Kacha Resort & Spa, Koh Chang
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Kacha Resort & Spa, Koh Chang

White Sand Beach 88/1 Moo.4, Ko Chang 23170 Thailand
Traveller (1029)
Kacha Resort and Spa, Koh Chang
Pool & Beach (299)
Grand Suite
Room & Suite (215)

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About

4.0
#16 of 46 resorts in Ko Chang
4.3 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.7 of 5 bubbles
Value
On the island's most privileged location, Kacha Resort & Spa is set in the heart of Koh Chang's most beautiful White Sand Beach. The resort is a beachfront resort with a great sea view and is a perfect place for a holiday with your loved one, a group of special friends, or your whole family. Not only that you will enjoy living by the sea, lazing around on white sand beach and clear sea-water, but also you will have wonderful moments with such beachside activities. Along the beach, there are varieties of activity, either day-time or night-time, waiting for you to be selected. Each evening the beachfront attracts more people with some volleyball and football teams, working out on the wide beachfront along with exquisite sunset, courtesy of the low tide. Also, restaurants and bars along the beach are just fantastic for those who love night life.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beach
Karaoke
Kids pool
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Swimup bar
Breakfast available
Breakfast buffet
Complimentary welcome drink
Poolside bar
Highchairs available
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Ocean view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mountain View
Centrally Located
Languages Spoken
English, Chinese, Thai

Location

White Sand Beach 88/1 Moo.4, Ko Chang 23170 Thailand
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 81 out of 100
81
Trat Airport
18.8 km
See all flights
Bangkok Intl Airport
241.3 km
See all flights
1,123Review32Q+A100Room tips

Reviews
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Detailed Reviews
sabina l wrote a review Feb 2020
1 contribution
4.0 of 5 bubbles
we were very happy with the hotel overall BUT we only give them 4/5 because we had a maid who was very irregular in her cleaning. everyone else you met greeted and smiled very much while she never gave us a single smile and barely said hello. we had poo in the back of the tolette which she removed the LAST day we were here, the mirrors were full of stains, the shower door which was made of glass had as much old skin deposition and dirt on it and not once did we meet a clean clean room. every other day, the trash was missing bags. and even though they were clearly on a sign in the bathroom: put your towels in the bathtub if you want to have them changed, she had just changed the big ones to the body and none of the little ones left in the bathtub. Hygiene is important to me and has no desire to wipe my face or hands with the same towel I use for the body. In my world, if you work as a cleaner and don't like your job, you should change.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kacha23170, General Manager at Kacha Resort & Spa, Koh Chang
Responded 8 Feb 2020
Dear Khun 36Sabinal; Warmest Greeting from Kacha Resort Koh Chang; My sincerely sorry need to be expanded to you as the negative experiences you've faced while you stayed with us. This kind of issue was lack from our standard and it has been forwarded to House Keeping Manager to pay more attention for more train / re-train / supervise to her staff for ensure that will not be happen again. Moreover as our deeply investigation, the room maid who serviced your room she has got her personal illness during period of your stay; as far as her regularly performances quite really good and got more often compliment from our clients. Hopefully this kind of disappointment will not ruined your trust in Kacha Resort; all of us are keep looking forward to welcome you back here again in the next nearest futures. Sincerely Yours; Unalomrat P.
