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Helenenburg Hotel & Spa

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Helenenburg Hotel & Spa
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66 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Reviewed 23 August 2016

We stayed in August - clean, functional, very friendly and efficient staff. Great view of the Gastein valley from the room and balcony. It was a pleasant stay altogether. The room decor was a bit dated but we didn't mind as all was clean and functional. The dining hall on the other hand looked brand new. There is a small...

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Helpful?
Thank Jana B
Brisbane
Reviewed 23 August 2016

The welcome was extremely warm and informative. The staff could not have been friendlier and helped with useful tips on where to eat and park. We were travelling with our elderly parents and the staff were very accommodating to their needs. We stayed in room 354 and our parents in 355. The view from both rooms is stunning. Room 354...

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Thank Aussie03
Reviewed 24 April 2016 via mobile

Nice Hotel not new but clean and fresh. We went by car for skiing with family and it was perfect. The skibus stopped just outside the Hotel and took 5 min to the lift. Very good skiing. Breakfast was good especially the coffe 😍. When we came back in the afternoon they served sandwiches wich tasted perfect. Dinner was superb...

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Thank Marie F
Bratislava, Slovakia
Reviewed 5 February 2016

Really great hotel with unbelievably kind and helpful staff. They are ready to help you with all kind of special requests (e.g. lactofree dinners). It has a great location close to ski slopes, even with skibuss stop just in front of hotel. Ski room is big, fitness on the other hand small, but you will not have time to use...

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Thank MatkoKubko
Amsterdam, The Netherlands
Reviewed 26 October 2015

Convenient hotel with friendly staff. We stayed here a week in the summer with a family of 3 in 2 rooms, half board. Spectacular view and only 10 mins. walk away from town. The hotel is rather dated with rooms and amenities dating back to at least the 70's, if not 60's. Not a problem for us though.

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Thank Archimara
Budapest, Hungary
Reviewed 2 October 2015 via mobile

This a perfect 3 star hotel. They don't have big wellness or other fancy things..."just" kind people and the best view from the terrase. It is very good choise if you would like to find a quite place which is close to the hiking roads.

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Thank edinaszel
Reviewed 23 September 2015

What is especially to recommend about this place is its location - a bit outside the Bad Gastein centre, still reachable by walk. The awesome view from our room is unforgettable. The staff was one of the most friendly I have ever experienced in hotels (thank you Claudia) - very friendly with a high level of perception what is to...

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Thank Michaela B
Tewkesbury, United Kingdom
Reviewed 15 April 2015

Just had a week's skiing in Bad Gastein, based at Hotel Helenenburg - that's me, my wife and two 20 year old boys. VERY friendly hotel, excellent food and comfortable rooms. Decor a little bit last century but that adds a certain charm and every one - bar none - of the staff was unfailingly polite and attentive. Although we...

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Thank Peter A
Bratislava, Slovakia
Reviewed 19 March 2015

We have to share our experience as we were impressed by hotel Helenenburg. We have spent there a wonderful one-week family skiing holiday. The whole staff is absolutely professional, kind and helpful. We would highlight receptionist Zuzana, who speaks also Slovak and is very nice, always ready to help and advise. Also, we were amazed by the service of Balasz,...

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Thank Stanislava M
Reviewed 15 March 2015 via mobile

There was very good food. I like this hotel. Very polite staff. Somebody of staff were from Slovakia than we can spoke with them in our language. And there was piano. I am happy than I was here. It is one of the best hotels where I was.

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Thank Daniel S

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Helenenburg Hotel & Spa

Address: Koetschachtaler Strasse 18, Bad Gastein 5640, Austria
Region: Austria > Austrian Alps > Salzburg Region > Bad Gastein
Price Range: $105 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Helenenburg Hotel & Spa 3*
Number of rooms: 16
Reservation Options:
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Also Known As:
Helenenburg Hotel & Spa Bad Gastein, Austria, Europe
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Questions & Answers

Questions? Get answers from Helenenburg Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with the view of the valley”
 of 5 bubbles janab105, 23 Aug 2016 | Read review
“HIgher floors have better views.”
 of 5 bubbles Aussie03, 23 Aug 2016 | Read review
“Wifi better on lower floors.”
 of 5 bubbles M3250SCpetera, 15 Apr 2015 | Read review
“beautiful view from the room 340”
  • view from the room
 of 5 bubbles IvanaS199, 25 Aug 2014 | Read review
“room number 356 with the view to the valley.”
 of 5 bubbles j0jaj, 22 Aug 2014 | Read review
5 of 5
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