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Centara Koh Chang Tropicana Resort

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#10 of 71 Hotels in Ko Chang
Certificate of Excellence
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Centara Koh Chang Tropicana Resort
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555 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Bangkok, Thailand
Reviewed 1 March 2015 via mobile

We spent 5 days at the resort. The garden is pretty providing a very nice surrounding, especially for the bungalows around it, while the 'beach bungalows' have in fact view on the pool! The beach is nice, but with the river close-by, it smells during low tide. The bungalows are spacious but quite dated, as most of the equipments in...

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1Thank Philippe M
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Philippe Warmest greetings from Centara Koh Chang Tropiana Resort. Many thanks for having chosen our resort for your recent stay while in Koh Chang. Many thanks for your constructive feedback. Kindly note that Centara has taken over the management of this hotel a little bit more than 2 years ago and we are still in process of upgrading the...

Reviewed 28 February 2015

My first room was full of toilet smells and they keep have the maid burned the aroma oils and it doesn't help. And technician came said they can fix after we come back from beach but it isn't and even worse. And the hot water didn't work too. And till finally the smell gets so bad that we can't even...

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2Thank Chihyao
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Chihyao Warmest greetings from Centara Koh Chang Tropicana Resort. Kindly accept our apology for the inconvenience caused to you during your stay. The river next to our hotel does not bring any sewage to our beach. This is part of Koh Chang National Park and the local community is very strict to conform to those regulations. All houses need...

salzburg
Reviewed 26 February 2015

I am not happy to say this, because we Locke the Centara Hotels in Thailand, but this was the badest one, and we did not expact that fron Centara. When we arrived, we had a Million mosquitos in our room, we had to wait 3! Hours to get one Plugin . We wenn to a shop and Bouvetinsel ourself spray....

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Thank manfred d
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Manfred D Warmest greetings from Centara Koh Chang Tropicana Resort. Many thanks for having chosen our resort for your recent stay while in Koh Chang. Kindly accept our deepest apology for the shortfall of service you experienced during your stay. I am perfectly aware of the standards available at the Centara Grand Koh Samui as I just moved from...

Florence
Reviewed 23 February 2015

I really thought quite a lot before deciding about my review rate. We've been 4 times in Thailand and Centara has been the most expensive hotel ever in this beautiful land. Even more expensive than a 5 stars hotel in Samui, so I was really expecting something more. Anyway, first of all, it's pretty well situated and the location is...

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1Thank BUGI_70
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Bugi_70 Warmest greetings from Centara Koh Chang Tropicana Resort. Many thanks for having chosen our resort for your recent stay while in Koh Chang. We are very pleased to know that you enjoyed our good location and our large tropical garden. However, we are quite surprised to read that you consider us "Very Expensive", especially compared to Koh Samui...

Sydney
Reviewed 21 February 2015

We splurged on two Club rooms after brilliant experiences with Club rooms at the exceptional Centara Hua Hin on past trips. Unfortunately, while not spoiling our trip in any way, the Club experience at Centara Koh Chang actually detracted from our enjoyment of this lovely resort. First, some practicalities. Koh Chang is an easy island to drive to from Bangkok....

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4Thank Phil004
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Phil004 Warmest greetings from Centara Koh Chang Tropicana Resort. Many thanks for your having chosen our resort for your recent stay while in Koh Chang and for your constructive feedback. We are very pleased to hear that you enjoyed our resort with its huge tropical garden and that you appreciated our Deluxe Cabana Rooms. Some of our Cabanas with...

Cape Town, South Africa
Reviewed 5 February 2015

Heaven! Such lovely staff, beautiful setting, beach is gorgeous, plenty of sun loungers. The pools are simply stunning. Swim up bars, Happy hour. Kids play area, Honestly we barely left apart to get the occasional meal outside the hotel or to scuba dive. The island seemed to be very empty - could be the collapse of the rouble because there...

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3Thank 854jos
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear 854jos Warmest greetings from Centara Koh Chang Tropicana Resort. Many thanks for having chosen our resort for your recent stay while in Koh Chang. We are very pleased to hear that we could provide you a perfect holiday at our resort. We appreciate especially your nice comments towards our lovely staff, our beautiful setting, our gorgeous beach,our stunning swimming...

Neuchatel, Switzerland
Reviewed 5 February 2015

We took this hotel to try another one on the same beach. The hotel is well situated on the beautiful Klong Prao Beach. There are enough opportunities to eat around the resort for almost nothing. We recommend Bam & Tum,which has excellent authentic thai food. The rooms are very nice, but I don't think it is worth getting the bungalows....