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Christa wrote a review Jan 2020
1 contribution
4.0 of 5 bubbles
We stayed hillside which is a short hop across the road to the rest of the hotel, amenities and the beach. As a family of 6 we had 2 connecting rooms which worked very well for us. We had a days illness and the cleaning staff were great 👍
Breakfast provided something for everyone and the hotel has 2 pools to choose from. Adults liked the beach front pool for the views but we all enjoyed the hillside pool for swimming and playing about plus you never had to fight for a sun-bed there.
You step out of the hotel straight into a white sandy beach and lovely clean water and plenty of restaurants on the beach. Fav place to eat was Pens Bungalows at the opposite end of the beach. We would happily go back!
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kacha23170, General Manager at Kacha Resort & Spa, Koh Chang
Responded 7 Jan 2020
Dear Khun ChristaSwain; Warmest Greeting from Kacha Resort Koh Chang; Thank you very much for your review and choosing our hotel. We're happy that you enjoyed your stay with us. Your such a gracious comment will definitely be forwarded to entire of our team, it has inspires all of us that our dedication for hard word has archived your satisfaction. We're keep looking forward to welcoming you back here again as your beautiful second home on the most beautiful island. Sincerely Yours; Unalomrat P.
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Pasi S wrote a review Mar 2020
Oulu, Finland35 contributions6 helpful votes
4.0 of 5 bubbles
Kacha was very nice and location super. Stuff was friendly and professional, we recommend and will come back. Beach was sometimes rocky but by walking 100meters, no rocks. Rooms were clean. Pool jus by the sea was also nice
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Review collected in partnership with this hotel
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alyricmerriott wrote a review May 2022
Jakarta, Indonesia17 contributions13 helpful votes
3.0 of 5 bubbles
Overall very disappointed with the resort. Beautiful location and some great staff but facilities not looked after very well. Check in was slow, meaning we got to our room at 4:40pm after trying to check in at 2pm. Swimming pool area was great and the pool boys were very helpful but no service around the pool for food and drinks. No phone line in the room, so had to walk to reception across the road if we needed anything. No iron in the resort at all, not ideal for weddings. Breakfast was average at best and most the food was empty when we arrived each day, so we ate elsewhere. No working card machine in reception to pay bills at check out. The beach was never cleaned in front of the resort like other places on the beach. Overall a very disappointing experience. Great hotel but poorly run.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unalomrat Kacha Resort Koh Chang, General Manager at Kacha Resort & Spa, Koh Chang
Responded 14 May 2022
Dear Khun Merriott; Warmest Greeting from Kacha Resort Koh Chang; Thank you very much for selecting us to stay during your beautiful vacation. I am truly sorry to hear that your stay was not a memorable one. All your kind comment will definitely be bring up to our meeting and discuss for seeking the solution and improvement. Highly appreciated your kind comment has noticed. We're keep looking forward to welcome you back here again in the next nearest future. Sincerely yours; Unalomrat Phuengyaempaphakul General Manager Kacha Resort and Spa Koh Chang
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Neil R wrote a review Dec 2023
2 contributions
2.0 of 5 bubbles
Rooms need updating, had an issue upon checking in with the sliding door not closing, was repaired but still not able to lock door sometimes. Shower door wouldn't close properly so water got out of the shower and soaked the floor. Air con was very noisy at full! Items at breakfast not replenished often enough, had to keep asking for cutlery and especially equal the sweetener.

