makes you feel welcome. Beds are comfortable however the room I had was littered with trash in the corners and a disgusting black mold in the bath area. Didn't notice the mold till I pulled the bath curtain back. Grotesque! What could be a five star spot drops...

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Thank ojodoc
Paterson, New Jersey
Reviewed 31 May 2016 via mobile

We booked for Memorial weekend and what a disappointment, we get there and are told pool is not working, you think they would tell you this when we asked if there was a pool, of course not. An attempt was supposedly made to fix but nothing other customers wwre told they did not open till memorial weekend, what a crock...

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Thank Maria D
mars
Reviewed 29 May 2016

We chose this location because it was centrally located to many attractions. In fact it is within 20 miles of 14 attractions, major military and corporate installations or headquarters. So Yorktown, Williamsburg, Jamestown, Fort Monroe, Marine Museum, and others are within a few minutes reach using the nearby freeway. The room was clean, and well supplied, free WIFI is available,...

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Thank johnr1812
McLean, Virginia
Reviewed 25 May 2016

the front person was pleasant until i asked if i can move to another room. heavy smell of cigarette smoke and i was told the room i'm requesting was reserved. i was like 'reserved"? but not booked. reserving for whom?!?!?!? it makes me think that because of the rate i'm paying, i get the worse room in the hotel. her...

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1Thank LMRamirez
Salem, West Virginia
Reviewed 24 May 2016

The first time we stayed here there was a few minor problems but this time everything was really good. The breakfast was very good and had a variety. One day we were able to sit outside so that made it really nice. Front desk was very polite and helpful and the housekeeping were really nice.

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Thank Dene S
Payson, Arizona
Reviewed 18 May 2016

The staff was awesome especially Cyndi at the front desk. The room was great and confortable. Housekeeping staff was very nice and breakfast was great. The pool was green but I forgot my swimsuit so no big deal,

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Thank natashame921
Reviewed 16 May 2016 via mobile

It was a great trip and a great stay at the hotel. My family enjoyed themselves. We had four rooms.I guess the only complaint I had was a night clerk who would not let us take one pear to our room. She kind of reprimanded me in a way. Cindy(sp) was real sweet and pleasant.

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Thank Tylerj1016
Greenville, North Carolina, United States
Reviewed 16 May 2016

There was makeup on the pillowcase and "several" hairs on the sheets in the bed. When I went to the front desk I was given clean sheets......but had to change the linens myself. There was a Qtip in the trash can in the bathroom. This non-smoking bathroom also reeked of cigarette smoke. Although the woman at the front desk was...

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Thank Kathy S
Columbia
Reviewed 15 May 2016

We select Best Western for reliable quality and value, not expecting anything to write home about, but usually a product we can rely on. For the most part this hotel met their standards. The bed mattress was harder than I prefer, but I know that is a subjective observation. Everything else about our one-night stay was fine.

Review collected in partnership with Best Western
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Thank Carol D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Airport Transportation
  • Meeting Rooms

Additional Information about BEST WESTERN PLUS Newport News Inn & Suites

Address: 500 Operations Dr, Newport News, VA 23602-6989
Region: United States > Virginia > Newport News
Price Range: $98 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Newport News Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Newport News
Newport News Best Western
Hotel Style:
#6 Romantic Hotel in Newport News
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Newport News Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Newport News Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are large and sunny”
nbsabata, 7 Jan 2017 | Read review
“there's not much view anywhere, so I don't think it matters where the room is. The noise we heard was from other travelers in the hallway.”
dls1107, 7 Sep 2016 | Read review
“Suites are huge and Inwiuld highly recommend. Higher floors have less noise. We were on the 3rd floor.”
Bebeetngirl, 16 Jul 2016 | Read review
“We had two queen beds plus a desk, sofa and chair in our room. That made it nice to be able to sit somewhere besides on the bed.”
112denes, 23 May 2016 | Read review
“The fountain out front needs water”
natashame921, 17 May 2016 | Read review
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