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Newport News Marriott at City Center

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Newport News Marriott at City Center
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476 Reviews from our TripAdvisor Community

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Showing 474: English reviews
Washington DC, District of Columbia
Reviewed 2 days ago NEW

Located in Newport News City Center area, it's a good location where the noise level is low and you can rest up. Hotel is fairly large, and the surrounding area has plenty of eateries/restaurants, shops, and a movie theater. Probably the nicest area of the city, and walkable too. Nice hotel with clean facilities. Room was spacious and comfortable. Cr0ibs/rollaways...

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Thank Traveler O
Cincinnati, Ohio
Reviewed 5 days ago NEWvia mobile

We loved our stay at this hotel. The rooms were clean and the bed was very comfortable. The staff was very friendly and responsive. We also ate breakfast and dinner in the restaurant. The food was delicious.

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1Thank cyclonesdmr
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for sharing your experience at the Newport News Marriott at City Center through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire...

Greenville, NC
Reviewed 5 days ago NEWvia mobile

Friend of mine related a story to me of these people being arrogant and have poor customer service. They were stuck in an elevator for an extended period of time in close quarters. My friend was also groped. The hotel showed little concern and didn't even offer a voucher or any type of compensation for a ruined visit.

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1Thank egoed1
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for taking the time to share your comments regarding your friends recent stay at the Newport News Marriott at City Center. I was very concerned when I read your comments and am very sorry for the inconvenience your friend experienced. Please be assured that we take the security of our guests seriously and I will be meeting with...

North Carolina Mountains, North Carolina
Reviewed 1 week ago

I've been staying at the City Center Marriott for work a lot recently and I can honestly say the staff here are tremendous. They are extremely welcoming every time I enter the hotel and they seem to genuinely enjoy their jobs. The lounge has been recently updated (shout out to my friend Kerry who is amazing!) and is always stocked...

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1Thank brendanf2012
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for sharing your experience at the Newport News Marriott at City Center through Trip Advisor. As a regular guest, I appreciate your feedback am delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Kerry is amazing for sure and I am...

Washington DC, District of Columbia
Reviewed 2 weeks ago via mobile

Spent a much needed couple only weekend here. Always outstanding service. Had a fountain view room which provided some serenity. Good location with a movie theater and restaurants in walking distance. Parked the car on Friday and no need to move it until departure. Always my lodging choice when in the area.

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1Thank cylandrum
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

We were so glad to have the distinct pleasure of your visit to Newport News at City Center. As a General Manager, there is no greater praise to have a guest return because they love the staff, location, amenities and everything else our hotel has to offer. Our associates work exceptionally hard to go above and beyond to for every...

Chantilly, Virginia
Reviewed 3 weeks ago

The staff was very welcoming and helpful. After great service in the bar for just an evening drink, decided to stay and have a meal there. Service was excellent. Conference area wonderful too. Setup and take down very simple. I would highly recommend this location.

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Thank 151wandar
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for choosing the Newport News Marriott at City Center for your recent conference. It was a privilege to be of service! I was delighted to read that our associates met all of your needs and expectations. Thanks also for posting our review online. Your feedback will confirm for future groups that we are the ideal hotel of choice...

Reviewed 3 weeks ago

Kerry in the concierge lounge is very personable and professional! This is hands down the best Marriott property on the peninsula. I stay here for business travel twice a year for the week. The food (shout out JD) was amazing. Can't wait to book my next stay!

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1Thank Jeff M
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for staying at the Newport News Marriott City Center. I am glad that you had the opportunity to dine at our Kitchen 740 Restaurant. Our chef and DJ take great pride in preparing mouth-watering dinner specials and entrees made of the highest quality ingredients. American cuisine never tasted so good! I will be sure to share your compliments...

Granville, Ohio
Reviewed 3 weeks ago

This Marriott is at the City Center area. Request a room overlooking the center lake/fountain area. Very pretty decorated for Christmas. The fitness center is adequete with a small but OK pool. Great open lobby areas for casual meetings and a nice firepit sitting area outside. Easy parking garage adjoining. Nicely appointed and up to date rooms.

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Thank lindacrick
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for staying at the Newport News Marriott at City Center recently and for sharing your comments regarding the location of the hotel. Whether our guests are here for a quick two night stay or attending a week long meeting, there is so much to enjoy within steps of our hotel. It was also wonderful to read that you...

Newport News, Virginia
Reviewed 3 weeks ago

We had an excellent stay at the Newport News Marriott at City Center. The staff was nothing short of amazing. Miyah at the front desk was knowledgeable, approachable, and really made my fiance and I feel appreciated. Kerry in the Concierge made us feel like family. We were instantly greeted with a smile, top notch service, and we can't wait...

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1Thank michjohn80
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for your recent stay at the Newport News Marriott at City Center and for reviewing your experience with a very kind review. We work diligently to provide outstanding service in every area of the hotel and I was delighted to read that the Front Desk, Concierge and Room Service Teams contributed to making your overall stay even more...

Reviewed 3 weeks ago

We had a conference to attend in Newport News, and to our delight, we found we would be staying at the Mariott at City Center. Not only is it a first class hotel, but the surrounding area is so lovely! I had the opportunity each morning to walk around the Fountain Plaza right outside my door, and also check out...

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1Thank Diane M
Mark B, General Manager at Newport News Marriott at City Center, responded to this review

Thank you for choosing our hotel for your recent stay in Newport News Marriott at City Center. We put a lot of time and emphasis on training to ensure we provide service excellence to each and every guest. Your wonderful comments let us know we are on the right track. Whether our guests are here for a quick two night...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Newport News Marriott at City Center

Address: 740 Town Center Dr, Newport News, VA 23606-4274
Region: United States > Virginia > Newport News
Price Range: $166 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Newport News Marriott at City Center 3.5*
Number of rooms: 256
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Also Known As:
Marriott Newport News At City Hotel Newport News
Newport News Marriott
Hotel Style:
#5 Business Hotel in Newport News
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Questions & Answers

Here's what travellers have asked, with answers from Newport News Marriott at City Center staff and other travellers.
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Questions? Get answers from Newport News Marriott at City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fountain view rooms have a great view!”
 of 5 bubbles brendanf2012, 30 Nov 2016 | Read review
“get a lake view.”
 of 5 bubbles lindacrick, 17 Nov 2016 | Read review
“11th floor fountain side for the best view!”
 of 5 bubbles michjohn80, 13 Nov 2016 | Read review
“Even floor numbers oversee the fountain”
 of 5 bubbles bkodish, 9 Nov 2016 | Read review
“Fountain view is beautiful”
 of 5 bubbles dottens, 7 Nov 2016 | Read review
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