Upon check in Kai was rude about the sliding door not closing, had asked to change room but was told none available and would have to pay an extra 300baht per night as the only room available was more expensive! Kai was rude upon check out, I should have got 10% of food bill however Kai told me I should of told waiter at time of ordering food rather than on checking out. Kai did not discount my bill.

Towels were very old and really need updating, this goes for the towels provided at pool as well as in the room every morning.

Overall very good location, breakfast was good and a great view. Pool was good and always kept clean. Slept very well as bed was comfortable.

Wouldn't stay again as Kai just didn't care about the guests, all other staff were very polite, helpful and always smiling. Didn't see Kai smile once!
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Toni-Jittip wrote a review Feb 2020
Issy-les-Moulineaux, France232 contributions67 helpful votes
4.0 of 5 bubbles
Hotel located in the center of white sand beach of Koh Chang. Staffs are friendly, always service with smile. The room is great, with balcony, clean and well equipped.
Breakfast with many choices of asian food and western style, the restaurant located on the beach front where you can have breakfast and enjoy the sea view at the same time.
Nice sunset with happy hour from 5 to 7 pm with a selected list of cocktails.
Only small comment that the bathroom is a little bit too dark, and during check-out have some problem with credit card machine.
Not enough sun beds around the pool.
No smoking hotel, not a single place in the restaurant only a poor place under a tree.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Unalomrat Kacha Resort Koh Chang, General Manager at Kacha Resort & Spa, Koh Chang
Responded 5 Mar 2020
Dear Khun Toni-Jittip; Warmest Greeting from Kacha Resort Koh Chang; We appreciate you taking the time to provide us with such detailed feedback about your stay. I'm very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management concerned for development. We do hope you give us another chance as we will definitely improve our services. We're keep looking forward to welcome you back here again in the next nearest futures. Kind Regards;
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BelleB wrote a review Nov 2023
18 contributions4 helpful votes
2.0 of 5 bubbles
After a couple of weeks in Cambodia, we splurged on a really good hotel (we thought after reading the reviews) and opted for the (expensive) private beach bungalow. Unfortunately we had immediate regrets.
First of all, the private bungalow wasn’t private at all. They are squeezed between the swimmingpool and the restaurant so all day long you have people passing by. Also there is no separation with the swimmingpool so you’ve got no privacy. And there is a room on top of your private bungalow so you have to deal with the noise from above (which is every time they move something or walk around).
Second the sheets were not clean at all. They’ve got a lot of staines and the pillow covers had holes. Also the room smelled damp.
And last but not least, the bathroom was totally moldy and in fact not that clean (see pictures). We had much cheaper rooms in Thailand that where a hole lot cleaner.
When you spend a couple of hundred bucks on an room you expect a whole lot more than what Kacha is offering. So no, we didn’t have a good experience, in fact it was quite frustrating.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Don’t book the really expensive beach bungalows!!! They are really not worth the money.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
martinwelch378 wrote a review Mar 2020
Hoi An, Vietnam1 contribution
4.0 of 5 bubbles
Our only complaint was that it was compulsory to book and pay for the new year party and it was not worth the money. Although they tried hard the buffet food was cold and entertainment wasn’t very good. Because you had paid so much it forced you to attend instead of doing your own thing which could have been so much better
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Review collected in partnership with this hotel
Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry K wrote a review Aug 2023
Nakhon Ratchasima, Thailand7 contributions2 helpful votes
4.0 of 5 bubbles
The resort overall was very nice we stayed here as a coupler for 2, night, I had the Poolside room.
The King Size bed was very comfortable and the room was a good size with a nice balcony which had table and chairs plus a clothes horse for drying clothes. There is a safe deposit box, 2, umbrellas, slippers supplied. In the bathroom there was a good size bath and a shower cubicle.
There was a reasonable selection of English speaking channels on the TV obviously for that guest who speaks English.
The swimming pool was beautifully designed with plenty of sun lounges; the beach was across the road where the other half of the hotel stands which also has the restaurant which faces the beach.
The Hotel is situated close to all you would need, be it shopping, restaurants, bars etc.
The breakfast buffet was very good with plenty of Thai and European food to choose from. The food was tasty and the dining area was spacious and if you took seats to the front of the restaurant you would have full open view of the beach.
The staff were very helpful the rooms very clean and refreshed daily, so overall I would recommend this hotel.
We was here in July which is the rainy season here in Thailand and it did rain quite a lot for the first couple of days but that did not spoil our enjoyment too much. I will add that we live in Thailand.
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Date of stay: July 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Timuchen wrote a review Jan 2020
New Taipei, Taiwan1 contribution
4.0 of 5 bubbles
Most of things about this resort is just ok. Location is good, not far from the port, so my travel partner and I was the first to get off the minivan after the cruise from Trat. Not far from Klong Plu Waterfall, and of course — the White Sand Beach. They got a hotel pool and gym that are ok. Maybe, you’d better bring a pillow cushion to the pool, since it’s not really for swimming in my opinion.

I went there on Christmas holidays. It’s crazy that they made the hotel staffs wear a Santa hat under such hot weather. If they don’t work happily the customers would know. Please treat them well as much as possible.

