We have stayed at Hotel Granada several times. The rooms are large. After a hot walk around town, we loved coming to the cool, dark rooms and catching a nap. The pool is the best we have seen in our six months in Central America. The cool, dark corridors made us think we had…
Our organization recently booked a conference in Hotel Granada. While the hotel itself is gorgeous, they have a lot to learn about customer service. It started out on a bad note when they notified us that they'd overbooked the hotel and didn't have the full number of rooms we'd…
Good pool and good for conferences. Oddly bad service. Outdated bathrooms. Bedsheets and towels somewhat tattered and dirty. Seems like management really doesn't care much about a high level of service.
We spent a night in this hotel and were happy to leave. The rooms were uncomfortably dark, the corridors and the lobby looked a bit spooky and the front desk was sometimes not manned. The breakfast buffet was not tasty and was further soiled by the smell of a cleaning product.
A beautiful hotel and conference centre on extensive grounds. Restored colonial building. Well landscaped and a beautifully maintained pool. Rooms are clean and have a colonial flavour but modern. New air conditioners. There was a faucet issue on the tub/shower but it was…
"We were in rooms 6 and 7, which had tile outside.It was only a problem when guests left early and rolled their suitcases past."
"Both times we have been there the rooms have both been quiet the fans and A/C worked flawlessly"
"Room 105 no internet service.."
"the older rooms are small and dark. opt for the newer rooms."
"rooms 1-8 may get noisy in the mornings if large groups are present - they breakfast in the open hall across the corridor from the rooms."