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Centara Koh Chang Tropicana Resort

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26/3 Moo 4 Klong Prao Beach, Ko Chang 23170 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1530)
Pool & Beach (410)
Room & Suite (397)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Centara Koh Chang Tropicana Resort
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 87 hotels in Ko Chang
Location
Cleanliness
Service
Value
Travellers' Choice
Found on Klong Prao Beach - Koh Chang's west coast, Centara Koh Chang Tropicana Resort is framed by lofty green palm trees and the deep blue waters of the seascape. The natural surroundings of the resort and its rustic-styled cabanas ooze tranquillity yet you will enjoy a wealth of facilities and activities including an oceanfront swimming pool, a swimming pool with children’s pool and waterslide tucked into the gardens, a spa, a fitness centre, beach sports, kayaking, and water sports. Snorkelling and diving are available on request. Families and younger guests are well taken care of, with two aged specific kids’ clubs, a games area with table tennis, and family-friendly rooms and cabanas with ample living space (37-67 sqm.). The cabanas use natural materials and thatched roofs to blend seamlessly with the surroundings. Free Wi-Fi is available throughout the resort. The resort is easily reached from the pier via the island's ring road (approximately 30 minutes).
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Kids club
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Romantic
Languages Spoken
Thai
1,247Reviews79Q+A69Room tips
Traveller rating
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  • 136
  • 42
  • 21
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Popular mentions
Phatcharee c wrote a review 10 Feb.
1 contribution
During our stay in the middle of an covid 19 outbreak januari 2021. We where fortuned to be taking care by the excellent staff of the hotel and the availabilty of the facillities. Especially the restaurant staff and trainees where doing an excellent job and where very responsive. The food was very well prepared and served with a smile. It is a blessing that hotels like this under the current situation, still try to keep a high standard. How well life can be, when people try !!
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Date of stay: January 2021
Cleanliness
Service
Sleep Quality
Room Tip: Better now calm en relaxing environment,
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Response from Pius Luechinger, General Manager at Centara Koh Chang Tropicana Resort
Responded 1 week ago
Dear phatchareec2021 Many thanks for having chosen our resort for your recent stay while on Koh Chang. We are very pleased to know that you have enjoyed your stay with us and that you have found our staff and our facilities excellent. Hopefully we will have the pleasure of welcoming you back again to the Centara Koh Chang Tropicana in the near future. Best regards Pius M. Luechinger General Manager
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Per Walter wrote a review Jan. 2021
Pattaya, Thailand17 contributions17 helpful votes
We staid in a Cabana room. The room was ok and the beds were comfortable. The bathroom was outdated with terrible tiling workmanship. The entrance to the bathroom was a 1/2 step down and again 1/2 step down to the toilet area and to the shower area. This could be dangerous for an unaware person or entering during nighttime. The sewage system was suffering from some sort of malfunction and 2 time staff from the hotel had to fix something outside the room. After the room was made up in the morning, all towels were gone and we were told to wait for delivery from the laundry. The terrace was nice but without a fan it was unusable in the evening. The gym was above expectation with plenty of modern equipment. The beach is not the best in Koh Chang with a sea bottom mixture of sand and pieces of stones. So you had to be careful where to step. There is a warning sign on the beach about this. At the restaurants we ordered dinner. One order was delivered promptly but the other order was not served until after 45 min. when we were about to cancel. It looked like the staff was busy with arrangement for the evening buffet . The cocktails we ordered never came so we gave up on this. Breakfast was adequate but not impressive. The layout of the breakfast buffet was such that guests were staying on top of each other to reach for food. Altogether we were disappointed and left one day earlier than planned.
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Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Pius Luechinger, General Manager at Centara Koh Chang Tropicana Resort
Responded 4 weeks ago
Dear PerWalter Many thanks for having chosen our resort for your recent stay while on Koh Chang and for your constructive feedback. We can not change anything on the bathroom layout. We apologize for the shortfall of service you experienced. As you know, we, like all other hotels, have to adjust the operations during this difficult time due to Covit and have to work with a reduced number of staff. But we can assure you that all our staff try very hard to make sure we can provide the best possible service during this challenging time. We thank you very much for your kind understanding. Best regards Pius M. Luechinger General Manager
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Sawsan E wrote a review Jan. 2021
Dhaka8 contributions2 helpful votes
We enjoyed our stay mainly due to the location and the beautiful beach. But the food at the restaurant was not good and housekeeping were not efficient. Bathrooms are average and not modern. The resort is visually quite nice and pleasant. Spa is excellent!
