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Holiday Inn Express

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71 Reviews from our TripAdvisor Community

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Showing 71: English reviews
South Hill
Reviewed 22 May 2016 via mobile

My husband and I traveled to Richmond for a number of appointments and we decided to try this Holiday Inn Express--we were not disappointed! My husband wasn't feeling well, so we asked if we could check in early. Jen, who was working the front desk, was patient and compassionate and got us into a room immediately. Our room was clean,comfortable...

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Helpful?
Thank Janice F
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

Thank you for a wonderful 5-star review of your recent stay at our Holiday Inn Express Midlothian. I think you covered every compliment possible, from a compassionate early check-in to clean and comfortable rooms, reasonable price, friendly staff, and delicious breakfast in a clean and spacious room. Our utmost thanks for your business and really looking forward to seeing you...

Reviewed 21 May 2016 via mobile

Candice was extremely helpful upon entering. Our on-line try did not go so well, but she more than made up for it. Got room on 3rd floor with king bed and 2 bathrooms. Breakfast was a nice bonus. Bed and pillows very comfortable. We were just looking for somewhere to sleep. Awoke refreshed and glad we stayed. Candice extremely personable.

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Helpful?
Thank Denny S
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

Thank you for such a beautiful review of your recent stay at our Holiday Inn Express Midlothian. We’ll be sure to recognize Candice for being so personable and helpful. We’re glad you found the room to your liking, the bed and pillow comfortable, and the complimentary breakfast a nice bonus. Your business is most appreciated and we look forward to...

Richmond, Virginia
Reviewed 18 May 2016

There was a door in my room between the room next to me and the noise floating through was loud and clear. Everything said, every cough, every movement, the unzipping of bags, the tossing of waste into the trash and, of course, the sound of the television was heard.

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Helpful?
Thank Emmapowe
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

I’m sorry you stay was disappointing because of the noise from the next room. We do our best to ensure that every guest is quietly considerate of other guests and generally we will move a guest under these circumstances if we’re aware of the problem. I apologize again and promise you a quieter room for your next stay here. As...

Scotch Plains, New Jersey
Reviewed 30 April 2016

Did not have high expectations, but the hotel was extremely comfortable, great rooms, bigger than most hotels in terms of the space available. Hotel was sold out due to events in the area, but you could not hear hallway noise in your room. Staff was very helpful and nice. Free breakfast is what you would expect. The area to eat...

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Helpful?
Thank NLLTraveler
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

At Holiday Inn Express Richmond - Midlothian Turnpike, it is our goal that each of our guests enjoy a great stay where everything exceeds their expectations and your kind words are the seal of approval on our efforts. On behalf of our entire Team, thank you for being our guest and thank you for your wonderful compliments on our clean,...

Pleasantville, New York
Reviewed 28 April 2016

This is one of the nicest Holiday Inn Express hotel I have every stayed in. The hotel looks like it was recently refurbished. Breakfast was included with the rate. There is plenty of on site parking. The hotel is located adjacent to a Bob's Evens Restaurant and many strip malls. The room was very large with 2 King size beds....

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Helpful?
Thank DANIEL M
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

"This is one of the nicest Holiday Inn Express hotel I have every stayed in" - on behalf of our entire team, thank you for this wonderful compliment. We are delighted to hear that you enjoyed our updated hotel and guest rooms, convenient location, great value and spotless rooms. It is also a pleasure to hear that you enjoyed the...

Bluffton, South Carolina, United States
Reviewed 21 April 2016

They were so accommodating. The first room was too far from the elevator for my older dog so they changed it. Knew the reason for my trip and asked about updates in progress. Breakfast was fine and once again, so clean and so pleasant

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Helpful?
Thank Lenora S
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

At Holiday Inn Express Richmond - Midlothian Turnpike, we strive to treat each of our guests just as we would treat a guest in own home and your kind words are the seal of approval on our efforts. We look forward to welcoming you back again in the future and hope to always exceed your expectations.