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1Thank Daschou
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Daschou Warmest greetings from Centara Koh Chang Tropicana Resort. Many thanks for having chosen our resort for your stay while in Koh Chang. We are happy to hear that we could provide you a relaxing holiday at our resort and you appreciated our beautiful and convenient location and our two swimming pools. Hopefully, we will have the pleasure of...

Melbourne, Victoria, Australia
Reviewed 2 February 2015

After a 14 hour trip from Chiang Mai, not only was this resort a delightful welcome but it also lived up to, if not exceeded what we had expected. One is never sure if the photos and blurb on the internet are reality or are just heavily sugar coated. The staff were very welcoming and the rooms gorgeous. There was...

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5Thank Julie S
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Julie S Warmest greetings from Centara Koh Chang Tropicana Resort. Many thanks for having chosen our resort for your recent stay while in Koh Chang. We are very pleased to hear that we could exceed your expectation. Especially we appreciate your nice comments about our friendly staff and our nice rooms. Glad to know that you consider our Mai...

Reviewed 29 January 2015

A beautifull vast and surprisingly green resort, really friendly and efficient staff, great bright rooms with big windows, dinamic beach area with a pool, and another one with a slide for the little ones. My 6year old just addored the mini club, we fell in love with the tranquility of the place and it's many different areas and hidden paths....

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1Thank Never7ose
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear Never7ose Warmest greetings from the Centara Koh Chang Tropicana Resort. Many thanks for having chosen our resort for your recent stay while in Koh Chang. We are very happy to hear that we could provide you with a perfect family vacation at our resort. We especially appreciate your nice comments towards our huge tropical garden with over 65,000sqm of...

Bangkok, Thailand
Reviewed 26 January 2015

My perfect score reflects the whole holiday experience me, my old parents and my 3 kids had at Koh Chang based at Centara. The hotel was the best I have ever stayed with kids. From room design of the grand deluxe cabaña to the swimming-pools, beach location and kid-friendliness of other areas and staff. Very good breakfast, great beach for...

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1Thank JohnnyDrama76
Pius L, General Manager at Centara Koh Chang Tropicana Resort, responded to this review

Dear JohnnyDrama76 Warmest greetings from Centara Koh Chang Tropicana Resort. Many thanks for having chosen our resort for your recent stay while in Koh Chang. We are very pleased to hear that we could provide you with the perfect holiday experience for you, your parents and your children. Indeed with our huge tropical garden as a play ground for the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled along the inviting sands of Klong Praow Beach, Koh Chang, The 4-star Centara Koh Chang Tropicana Resort appoints a unique tropical design inspired by the fine mixture of green tropical landscape, white powder sand beach and crystal clear sea of this ideal location. Centara Koh Chang Tropicana Resort has been welcoming visitors from all over the world with heartfelt services, complete guest services, perfect bedroom amenities, plenty of activities and fresh seafood dining. ... more   less 

Additional Information about Centara Koh Chang Tropicana Resort

Address: 26/3 Moo 4 Klong Prao Beach, Ko Chang 23170, Thailand (Formerly Koh Chang Tropicana Resort & Spa)
Region: Thailand > Trat Province > Ko Chang
Price Range: $73 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centara Koh Chang Tropicana Resort 4*
Number of rooms: 157
Reservation Options:
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Also Known As:
Koh Chang Tropicana Resort And Spa
Koh Chang Tropicana Hotel Koh Chang
Hotel Style:
#7 Top resorts Hotel in Ko Chang
#8 Spa Hotel in Ko Chang
#8 Luxury Hotel in Ko Chang
#8 On the Beach Hotel in Ko Chang
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Questions & Answers

Here's what travellers have asked, with answers from Centara Koh Chang Tropicana Resort staff and other travellers.
33 questions
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Questions? Get answers from Centara Koh Chang Tropicana Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose cabana suite in second floor of the huts.”
 of 5 bubbles Kuba274707, 26 Jan 2017 | Read review
“Loved the location of the Ocean Front Cabana”
 of 5 bubbles monza30, 9 Jan 2017 | Read review
“The bungalows are very nice!”
 of 5 bubbles 672gilld, 3 Jan 2017 | Read review
“Choice of Cabanas or Rooms in two storey block.”
 of 5 bubbles TrevorHK, 15 Nov 2016 | Read review
“Try to Upgrade to the Cabanas for more privacy”
 of 5 bubbles PopsBKK, 24 Oct 2016 | Read review
5 of 5