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Pius Luechinger, General Manager at Centara Koh Chang Tropicana Resort
Responded 5 Jan. 2021
Dear Sawsan E We are very happy to know that you have enjoyed your stay with us because of the our good location and the beautiful beach. Kindly note that due to Covit19, we have to work at this moment with a reduced number of staff which may make our housekeeping staff less efficient, but we can confirm you that all our staff work very hard to make sure to provide the best experience to our guest during this very difficult time. Many thanks for your kind understanding. Best regards Pius M. Luechinger General Manager
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Viorel I wrote a review Jan. 2021
New York, New York, United States9 contributions
The bungalows are in a very beautiful garden, that give a sense of calm and peace. The staff are very kind, polite and professional. They have a genuine interest to help and make the customers feel welcomed. The bungalow is pleasent, comfortable, and enticing for relaxation and well-being. The breakfast included was good , and care was shown for the safety and hygiene of guests and staff. We have spent a relaxing 4 days and nights in the resort.
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Date of stay: December 2020Trip type: Travelled with family
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Response from Pius Luechinger, General Manager at Centara Koh Chang Tropicana Resort
Responded 5 Jan. 2021
Dear Virorell We are very happy to know that you had a very pleasant stay at the Centara Koh Chang Tropicana. We especially appreciate your nice comments regarding the friendliness, kind and polite attitude of our staff. We all try very hard to provide the best service possible to our guest during this very difficult time of the year. Thank you. Hopefully we will have the pleasure of welcoming you back again to the Centara Koh Chang Tropicana in the near future. Best regards Pius M. Luechinger General Manager
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nok17966 wrote a review Jan. 2021
1 contribution
The Hotel is a little tired. Some of the communal areas are not available. Nice Bungalows but lacked of sufficient lighting. The staff are well trained in their duties. Breakfast is standard. The beach is quiet, clean and suitable for relaxing
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Review collected in partnership with Centara Hotels & Resorts
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Helpful
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Response from Pius Luechinger, General Manager at Centara Koh Chang Tropicana Resort
Responded 5 Jan. 2021
Dear nok17966 We are happy to know that you have enjoyed your stay with us. Due to Covit19, we had to adapt our operation and have temporally closed our Lobby Bar and the Splash Pool Bar. All other communal areas are all in normal operations. We hope that this difficult time will be over soon and that we can operate normally again. Hopefully we will have the pleasure of welcoming you back again in the near future. Best regards Pius M. Luechinger General Manager
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Previous
PRICE RANGE
USD 55 - USD 135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
koh chang tropicana hotel koh chang, koh chang tropicana resort and spa
FORMERLY KNOWN AS
Koh Chang Tropicana Resort & Spa
LOCATION
ThailandTrat ProvinceKo Chang
NUMBER OF ROOMS
157
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Frequently Asked Questions about Centara Koh Chang Tropicana Resort
Which popular attractions are close to Centara Koh Chang Tropicana Resort?
Nearby attractions include Berlin Bar (1.1 km), Koh Chang Thai Navy Shrine (0.7 km), and Susy Bar (0.8 km).
What are some of the property amenities at Centara Koh Chang Tropicana Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Centara Koh Chang Tropicana Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Centara Koh Chang Tropicana Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Centara Koh Chang Tropicana Resort?
Yes, free parking is available to guests.
What are some restaurants close to Centara Koh Chang Tropicana Resort?
Conveniently located restaurants include Chantara Restaurant, Saaitara Restaurant, and El Greco Greek Restaurant Cocktail bar Resort.
Are there opportunities to exercise at Centara Koh Chang Tropicana Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Centara Koh Chang Tropicana Resort have an airport shuttle?
Yes, Centara Koh Chang Tropicana Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Centara Koh Chang Tropicana Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Centara Koh Chang Tropicana Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Centara Koh Chang Tropicana Resort have any great views?
Yes, guests often enjoy the ocean view available here.