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Courtyard Newport News Airport

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Courtyard Newport News Airport
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235 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Arlington, Virginia
Reviewed 4 December 2015

I stay here often and have always found it to be a restful break during a business trip. The reception is always very friendly and accommodating. The Bistro has the usual Courtyard Marriott fare, which is quite good if you don't want to go out for dinner. A good choice for a solo business traveller. The rooms are spacious, clean...

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Helpful?
Thank Arlingtoniantravelle
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Courtyard Newport News Airport through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We do offer a...

Fairview Heights, Illinois
Reviewed 25 November 2015

Before I Arrived: Prior to arriving at this hotel, I had a rough start. My ride to the airport didn't show up! My flight was delayed 45mins and I didn't experience the best customer service when I rented my car. Arrival at the Hotel: However, when I arrived to the Courtyard I was greeted with a friendly smile and a...

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Helpful?
Thank J V
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear Valued Guest, Thank you for choosing our Hotel for your home away from home for the Holidays. We appreciate your feedback on the level of customer service you have expected. We look forward to your return and thank you for being a loyal Courtyard Newport News FAN! Sincerely, Blaine Dorsey General Manager

Capitol Heights, Maryland
Reviewed 12 November 2015 via mobile

Came in town for a football game at Hampton and stayed just for a night. Great location off of Jefferson- perfect if you are a shopper such as myself. It's across the street from a mall and there are a bunch of stores and restaurants on the road. The hotel itself is very nice- new. Staff was very friendly. My...

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Helpful?
Thank ADHTravelGuru
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay. We are delighted that you chose our hotel for convent access to the Patrick Henry Mall. We apologize for the louder next door neighbors. We look forward to seeing you on your next trip to Newport News. Sincerely, Blaine Dorsey General Manager Blaine.Dorsey@marriott.com

Huntsville, Alabama
Reviewed 19 October 2015

Quiet, comfortable, clean and conveniently located -- just off Jefferson Avenue near I-64. A few restaurants are a short walk away and many more by car. The in-house cafe is good for breakfast, drinks or a convenient lunch/dinner meal. There was a little noise from the occupants next door but nothing too annoying. This hotel, along with the adjacent Residence...

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Helpful?
1Thank Galooba
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear Galooba, Thank you for sharing your feedback on your recent stay in reference to our staff providing a spirit to serve philosophy that created your memorable stay. We look forward to your return when your travels require you to come to Newport News, VA! Thank you for being a loyal Courtyard Fan for Life. Sincerely, Blaine Dorsey General Manager

Spotsylvania, Virginia, United States
Reviewed 18 October 2015

Although the room was as expected, there was no coffee in the morning. The staff at check in told me there was coffee available 24 hours a day. When I came down in the morning, the woman at the front desk, who was new, told me no coffee was available. I heard the following excuses: "KI dint know how to...

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Helpful?
Thank Beth J
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Thank you for taking the time to voice your feedback on your recent stay. We have retrained our Front Desk Associates on how to offer and fulfill the 24 hour-on-demand Starbucks concept for our Bistro. I assure you this is not our normal standard that our Courtyard Fans for Life have come to expect. I would like to invite you...

Reviewed 10 October 2015

I had to book a hotel near the airport for one night. I don't usually expect much from on property airport hotels but this place was a very pleasant surprise. Courteous staff, very comfortable bed WITH the all important set of different softness pillows, very nicely furnished room, spacious bathroom with excellent shower and water pressure. Only a few minutes...

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Helpful?
Thank John B
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear Randy Ramer, Thank you for sharing your experience at the Courtyard Newport News Airport through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Columbia, South Carolina
Reviewed 9 October 2015 via mobile

We checked in right before the bad storm in front of Hurricane Joaquin. The front desk was very sympathetic and accommodating. They went out of their way to make us feel comfortable. The hotel was very clean. The beds were awesome. Every employee we encountered was smiling and friendly. We will be staying in the area many times in the...

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Helpful?
Thank 02Sher
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear 02Sher, Thank you for sharing your experience at the Courtyard Newport News Airport through the Guest Satisfaction Survey even while visiting during a Tropical Storm. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding...

Falls Church, Virginia
Reviewed 29 September 2015

Marriott is my favorite hotel brand, but Courtyard is not usually my 1st choice. I was pleasantly surprised. Hotel staff was very attentive and the entire hotel was clean and well maintained. Conveniently located near airport and I-64. Chain restaurants (Carabbas and Fudruckers) within walking distance was convenient after a long days at Busch Gardens and Water Park USA.

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Helpful?
Thank Tom S
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear TomS, Thank you for taking the time to share your feedback on the Courtyard Newport News Airport. We appreciate you choosing us as your home away from home while your travels required you to travel to Newport News. We appreciate you being a Marriott Fan for life and look forward to hosting you again soon. Have a great day!...

Virginia
Reviewed 23 September 2015

This hotel is my personal favorite when visiting family in Newport News. The staff is wonderfully nice and accommodating to my requests. The room was very clean, fresh smell and very modern. The lobby and coffee bar at the entrance are very inviting. You won't be disappointed!

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Thank Shancy2015
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear Shancy2015, Thank you for sharing your experience at the Courtyard Newport News Airport through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to...

Richmond, Virginia
Reviewed 16 September 2015

Great job at check-in. Very friendly in the restaurant. Rooms well appointed. Still not sure why Marriott desk clerks ask the kind and location of room I want since I am an Elite member and that information on my profile.

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Helpful?
Thank abrownva
BlaineDorsey, General Manager at Courtyard Newport News Airport, responded to this review

Dear abrownva, Thank you for sharing your experience at the Courtyard Newport News Airport through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer & Marriott Rewards Elite Member, your feedback will be shared...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
With an ideal location near the airport, attractions, universities and shopping, the Courtyard Newport News is ideal for business or leisure travel. You'll find perfect accommodations in Hampton Roads with functional work space in each guest room, complimentary wireless Internet, and a 24-hour food market. Our sleek lobby bistro offers opportunities to eat, drink, and connect with others or online throughout your day. After meetings or sightseeing, unwind in our indoor pool and whirlpool or stay fit in our fitness center. ... more   less 

Additional Information about Courtyard Newport News Airport

Address: 530 Saint Johns Rd, Newport News, VA 23602-4509
Region: United States > Virginia > Newport News
Price Range: $127 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Newport News Airport 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Courtyard By Marriott Newport News Airport Hotel Newport News
Courtyard Newport News
Newport News Marriott
Newport News Courtyard
Hotel Style:
#3 Business Hotel in Newport News
#5 Romantic Hotel in Newport News
#8 Family Hotel in Newport News
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Newport News Airport staff and other travellers.
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Questions? Get answers from Courtyard Newport News Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a quiet room on the front side with a king size bed, very sizable”
Alicat1964, 21 Sep 2016 | Read review
“Choose a room on the front side of the hotel”
BuncoSouthCarolina, 21 Aug 2016 | Read review
“Our 3rd floor room facing Carrabas was fine.”
KJdreams, 3 Jun 2016 | Read review
“Be sure to book the room with breakfast included!!! It's the best deal!!”
mattg45, 4 May 2016 | Read review
“I always recommend a room on a high floor”
VaCruz, 23 Apr 2016 | Read review
5 of 5