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Point Plaza Suites and Conference Hotel

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Point Plaza Suites and Conference Hotel
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143 Reviews from our TripAdvisor Community

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There are newer reviews for Point Plaza Suites and Conference Hotel
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Showing 143: English reviews
Reviewed 18 February 2016 via mobile

New management isn't much better I had a house keeper walk up to me and tell me I was trying to get her fired and started arguing with me. Housekeeping was just rude I've been here a month and I'm thinking about moving

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Helpful?
Thank Crystal H
Kelli L, General Manager at Point Plaza Suites and Conference Hotel, responded to this review

Dear Crystal, Thank you for taking the time out to write a review about our hotel. I apologize for the issues you had with housekeeping. I will definitely speak with our housekeeping department about this. We appreciate and value you and hope you will stay with us. Please let me know if there is something more I can assist you...

North Carolina
Reviewed 20 January 2016

I had read the reviews before booking this hotel. I knew some earlier reviews weren't very good, but I also knew they were under new management. We had a great stay, and wouldn't hesitate to stay again. The room was clean, smelled nice and very comfortable. Often when we return from a hotel stay, I have to wash all our...

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Helpful?
Thank lpt41
Kelli L, Manager at Point Plaza Suites and Conference Hotel, responded to this review

Dear valued guest, Thank you so much for taking time out to write such a nice review of our hotel! We are very happy that you enjoyed your stay with us! We are working very hard at getting our hotel back to a full service hotel. Our staff is very excited about all of our changes that are happening and...

Nags Head, North Carolina
Reviewed 19 January 2016

When entering the building, you get a great feeling for this hotel, then you get to your room. It was clean, but I'm guessing they have a problem with sheets, since they do not fit the beds and the bed I slept on, the sheets were inside out. The pillows were lumpy and very uncomfortable. They have old box tvs...

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Helpful?
1Thank wyttigr
Kelli L, General Manager at Point Plaza Suites and Conference Hotel, responded to this review

Dear valued guest, Thank you for taking the time to write a review about Point Plaza Suites. I want to apologize for the inconveniences you faced while staying with us. We take pride in our property and will make sure these problems are corrected. We would like to redeem ourselves to you. The next time you are in the Newport...

Newport News, Virginia
Reviewed 7 January 2016

I recently stayed at this hotel and they are making new renovations. They are upgrading their furniture and televisions. Point Plaza has also changed their whole breakfast menu to an actual full breakfast. I hated to have to leave, their beds are really comfortable. The manager also stated that they will be opening the dining area as well, which would...

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Helpful?
Thank BLParker
Kelli L, General Manager at Point Plaza Suites and Conference Hotel, responded to this review

Dear valued guest, Thank you so much for taking the time out to write a review for Point Plaza. We take pride in our property and I am so glad you enjoyed your stay. We look forward to having you stay with us again! Thank you again for write a review! Yours in Hospitality, Kelli Lantz General Manager

Reviewed 17 December 2015 via mobile

I stayed here recently and loved it. The staff is wonderful. The hotel is decorsted beautifully for the holidays. The suite I booked for the night was beyond amazing. Check in was quick and leaving the next morning included warm farewells from the hotel manager. I will most definitely stay here again and recommend family/friends to reserve accommodations when they...

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Helpful?
1Thank Jacci M
Kelli L, General Manager at Point Plaza Suites and Conference Hotel, responded to this review

Dear Jacci, Thank you very much for your kind note and for highlighting our service. We spend a lot of time on special training's to optimize personalized service and selection of talents. Therefor, its a pleasure to see that you enjoyed the encounters with our team. We will certainly recognize our team for making you stay memorable. Thanks and all...

Reviewed 17 December 2015 via mobile

Point plaza is very comfortable and accommodating. They have a huge pool and fulfilling breakfast. I've stayed in the weekly rooms and the regular rooms; they are both spacious and worth every penny. B. Parker

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Helpful?
Thank Bryant P
Kelli L, General Manager at Point Plaza Suites and Conference Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time out to let us know how you enjoyed your stay with us. We take pride in our property and our goal is to establish and maintain relationships with our guests. Please let me know when you are ready to come back and visit us and will be glad to make your...

Brockton
Reviewed 25 October 2015

This hotel is horrible! we booked 5 rooms as we were here on a church conference, I checked the pictures and the reviews, but was surprised when I entered! There are stains on the rug as you enter, stains on the carpet throughout, a musty odor in the rooms and in the hallways my niece who is asthmatic, started having...

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Helpful?
1Thank Leslie H
Ohio City, Ohio
Reviewed 17 October 2015

Our team did a week stay at this hotel for the summer 2015 Jr Olympics. I'm going to share my experience with this hotel, however before doing so I will start with the staff. Despite the dissatisfaction with the hotel stay, we had no other options as everything in Virginia was booked for the time we needed to be there...

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Helpful?
Thank BHF T
Hershey, Pennsylvania
Reviewed 14 September 2015

We stayed here for a wedding and it was probably the most disgusting hotel we have ever stayed in. It was not because it had not been cleaned, but because everything in the room was probably 30 years old. Everything was stained, including the curtains. We were only given 2 bath towels and they were dirty. There were no hand...

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Helpful?
Thank tiffster05
New Bern, North Carolina
Reviewed 13 September 2015

We picked this hotel because of its location and pool. The pix of the pool they show is a tad optimistic. It's a plastic lining pool, tears & stained. The water smelled foul. The room was worse . Carpets old and stained, as was the furniture . When I asked for extra sheets I was asked why I wanted them,...

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Helpful?
Thank kitamon121

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Point Plaza Suites and Conference Hotel

Address: 950 J. Clyde Morris Boulevard, Newport News, VA 23601
Region: United States > Virginia > Newport News
Price Range: $68 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Point Plaza Suites and Conference Hotel 3*
Number of rooms: 150
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Also Known As:
Point Plaza Hotel Newport News
Point Plaza Hotel And Conference
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Questions & Answers

Questions? Get answers from Point Plaza Suites and Conference Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is a very good choice”
 of 5 bubbles AllenM540, 1 Aug 2016 | Read review
“Is there any?”
 of 5 bubbles L2212ILvaleries, 11 Jul 2016 | Read review
“Don't get a room on the 1st floor.”
 of 5 bubbles KatNMan223, 15 Jun 2016 | Read review
“4th floor is where all the king beds are”
  • Picture of the window frame broken
 of 5 bubbles gingerannlanier, 14 Mar 2016 | Read review
“1st floor pool, exercise room, and laundry.”
 of 5 bubbles BLParker, 6 Jan 2016 | Read review
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