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Mansion de Chocolate

Traveller (163)
Room & Suite (56)
Pool & Beach (33)

About

Location
Cleanliness
Service
Value
Mansion De Chocolate is located in the center of Granada and is housed in the largest intact surviving colonial mansion of Granada. It comprises five courtyard gardens, each with its own distinctive flavor. Decorated with edgy modern furnishings, Mansion De Chocolate has the feeling of a hip modern hotel in an authentic colonial setting, creating a unique blending of the modern and the traditional. Always benefiting from the breezes from Lake Cocibolca, the large shared balconies provide an ideal vantage point from which to watch the glorious Nicaraguan sunsets. You'll enjoy refreshing yourself in the hotel's 60 foot swimming pool in a flowery patio with bar and relaxing in our ChocoSpa, where we offer treatments based on cacao and chocolate. In our ChocoMuseo we offer you a daily all you can eat breakfast buffet and delicious chocolate products. Do the 'from bean to bar workshop' and you'll learn a lot about chocolate and its history, flavor and benefits.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Breakfast included
Free parking
Airport transportation
Concierge
Laundry Service
Multilingual Staff
Outdoor pool
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Historic Hotel
Romantic
HOTEL CLASS
227Reviews
228Photos
10Q+A
39Room tips
Traveller rating
  • 103
  • 76
  • 29
  • 11
  • 8
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Popular mentions
Very cool, laid back, quiet, nice staff and the setting is gorgeous. Local art adorns the walls, the chocolate tour is good, and the pool bar is a nice place for sun, swim and a bite. The bed was a four-poster, but watch your head - the cross-bars are very low. We did not have
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Response from Mansion d, Gerente at Mansion de Chocolate
Responded 1 week ago
Dear Manfred, Thanks for your review. Mansion de Chocolate goals to give many options in one place. Hotel, Spa, Pool, Bar and Chocolate Museum. We love knowing you've enjoyed!!! We will consider the issue of bed decoration. Also take other actions when the water company is in maintenance.
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Do not stay here. This place has seen better days. We have been coming here over the last 10 years. It is no longer being kept up. The pool used to be the nicest in Granada. It is distrusting now, full of duck feathers and the tiles are coming off and in piles at the bottom of
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Response from Mansion d, Director de Recepción at Mansion de Chocolate
Responded 22 Dec. 2018
Hello Thanks for leaving us your review. We regret your experience at our hotel. The payment was requested in cash and days before we had problems with the payment machine (as it was mentioned in the check in), however, I was ready to charge that day and we did not have the info yet. Sorry for the inconvenience of yesterday's payment explained by the man, however, we would never charge anything without the client's authorization. As indicated by the boy the spa treatments were not loaded on your departure (by mistake) but neither will they be charged. With the room, economy rooms we did not have available only deluxe, we understand your annoyance since this must have notified you in reception boy in turn. We really regret your inconvenience, we apologize. Thank you for letting us know because in this way we work to improve. Our best wishes and happy holidays.
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We've heard wonders of this place in the past, however once we came in the pool was not clean at all, meaning beer bottle caps on the water, garden looked like they have not been groomed in months, there were even spider webs in the pool chairs. The bar was very messy too, the
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Response from Mansion d, Director de Recepción at Mansion de Chocolate
Responded 22 Dec. 2018
Hello. Thank you for leaving us your review, We regret the inconvenience in the pool area, we will work on your observations. Our best wishes and happy holidays
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Although it’s a old hotel, it still has it charm, the rooms are massive and it has a relaxing vibe, breakfast was good. Good location and good price with staff happy to help, you can also take a chocolate tour or quick Spanish course in the courtyard
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Response from Mansion d, Director de Recepción at Mansion de Chocolate
Responded 22 Dec. 2018
Hello. Thanks for leaving us your review! We love knowing that you had a pleasant experience at our store. Our greatest pleasure is to achieve the satisfaction of our customers. We hope you come back soon. Our best wishes and happy holidays!
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I was not overly impressed by this hotel. The pool was not very clean and the rooms were very basic. I did, however, enjoy my spa experience. I had the choco therapy and reflexology. I really liked the lady who did my spa treatments. The breakfast was pretty good too except
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Response from Mansion d, Director de Recepción at Mansion de Chocolate
Responded 22 Dec. 2018
Hello. Thanks for your review! We love knowing that you like the massage, breakfast and the staff. We regret what happened in the pool area, we will work more in this area. Thanks, this helps us improve a lot. Our best wishes!
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Atardecer en Mansión de Chocolate
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Do you provide toiletries?
what is your telephone number?
It is (505) 2552-4678
0 votes
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Someone made the reservation for us by phone. Sorry I can't help.
0 votes
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12
"ask is the water works first"
"Upgrade your room"
"Pick a second floor triple, spacious,two balconies and comfy beds. Enjoy the breezes."
"Rooms upstairs get sun so they might be hotter."
"Avoid the economy rooms on the bottom level."
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PRICE RANGE
USD 23 - USD 99 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Spa Granada
LOCATION
NicaraguaGranada DepartmentGranada
NUMBER OF ROOMS
15
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