Claremont, New Hampshire
Reviewed 15 April 2016

It was great to stay in a hotel with good wifi. The bed was very comfortable. The room was clean. The breakfast was standard fare. Staff were exceptionally friendly. If I am in the area, I'd stay here again.

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Thank dnumme
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

Thank you for being our guest and thank you for your kind, 5-bubble review of your experience here on TripAdvisor. We are delighted to know that you were comfortable during your stay and found our hotel to be clean and our staff to be friendly. It is always a pleasure to hear that a guest plans to stay with us...

Reviewed 14 March 2016 via mobile

Have stayed there 4 times. They are wonderful, the rooms are spotless, excellent breakfast and very reasonable price. We love it and would highly recommend it Cheryl McGovern Also, first rate service. Wouldn't consider staying anyplace else Midlothian is beautiful!

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Helpful?
Thank Richard M
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

We are honored to know that we have won your loyalty for your hotel needs when you come to Midlothian to visit your grandchildren. It is always a pleasure to have you as our guests and we truly appreciate your comments on our spotless rooms, excellent breakfast and great value. Thank you for your lovely review and your recommendation to...

Reviewed 7 March 2016 via mobile

Stayed here for one night for a soccer tournament. Friendly staff, spacious and clean rooms with a good complimentary breakfast to top if off. Would definitely stay here again. One side note, skip the Bob Evans restaurant next door, poor service among many other things.

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Thank Eramo
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

Thank you for being our guests during the soccer tournament and thank you for sharing your experience with fellow travelers. We are delighted to know that you were comfortable and enjoyed your stay. We hope to have the pleasure of welcoming you back again soon and we hope to always exceed your expectations.

Philadelphia, Pennsylvania
Reviewed 26 February 2016

We visited this town for the first time and had zero clue where to stay. Of course I used Trip Advisor to find reviews and the hotel. Was 100% happy with the hotel, very quiet, clean and seemed rather new. The staff was just great and there was a continental breakfast in the AM which was very good. The room...

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Helpful?
Thank lovetosnorkel1
Sarah H, Guest Relations Manager at Holiday Inn Express, responded to this review

It is a pleasure to know that your stay met your expectations which were based on our many positive online reviews! Our goal at Holiday Inn Express Richmond- Midlothian Turnpike is that each of our guests enjoys a great stay where everything exceeds their expectations and your kind comments are the seal of approval on our efforts. We truly appreciate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hotel offers free wireless high-speed Internet access, free weekday newspaper, free deluxe continental breakfast, spacious updated exercise room, seasonal outdoor courtyard pool, business center. Business travelers will appreciate voice mail, work desks, access to fax and copy services. Newly renovated guest rooms feature coffee makers, microwaves, refrigerators, irons with boards, hair dryers. Some rooms with two king beds; two room suites available. Bob Evans restaurant next door. Restaurants, cocktail lounges, theater, specialty shops nearby. ... more   less 

Additional Information about Holiday Inn Express

Address: 8710 Midlothian Turnpike, Midlothian, VA 23235 (Formerly Comfort Inn Midlothian)
Region: United States > Virginia > Midlothian
Price Range: $131 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Comfort Inn Midlothian Hotel Richmond
Comfort Inn Richmond
Richmond Comfort Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the front desk offers a great selection of drinks and snacks to buy to replenish your fridge”
 of 5 bubbles P9530MLjessicap, 30 Aug 2016 | Read review
“Good hotel”
 of 5 bubbles 529esmeraldar, 5 Jul 2016 | Read review
“Be sure to check out your room as soon as you check in and have your issues addressed or get reassigned to another room”
 of 5 bubbles ClassyJetsetter, 9 Jun 2015 | Read review
“Hotel is set back from the road, so even the rooms facing the road are not too noisy.”
 of 5 bubbles W2100VKjeffs, 9 Jun 2015 | Read review
“3rd floor was very nice”
 of 5 bubbles Barry_Asalone, 25 Apr 2015 | Read review
5 of 5