The real highlight is definitely the food in the restaurant. Delicious juice, milk, ham, sausage, various kinds of eggs, boiled rice, croissants, fruits, yogurts... love their food so much!!!
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kacha23170, General Manager at Kacha Resort & Spa, Koh Chang
Responded 29 Jan 2020
Dear Khun Timuchen; Warmest Greeting from Kacha Resort Koh Chang; We're truly appreciate your patronages and trust in us. We're very happy to hear that our staff and service has met your needs and expectations; your gracious comment will definitely forward to all entire our team for their inspiration to moving on. Moreover; your carefulness to our staff would really impressed to all of us. We're keep looking forward to welcome you back here again in the next nearest future as your beautiful second home on the most beautiful island. CHEERs; Sincerely Yours; Unalomrat P.
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Answer from rattlin
London, United Kingdom165 contributions19 helpful votes
I was in a beach Bungalow and they were renovating the immediate area for the whole time I was there. Grounds by the pool, there was green netting stopping people from going to Villas near me and also work on the roof of the entrance to the main Restaurant which was next to my Bungalow. At times it was noisy, but not constantly, although it did get grating at times when I couldn't chill in my room.
Answer from Supreeya2015
Thailand
Thank you very much for your message for your family total 5 Adults we are pleased to advise 2 rooms + 1 extra bed.
Answer from Gaspri
Södertälje, Sweden20 contributions5 helpful votes
The hotel has room both side off the road. There’s one pool each. I think that the difference is that you really have seawiew in the deluxe seawiew bungalow. I would choose another hotel because of the water and bad service. It’s not worth the money at all. Sorry for the late answer/carina
Answer from Supreeya2015
Thailand
Dear Vicky, Thank you very much for your choose relax at Kacha Resort and Spa, Kohchang. We are pleased to offer rate and room availability for you and family as follows; Hotel: Kacha Resort and Spa, Koh Chang Period: 2 - 12 April 2018 No. of room: 1 room Room type: Family Suite / Hillside wing No. of guest: 2 Adults + 3 Children Room rate: THB 6,200 net / room / night Incl. breakfast for 4 persons. Remark: Child 1 year old free of charge. Trust, our special offers will meet you and your partner expectation. If so, please confirm back to us along with details. Then, our reservations will make a reservations and confirm back to you according. Best regards, Kacha Resort and Spa, Koh Chang
Answer from Kacha_Resort
Ko Chang, Thailand
Dear Khun Adrian F., Thank you very much for your enquiry. We are pleased to informed that our resort provides the transportation services as per the following details; From Trat Airport to Kacha Resort ONE WAY - Transport Rate (Sharing) at THB. 500.-/Person ONE WAY - Transport Rate (Private - Van/Car/Minibus) at THB.3,000.- / 1-3 Persons. or THB.3,700.- / 4-8 Persons. REMARK - The above rates include one way ferry ticket for all guests. Should you have any enquiry or require further assistance, please do not hesitate to contact us anytime. Best regards, Kacha Resort and Spa, Koh Chang
GeeTee350 wrote a tip Mar 2024
Templestowe, Australia1 contribution
1.0 of 5 bubbles
"make sure to wear sandles as dog poop is not cleaned up"
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kssPtty wrote a tip Dec 2023
Pattaya, Thailand2 contributions4 helpful votes
1.0 of 5 bubbles
"Try other options,or other beaches."
Read full review
BelleB wrote a tip Nov 2023
18 contributions4 helpful votes
2.0 of 5 bubbles
"Don’t book the really expensive beach bungalows!!! They are really not worth the money."
Read full review
Lovetotravel6365 wrote a tip May 2023
London, United Kingdom311 contributions185 helpful votes
2.0 of 5 bubbles
"Avoid this hotel. There are better hotels such as KC Grande"
Read full review
Oscardog16 wrote a tip Nov 2022
Adelaide, Australia1,882 contribution305 helpful votes
4.0 of 5 bubbles
"Hill view is quieter"
Read full review
Not the right property for you?
There are more places to choose from in the Ko Chang area.
PRICE RANGE
AU$51 - AU$77 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
koh chang kacha hotel koh chang, koh chang kacha resort and spa
LOCATION
ThailandTrat ProvinceKo Chang
NUMBER OF ROOMS
206
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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KACHA RESORT & SPA, KOH CHANG (AU$51) - 2024 Prices & Reviews (Ko Chang, Thailand) - Tripadvisor

Frequently Asked Questions about Kacha Resort & Spa, Koh Chang
Which popular attractions are close to Kacha Resort & Spa, Koh Chang?
Nearby attractions include Pantai Pasir Putih (0.9 km), Koh Chang Milano Fashion (0.3 km), and G Tailor (0.2 km).
What are some of the property amenities at Kacha Resort & Spa, Koh Chang?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Kacha Resort & Spa, Koh Chang?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kacha Resort & Spa, Koh Chang?
Guests can enjoy a swimup bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at Kacha Resort & Spa, Koh Chang?
Yes, free parking is available to guests.
What are some restaurants close to Kacha Resort & Spa, Koh Chang?
Conveniently located restaurants include Bella Vita Ristorante Pizzeria, Nong Bua Seafood, and Sea Bar.
Are there opportunities to exercise at Kacha Resort & Spa, Koh Chang?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Kacha Resort & Spa, Koh Chang?
Yes, dry cleaning and laundry service are offered to guests.
Does Kacha Resort & Spa, Koh Chang offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Kacha Resort & Spa, Koh Chang?
The staff speaks multiple languages, including English, Chinese, and Thai.
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