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Quality Inn & Suites

192 reviews
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Traveller (12)
Room & Suite (27)
Pool & Beach (1)
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Overview
  • Excellent28%
  • Very good26%
  • Average22%
  • Poor11%
  • Terrible13%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2.5 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (192)Write a Review
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All reviewsa great mexican restaurantgreat featuresbooked a double queen roombreakfast area was cleanthe indoor heated poolgladly stay here againfront desk attendantlee highwayfood itemshot itemsfine placethe room was niceone night stayolder hotelworking ordervery pleased with our stayquick stop
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1 - 5 of 192 reviews
Reviewed 5 January 2018 via mobile

NEVER stay at this dump! We had two rooms. Both were infested with bugs!! They got into our luggage and clothes. Keys didn’t work. All lamps unplugged. Mold in bathroom. Have the photos to prove it. No TV remote. No towels. All manager (Rachael) could...More

Thank OpinionGuru
Reviewed 1 January 2018

At first glance, our room looked decent and had all the amenities we wanted, including a nice, large bathroom. Unfortunately, we had barely settled in when we discovered 3 large beetle-like creatures in our room, one right next to me on the mattress! We were...More

Thank mangermanger
Response from Quality I, Director of Sales at Quality Inn & SuitesResponded 2 January 2018

First of all, thank you so much for your constructive feedback. We truly appreciate it. second of all, we are sorry you encountered such issue regarding stink bugs. It has been a major issue for our area every year for the past few years now....More

Reviewed 18 October 2017

Although I have been a little disappointed in Quality Inns in recent years, this one in Lexington, Va., was quite good! It was comfortable, clean, and very pleasant---a great place to stay while traveling.

Thank pearlew2017
Response from Quality I, Manager at Quality Inn & SuitesResponded 19 October 2017

Thank you so very much! I'm so happy to hear you enjoyed your stay with us!! That is music to my ears! Safe travels and I hope you continue enjoying Quality Inns!

Reviewed 15 October 2017 via mobile

Very bad experience with front desk and rooms. We had 2 non smoking rooms but one of the room was full of smoking smell. On complaining, got an answer that previous people may have done smoking in that room and due to all full we...More

Thank ankit g
Response from Quality I, Manager at Quality Inn & SuitesResponded 17 October 2017

Thank you so much for your feedback. I am truly sorry you encountered the issues you described regarding the smell of smoke. You will be glad to hear that we are going to move all the smoking rooms to the top floor which will help...More

Reviewed 8 October 2017

Room was clean and furniture was in good shape. Beds very comfortable. Breakfast in the morning was also very good and there were good choices of food items. The check in process was very good and fast.

1  Thank Gary G
Response from Quality I, Director of Sales at Quality Inn & SuitesResponded 10 October 2017

Thank you so much for your very kind words and feedback :-) Have a great and wonderful week.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Refrigerator in room
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 69 - USD 114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Lexington
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
USD 69 - USD 114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Lexington
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (12)
Room & Suite (27)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"We were initially in room 106, the room we had to vacate because of stink bugs!"
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"This hotel is near some colleges/ universities, so perhaps expect to pay higher rates during graduation and..."
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"Far enough away from Interstate 64 so that it is quiet, yet close enough to start your travel day with ease."
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"Avoid the "Jacked up Prices during school events""
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