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This is the seediest place that I have ever stayed. The staff is rude. The room representation on line is false. I requested a non-smoking room and that is not what I got. I had to take medications because of this exposure. There was a...More
Hubby and his sister and I went to Va for their mother's funeral and I booked 2 rooms using booking.com app. The rooms were awful. Carpet was stained, rooms smelled like cat urine. There were lots of loud people and bass from vehicles. The cleanest...More
The staff was horrible. The pictures on the website don't even match the hotel. There was prostitution and drug dealers. It was so bad me and my husband didn't stay not to mention the first room was dirty and the second room was dirty.
I stayed here around the holidays and found the staff mostlyorning staff to be very rude.I even got scolded by the ghetto housekeeping lady who didn't seem to really want to be there.Good prices..bad customer service, bring your own sanitizer spray, and incense and the...More
Response from Manager_11525, General Manager at Extended Stay America - Newport News - Oyster PointResponded 11 June 2015
Thank you for posting a review of our hotel. I am very sorry to hear that you were not satisfied with the service you received from our staff. I will be reviewing your comments with our team to ensure this does not continue in the...More
I was a little weary of staying at this hotel at first based on some of the reviews, but in all honesty it is not as bad as some of these people make it seem!
The location is perfect. Going one way, yes, it get's...More
1 Thank katie s
Response from Manager_11525, General Manager at Extended Stay America - Newport News - Oyster PointResponded 9 April 2015
I would like to personally thank you for writing such a positive review of our hotel. We do pride ourselves on our cleanliness inside and out of guest rooms so I am pleased to hear that you were more than satisfied with your room. I...More
USD 65 - USD 124 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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