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Comfort Inn Newport News/Williamsburg East

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Comfort Inn Newport News\/Williamsburg East
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86 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Newport News/Williamsburg East
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Showing 86: English reviews
Newport News, Virginia
Reviewed 15 March 2014

Friendly and helpful staff. Great proximity to Fort Eustis. Breakfast buffet was tasty and was well stocked. Cleaning staff was very efficient and effective. Grounds were neat and well maintained. Parking was plentiful. Wireless Internet access was free and the signal was very strong. Great selection of TV channels. Bed was very firm (the way I like it!). Plenty of...

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Helpful?
Thank Wilbur M
Tammy B, General Manager at Comfort Inn Newport News/Williamsburg East, responded to this review

Thank you for choosing Holiday Inn Express as your preferred hotel and for writing a 5-star review for us! We are so pleased that we exceeded your expectations and that you had a lovely experience. My team and I appreciate your compliments; we enjoy our work. Please let us welcome you back again very soon!

Newport News, Virginia
Reviewed 8 March 2014

Consistent with all Holiday Inn Express hotels. Great location, just off I64, clean, remodeled, very reasonable. Great staff, Doug was great and checked to ensure everything was ok. We will definitely stay again.

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Thank Annette D
Tammy B, General Manager at Comfort Inn Newport News/Williamsburg East, responded to this review

Thank you for your compliments about our hotel, location and staff. We're so pleased that Doug worked to make your visit with us extra special. Please visit us again soon!

Lincoln, Illinois
Reviewed 28 December 2013

Nicely remodeled hotel with all the things needed for a good nights rest at a reasonable rate. Walking distance to some good restaurants. Friendly staff and decent breakfast. I would definitely stay again.

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Thank Illinoisjim
Jim G, Manager at Comfort Inn Newport News/Williamsburg East, responded to this review

We would like to thank you for posting a wonderful comments about our hotel. We do greatly appreciate your time and business. We will past your compliments on to our entire staff.

Atlanta, Georgia, United States
Reviewed 21 December 2013

This hotel is quietly tucked away close to Fort Eustis Army Base. It is conveniently located right of interstate 64. It is located in a nice area. The hotel staff was Extremely Friendly. As I was in the lobby working on school work, the cleaning staff was vacuuming and cleaning the tables keeping the appearance of the hotel welcoming. This...

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Helpful?
Thank Charcoal B
Jim G, Manager at Comfort Inn Newport News/Williamsburg East, responded to this review

I would like to thank you again, for staying with us. I do once again apologize about the situation the you had experienced with us during your stay. I have personally talked to both of my desk clerks as it pertained to them in this review. I am glad that you had called me directly about this situation first and...

Lafayette, Indiana
Reviewed 13 November 2013

I was in town for less than 24 hours - looking for a place to get a few hours of sleep before my long 12 hour drive home. This was my first time staying at a Holiday Inn Express. On 11/2/13, I arrived at the hotel around 2:45pm. I had the pleasure of speaking with Doug. He had such a...

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1Thank Erin S
Jim G, Manager at Comfort Inn Newport News/Williamsburg East, responded to this review

I would like to thank you again, for staying with us. I do once again apologize about the situation the you had experienced with us during your stay. I have personally talked to both of my desk clerks as it pertained to them in this review. I am glad that you had called me directly about this situation first and...

Newcastle upon Tyne
Reviewed 3 October 2013

We arrived here pretty late with a huge pile of luggage in a small room. The guy who checked us in, Doug, was a delight. He couldn't believe his eyes when two travel weary English people turned up with so many bags. His face was a picture and it made us laugh for the rest of the holiday. He was...

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Thank Doodle46
Jim G, Manager at Comfort Inn Newport News/Williamsburg East, responded to this review

I would like to take time and Thank You for staying with us. I do apologize that we didn't have a larger room size to accommodate all your luggage. I do want to Thank You for your wonderful comments about my desk clerk Doug. I have talked to Doug about this and he says Thank You, too. Hopefully you will...

Greater NY Region
Reviewed 1 September 2013

Stayed at this Holiday Inn Express for two nights in August 2013. The staff was very courteous and welcoming. I was welcomed as a IHG Platinum member. Since I spent 150 nights in hotels the past year, I have a lot of experience. Always looking for a comfortable, safe, quiet business stay that is affordable for my clients. This property...

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Thank LJOConnor
Reviewed 31 August 2013 via mobile

When pulling in to the parking lot I immediately thought this is not going to be good. I have to say I was pleasantly surprised. The hotel is extremely clean and the staff is amazing! Every employee that we encountered was beyond friendly and very helpful. The staff makes this place a great place :-)!

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1Thank Ishy126
Parkersburg, West Virginia
Reviewed 11 August 2013

My wife and I planned on staying here when we visited our son at Fort Eustis in July. We checked in and took our luggage up to the room. As soon as I opened the door I was hit with the strong odor of cigarettes, even though I had requested a nonsmoking room when I made the reservation. I went...

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Helpful?
Thank wvtraveler59
IHGCare, Guest Relations Manager at Comfort Inn Newport News/Williamsburg East, responded to this review

Dear wvtraveler59, Thank you for taking the time to post a review of our property. Please accept our deepest apology for the experience you had while on our property. We understand the inconvenience this has caused you. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure...

Wilmington, Delaware, United States
Reviewed 6 August 2013

My family and I stayed here while we were visiting Busch Gardens. The location was great, not too far away and plenty of restaurants close by. We reserved two rooms with a door in the middle so the kids could have one room and the adults have the other. The only very minor issue with the rooms were that the...

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1Thank Jreacmo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn Newport News/Williamsburg East

Address: 16890 Warwick Blvd, Suite B, Newport News, VA 23603 (Formerly Holiday Inn Express Newport News)
Region: United States > Virginia > Newport News
Price Range: $81 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Newport News/Williamsburg East 2.5*
Number of rooms: 57
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Also Known As:
Holiday Inn Express Newport News Hotel Newport News
Holiday Inn Newport News
Newport News Holiday Inn
Hotel Style:
#1 Green Hotel in Newport News
#7 Family Hotel in Newport News
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Newport News/Williamsburg East staff and other travellers.
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4 months ago
Monterey, California
over a year ago

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Questions? Get answers from Comfort Inn Newport News/Williamsburg East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel was freshly renovated so almost any room seemed to be good.”
 of 5 bubbles davidbO41NO, 31 Jul 2016 | Read review
“We opted for a room with two beds, but the hotel even offers suites!”
  • Thoughtful staff set up my son's new Busch Gardens Wolf on his bed to welcome him back to the ro
 of 5 bubbles jans436, 25 May 2015 | Read review
“Ask for a room on the rear side of the building to avoid noise in the front. If you don't need a bathtub, ask for one of the newly renovated rooms with a large shower.”
 of 5 bubbles 989sams, 11 Dec 2014 | Read review
“This hotel had been recently renovated so everything was geared toward comfort and ease.”
 of 5 bubbles 513catherineb, 25 Oct 2014 | Read review
“Watch out if you select a non smoking room. Try to stay away from main road.”
 of 5 bubbles cimms4, 18 Jul 2014 | Read review
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