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Hilton Garden Inn Lynchburg

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Hilton Garden Inn Lynchburg
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570 Reviews from our TripAdvisor Community

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Showing 569: English reviews
Pennsylvania
Reviewed yesterday NEWvia mobile

The staff was excellent from time of check in to and including breakfast. Very helpful. We had 2 rooms booked. Issue was the beds. Even with adjusting the settings the beds were lumpy and very uncomfortable. Not up to Hilton standards. I stay in Hilton properties approx 100 nights a year and this one was great service except the beds.

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Helpful?
Thank Jacksm3
North Carolina
Reviewed 4 days ago NEWvia mobile

Recently stayed here and had a great experience. Excellent grounds, professional and polite staff. The room was good and standard with a great shower. Excellent breakfast bar and worth the extra $5 charge to add breakfast to your room rate. Location is on the main strip in Lynchburg across the street from all types of restaurants and shopping. Within minutes...

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Helpful?
Thank Simplyone_25
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Simplyone_25, thank you for choosing our Hilton Garden Inn while visiting the Lynchburg area. It was our pleasure to have you and make sure your visit was an experience and not just another hotel stay. I am so glad you enjoyed our made to order, all you can eat breakfast for the additional $5.00 through our Bed and Breakfast...

Atlanta, Georgia
Reviewed 1 week ago

The staff at this hotel made up for any deficits (if there were any). They were so helpful and accommodating, especially given the circumstances of the bad weather. I recall Becky in particular being exceptionally friendly and helpful. Well done!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tessa S
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Tessa S, we love taking care of our guests at the Hilton Garden Inn, Lynchburg. I am so glad you were with us during the storm and were able to see the team in action. Becky is such a wonderful addition to our team and does such a great job at the hotel, I am very lucky that she...

Lexington, South Carolina
Reviewed 1 week ago

I enjoyed my stay. The restaurant is excellent. I had problems with my key and had to go back to the desk many times but other than that I have no complaints. The location to Liberty is excellent and I'd stay there again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank windyh2017
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear windyh2017, I am so glad you enjoyed your stay at our Hilton Garden Inn and found our restaurant to be of excellent service. I do apologize you had such a frustrating time with your key, sometimes a cell phone's location to the key can cancel out the programming. We certainly look forward to your return visit!

Nashville, North Carolina
Reviewed 1 week ago via mobile

I love Hilton garden inns. That being said our initial greeting was less than friendly. The lady was abrupt and not warm at all. Could be the black eye she spotted. Sorry for lack of compassion but it's a review. Breakfast was good. Omelette dry but that's not unusual. Ladies hosting at breakfast were so nice they saved it. A...

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Helpful?
Thank Tim S
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Tim S, I want to apologize for your initial welcome to our Hilton Garden Inn, Lynchburg. I understand that first impressions are so imperative that it sets the stage for the entire visit. I am glad that the ladies hosting breakfast were able to save your visit and make it a good one. Please know that I will address...

Haughton, Louisiana
Reviewed 1 week ago

Hotel was clean, staff friendly, breakfast was pretty good (a bit pricy for what it was). But ultimately did not honor benefits as claimed in their app. The front desk guy gave me incorrect information and the manager, Sue, did not return my phone call. The final decision was made by corporate personnel that hid behind company policies and "fine...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank roberthI8244YP
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear roberthI8244YP, I do apologize if there was confusion in the reservation and its benefit. I understand you reached out to Hilton corporate and they explained to you how the promotion worked and the stipulations. I am sorry we were unable to speak with each other as I left you a voice mail on your phone before I headed out...

Salt Lake City, Utah, United States
Reviewed 1 week ago via mobile

I stayed here for 2 weeks for my masters degree at LU. The courtesy shuttle did not run before 0800 so I couldn't use it even though I asked specifically about it several times prior to booking. Breakfast staff was accommodating as I had to grab and go every morning, and they ended up being the most competent staff in...

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Helpful?
Thank Craigers23
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Craigers23, thank you for choosing our Hilton Garden Inn during your stay in Lynchburg. I appreciate you taking the time to share your comments through the survey and do apologize we fell short of your expectations. I hope you would consider giving us another opportunity to have you as our guest the next time you visit Lynchburg. Please feel...

Lynchburg, United States
Reviewed 1 week ago

Checked in on Tuesday, the staff was so attentive I don't even know where to start. From check in to departure, my experiences at this Hilton Garden Inn were phenomenal. Everyone was friendly and accommodating. the real issues were over the weekend with the pending snow storms arrival. They did not make us check out or would have held us...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Raymond Y
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Raymond Y, we understand that inclement weather can take its toll on all of us and I can honestly say not only did the staff make the best of the situation, but we had some awesome guests as well. Thank you for being part of a great weekend at the Hilton Garden Inn, Lynchburg.

Davidson, United States
Reviewed 2 weeks ago

All around a great experience. This is another one of those well run hotels with accommodating employees and well kept hotel overall. Well worth your money! Maid brought my cell phone to me at breakfast once we had already left the room and forgot my phone. Cant beat that kind of service.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank craigmL8638IU
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear craigmL8638IU, thank you for such a wonderful and heartfelt review. It was our pleasure to have you as one of our guests at the Hilton Garden Inn. We look forward to your continued loyalty while visiting the Lynchburg area in the future.

Gaffney, SC, United States
Reviewed 2 weeks ago

If your goal is just to stay cheap...go elsewhere. However, for those who want to go upscale, then the Hilton Garden Inn offers a great balance between the price charged and the benefits delivered. Thus, good value for money. However, look ahead. Don't travel to Lynchburg when there is a ball game or graduation going on. Lynchburg area hotels jack...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Benjamin P
126SueS126, General Manager at Hilton Garden Inn Lynchburg, responded to this review

Dear Benjamin P, thank you for choosing our Hilton Garden Inn while visiting the Lynchburg area. I really appreciate you taking the time to share not only your experience but also your opinion with us through Tripadvisor. My team always strives to deliver exceptional customer service along with delivering our benefits to each and every guest, I am so glad...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Less than one mile from the Lynchburg Regional Airport and adjacent to Liberty University, the Hilton Garden Inn Lynchburg hotel is the perfect place to stay while visiting VA. Enjoy a sound night’s sleep in a Garden Sleep System bed, a cooked-to-order meal from the Great American Grill, free wi-fi and more. Take a quick dip in the pool or stick to your exercise regime at the fitness center. Need a snack? Forget a bath product? Visit the onsite 24-hour Pavilion Pantry to grab what you need. ... more   less 

Additional Information about Hilton Garden Inn Lynchburg

Address: 4025 Wards Rd, Lynchburg, VA 24502-2943
Region: United States > Virginia > Lynchburg
Price Range: $158 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lynchburg 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hilton Garden Inn Lynchburg Hotel Lynchburg
Hotel Style:
#4 Business Hotel in Lynchburg
#4 Family Hotel in Lynchburg
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Lynchburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the front. Rooms on the front (and on higher floors) have a better view.”
 of 5 bubbles Allen_M_54, 28 Nov 2016 | Read review
“rooms facing to the rear may have more natural setting-- front views are mainly of parking lot and stores near liberty”
 of 5 bubbles Kylew215, 22 Sep 2016 | Read review
“I got best price on BJ's Wholesale Club Travel Section Online.”
 of 5 bubbles foundmytreasure, 7 Jun 2016 | Read review
“Rooms on front will be quieter due to train tracks directly behind hotel ;-(”
 of 5 bubbles brettlindanick, 2 Jun 2016 | Read review
“Top floor front of hotel”
 of 5 bubbles donnarae34, 19 Apr 2016 | Read review
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