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Hilton Garden Inn Lynchburg

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Hilton Garden Inn Lynchburg
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598 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Lynchburg
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Showing 597: English reviews
Raleigh
Reviewed 19 September 2016

NO remote and NO response to fix the issue regarding the TV. Poor drainage on shower standing in water. NO follow up or compensation from staff or management. Rather indifferent about the issue. I frequently stay at Hilton properties and this is NOT what I expect from the facilities and staff at one of their properties.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kuenzimj
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear kuenzimj, I appreciate you taking the time to share your experience with us through your survey and certainly apologize for our short comings during your stay. We strive for excellence and it clearly appears we not only did not exceed your expectations, but we did not even meet them. The next time you visit the area, please feel free...

Lynchburg, United States
Reviewed 19 September 2016

An easy, comfortable place to stay. Rooms are clean and quiet - the staff is helpful. The roomwas absolutely a good value - I only wish it was closer to downtown Lynchburg. Ireally don't have more to say. 200 characters? Really?

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dana J
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Dana, thank you for taking time to write a short and sweet review on Tripadvisor about our Hilton Garden Inn. I am glad you found our rooms to be clean and quiet and the staff to be helpful. We look forward to welcoming you back the next time you are in Lynchburg.

Winston Salem, North Carolina
Reviewed 18 September 2016

I stayed for business and the hotel has everything you need and is in a great location close to everything. The staff is so friendly and treat you like family. The hotel rooms are very clean as well. I would stay again!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 565marcij
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear 565marcij, I am so glad we could be your ALL hotel, our Hilton Garden Inn. You said it, there is plenty of places to shop and eat within a one mile radius. We love to know that those who enter as guests, leave as friends. We will see you the next time you are in the Lynchburg area.

Tennessee
Reviewed 16 September 2016 via mobile

It's a Hilton Garden Inn, but honestly not the best one I've visited. The air conditioning unit woke me up every time it kicked on, and it didn't maintain temperature very well. Breakfast was good though.

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1Thank AWT416
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Adam T, I really appreciate you taking the time to share your experience with others by posting your review on Tripadvisor. I do apologize for the noisy AC unit, but we have replaced several in the last few weeks that were not up to 100%. I am glad you enjoyed breakfast and hope that you will return to our...

Statesville, NC
Reviewed 14 September 2016 via mobile

We stayed here for a Liberty football game. The staff was very friendly even though they were stressed somewhat because the visiting football team stayed late and caused many rooms to not be ready until after 6pm. The lobby area was nice, the room was exceptionally clean and nicely decorated. We walked to the stadium in about 20 minutes. Overall,...

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Helpful?
Thank tkbocl
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear tkbocl, thank you for choosing our Hilton Garden Inn for your recent trip to Lynchburg. I really appreciate the time you took to write a review on Tripadvisor, but especially your kind words. I know my staff was stressed as they were working very hard to get the rooms cleaned so you and our many other guests did not...

Wilmington, North Carolina
Reviewed 12 September 2016

Went for a week enjoy it thoroughly. The value is is worth the money and the service is excellent. Each person you meet is friendly and helpful. The rooms are clean and that saying alot because I'm very picky. Actually I only stay at HGIs because of there standard of cleanliness.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Daniela F
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Daniela F, I am so glad you chose our Hilton Garden Inn while visiting the Lynchburg area. I will be sure to share your comments with my entire staff as they love to hear what our guests say about their stay. I am very fortunate to have the staff I do, as they truly love the hospitality business and...

Centreville, Virginia
Reviewed 7 September 2016

A very nice property and highly recommend it for a stay in Lynchburg. I had checked in on-line so a quick couple of minutes at the desk to get keys and onto the room. The front desk clerk was very courteous and offered us 2 bottles of water. The room was clean (passed my black light test). We were on...

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Helpful?
Thank oda5261
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear oda5261, Thank you for taking time out of your busy schedule to post your Tripadvisor review. I am so glad you found our hotel, Hilton Garden Inn, to be an enjoyable one with numerous, accessible outlets, clean room, courteous customer service, and a good breakfast. We look forward to your return visit in the near future.

Bridgeport
Reviewed 5 September 2016 via mobile

I've stayed at this hotel a minimum of 70 nights over the past 14 years and can honestly say 95% of those stays were fantastic...this visit was very different. Stayed over Labor Day weekend while visiting family in the area. The place was packed which is a great thing! The issue was with the front desk staff and maintenance guy....

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Helpful?
Thank Daniel W
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Thank you for your continued loyalty to the Hilton Garden Inn whenever you visit beautiful Lynchburg, VA. I appreciate you taking the time to share your experience with us through your survey and apologize we fell short of your expectations. We strive for excellence and it appears that we fell short during your stay. I sincerely apologize that you encountered...

Hampton, United States
Reviewed 30 August 2016

The Desk staff and Manager were especially helpful with a future event to be held at this hotel as well as accommodating us with a reasonable price for this stay. It allowed us to cancel a reservation with a Holiday Inn brand that we made earlier. I think the desk person was Melena. She was very personable and cared about...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michael M
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Michael M I want to first thank you for your time to post your review on Tripadvisor, but more important, your loyalty to our Hilton Garden Inn, Lynchburg. Your kind words will go a long way with my staff so I will be sure to share your comments with them. We look forward to welcoming you to our hotel...

Fort Worth, Texas
Reviewed 28 August 2016

Have stayed at this hotel several times. Always a great stay. Their staff is super helpful. The rooms are spacious and always clean. It's a quiet hotel with great internet service. They have a great breakfast as well.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mike R
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Thank you for your glowing review! Our team is dedicated to providing our guests an experience to remember, with a perfectly cleaned room, top notch service, and a hearty breakfast;rather than just a place to stay, and I am thrilled that we were able to provide that for you. Thank you again for your kind feedback and for your business.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Less than one mile from the Lynchburg Regional Airport and adjacent to Liberty University, the Hilton Garden Inn Lynchburg hotel is the perfect place to stay while visiting VA. Enjoy a sound night’s sleep in a Garden Sleep System bed, a cooked-to-order meal from the Great American Grill, free wi-fi and more. Take a quick dip in the pool or stick to your exercise regime at the fitness center. Need a snack? Forget a bath product? Visit the onsite 24-hour Pavilion Pantry to grab what you need. ... more   less 

Additional Information about Hilton Garden Inn Lynchburg

Address: 4025 Wards Rd, Lynchburg, VA 24502-2943
Region: United States > Virginia > Lynchburg
Price Range: $169 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lynchburg 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hilton Garden Inn Lynchburg Hotel Lynchburg
Hotel Style:
#4 Family Hotel in Lynchburg
#4 Business Hotel in Lynchburg
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Lynchburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 5th floor and had no issues.”
567mikec, 20 Apr 2017 | Read review
“Pick a floor with NO CONSTRUCTION or your children will be frightened.”
matino, 15 Apr 2017 | Read review
“4th floor Great view”
tlf1001, 21 Feb 2017 | Read review
“Get a room on the front. Rooms on the front (and on higher floors) have a better view.”
Allen_M_54, 28 Nov 2016 | Read review
“rooms facing to the rear may have more natural setting-- front views are mainly of parking lot and stores near liberty”
Kylew215, 22 Sep 2016 | Read review
5 of 5