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BEST WESTERN Kilmarnock Inn

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97 Reviews from our TripAdvisor Community

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Showing 97: English reviews
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Chesterfield, Virginia
Reviewed 4 days ago NEW

New, Named changed finally, prefer to have staff that knows you as a repeat guest, makes traveling easier. Nice to have staff that knows what you want away from home to make your stay easier. Breakfast attendant is rude doesnt seem to like her job

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Helpful?
Thank carriecolley13
San Antonio, Texas
Reviewed 10 November 2016

No longer a Holiday Inn, the motel is in the midst of being updated and refurbished and will soon be a member of the Best Western family. The rooms are comfortable and as pleasant as any smaller motel in this category. That said, there are certainly things that need to be done, but it doesn't detract from the overall lodging...

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1Thank dysg
Los Angeles, California
Reviewed 29 August 2016

We stayed here during a Family Reunion and had a good experience. The hotel serves free continental breakfast which was ok but suggested to eat somewhere else. The property has a pool in the back which was clean also. Pros Service from the employees Clean Pool Area Cons Rooms need an upgrade Upgrade on the elevator

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Thank Diamond E
Reviewed 26 August 2016

The staff was o.k. work being done inside [ now called the Kilmarnock hotel and suites ]. Very busy in the hallways, moving building materials. They gave us ear plugs for the noise-TRUE. Men doing the work inside the hotel were nice to us . Breakfast bar was not as good as were were hoping for. Would not stay in...

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Helpful?
Thank Jerry M
souderton
Reviewed 20 June 2016 via mobile

Looking forward to seeing the renovated version of this hotel!! The hotel was clean and the staff was so nice. We were in town for a funeral so we had multiple rooms for families. They allowed us to use the breakfast room for the evenings so we could enjoy pizza dinners all together. Staff was so accommodating requests for extra...

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Helpful?
Thank kel m
Onancock, Virginia
Reviewed 25 April 2016

This is your typical, predictable Holiday Inn. Staff were friendly. Free buffet breakfast was fine. Front desk were pleasant. All sounds good. Thought the price too high for a Holiday Inn: I'm used to much lower. But then what other decent choices are there for the Kilmarnock? Our room was fine. The noise was NOT. Some men, one in particular,...

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Helpful?
Thank sister-cousins
IHGService, Guest Relations Manager at BEST WESTERN Kilmarnock Inn, responded to this review

Dear sister-cousins, Thank you for submitting your review. I appreciate your positive remarks about the friendly staff and nice breakfast. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, facilities and location of the hotel. It understand your frustrations over the excessive noise and...

Reviewed 7 January 2016

I stayed here years ago when they first opened. It was ok then. It is absolutely horrible now. I changed rooms twice because they were so dirty. I then got locked out in the stairwell when getting ice. Complained directly to HIE and was told that someone would call me. Never received that call. I also tried to place a...

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1Thank Marti M
GMHIE98, Manager at BEST WESTERN Kilmarnock Inn, responded to this review

I am so sorry to hear you were disappointed in your recent stay. I have not received a case from IHG Corporate regarding any recent issues but I'd really like the opportunity to talk to you about your experience. If you could contact me at the hotel at your earliest convenience I would really appreciate it. Again, I am sorry...

Raleigh, North Carolina
Reviewed 25 December 2015

Given the remoteness of Kilmarnock, this hotel is about the only option apart from a B&B or a 50's motel with a low Tripadvisor rating. The lack of competition probably accounts for the high nightly rates. The room seemed clean, the desk a bit small for business travelers, but the bed was comfortable and hotel reasonably quiet. Staff was helpful...

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Helpful?
Thank winsomelosesum
Woodstock GA
Reviewed 15 December 2015

Nice comfortable room, choice of 4 pillows on the bed, nice work area, refrigerator and microwave, good in-room coffee. Breakfast was pretty decent, Seemed to cost just a bit more than usual but there's not a great deal of competition in the area.

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Thank vtailbonanza
GMHIE98, Manager at BEST WESTERN Kilmarnock Inn, responded to this review

Thank you so much for taking the time to review our hotel. I am so happy to hear you enjoyed your stay! We hope to see you back soon!!

Reviewed 2 October 2015

If you have an opportunity to stay at any other hotel, no matter the cost, please do. During our stay there were several flying bugs in our room. When we addressed this issue with the front desk, they responded, "Oh the bugs are back," and provided us with ant spray. The rooms themselves are not the cleanest and have a...

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3Thank Sara M
GMHIE98, Manager at BEST WESTERN Kilmarnock Inn, responded to this review

Thank you for recent review and I apologize for the lack of interest you feel like you've experienced with your complaints. Unfortunately the management response you received was not from myself and I'm a little uncertain where it came from. Id really like the opportunity to discuss this issue with you further and to try to make it right. If...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Best Western® Kilmarnock Inn is located in the heart Kilmarnock, VA. This quaint community is located on Virginia's Northern Neck surrounded by the natural beauty of the Rappahannock River. Local favorites include golf, shopping, fresh seafood and of course the Best Western. The hotel offers 67 modern guest rooms with 40-inch flat screen TV's, a complimentary full hot breakfast each morning and free Wi-Fi. Guests will enjoy the convenience of an onsite fitness center, laundry facility and relaxing in the Great Room adjacent to our lobby. ... more   less 

Additional Information about BEST WESTERN Kilmarnock Inn

Address: 599 N Main St, Kilmarnock, VA 22482
Region: United States > Virginia > Kilmarnock
Price Range: $153 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Kilmarnock Inn 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express Kilmarnock Hotel Kilmarnock
Holiday Inn Kilmarnock
Kilmarnock Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Kilmarnock Inn staff and other travellers.
1 question
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West Palm Beach, Florida
over a year ago

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Questions? Get answers from BEST WESTERN Kilmarnock Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Well off the street so, it's generally pretty quiet”
dysg, 9 Nov 2016 | Read review
“Choose a higher floor.”
sister-cousins, 24 Apr 2016 | Read review
“Choose a room at another hotel.”
saramC8NV, 1 Oct 2015 | Read review
“Blue collar workers will dominate the rooms, so be mindful if you need to sleep in.”
dietz3girls, 19 Sep 2015 | Read review
“Stay somewhere else”
TEH3, 17 Aug 2015 | Read review
5 of 5