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Candlewood Suites Petersburg/Hopewell

CandlewoodSuitesUSD 145*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Candlewood Suites Petersburg\/Hopewell
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91 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Petersburg/Hopewell
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Showing 90: English reviews
Mechanicsburg, Pennsylvania
Reviewed 17 August 2016

We stayed here in May (2016) and had a good experience. Our room on that trip was on the third floor. The rooms are recently renovated and clean. This past weekend our experience was not so positive. We had a nice, large room - bedroom suite - on the first floor. Once again the room was up-to-date and clean. HOWEVER,...

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Helpful?
Thank D C
IHGService, Guest Relations Manager at Candlewood Suites Petersburg/Hopewell, responded to this review

Dear D C, Thank you for choosing to stay with us again, and for taking the time to write a candid review. It is very troubling to read that your most recent visit did not live up to your expectations. Please accept our sincerest apologies for the shortcomings, especially with the room quality and discomfort caused by the air freshener....

Ormond Beach, Florida
Reviewed 17 July 2016 via mobile

About third time staying in Candlewood Suits. Biggest complaint No Ice Machine. So when you get to your room you have to wait for the ice maker in the fridge to work. After a long day's drive you probably want to make a drink alcohol or soda. No Ice this Candlewood is a little dated. Front desk staff were great...

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Helpful?
Thank Pat9037
IHGService, Guest Relations Manager at Candlewood Suites Petersburg/Hopewell, responded to this review

Dear Pat9037, Thank you for posting a review of our property. We take our guest comments very seriously and always strive to provide a unique experience to all our guests. I am very appreciative that you felt our service at the Front Desk was excellent I apologize for any dismay you may have experienced due to the amenities such as...

Fayetteville, Arkansas
Reviewed 14 June 2016

This place... The best front desk employees EVER! Carina, Martie, Ernest, and Mark! You guys are terrific! The three housekeepers are awesome too! This place is so clean!!! Will come here every time I come to visit! They are all so nice and helpful! They all go above and beyond... that's for sure!

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Helpful?
Thank queeng80
Reviewed 23 February 2016 via mobile

My daughter and her boyfriend were headed to VA from SC; he is in the Army, and he had a day to prepare. They made the drive and got in kind of late so I made the reservation for them. They were SO kind and accommodating! I talked with Marty, and she was so sweet, helpful, sincere and delightful to...

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Helpful?
Thank Fuzzy A
Karen G, General Manager at Candlewood Suites Petersburg/Hopewell, responded to this review

Thank you for your kind review. We are very happy to know we could be of some help during their transition period. Our doors are always open to you and your family!!!

GOLDSBORO
Reviewed 18 February 2016 via mobile

I liked the people who ran the desk but the young military people who also were staying there were very disrespectful and the hotel had their hands full keeping them contained....thankfully we weren't working in that area very long so it wasn't so bad,the employees there deserve every penny they get plus some for the mess they were dealing with...

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Helpful?
1Thank jason h
Karen G, General Manager at Candlewood Suites Petersburg/Hopewell, responded to this review

Thank you for your kind review. We appreciate your business and welcome you back anytime!

Herndon, Virginia, United States
Reviewed 18 November 2015

I was very happy with the new look of the rooms. The front desk staff was very friendly. I especially like the direct TV tons of channels and easy to change the channels. The location was perfect for my business trip and Starbucks is right across the street.

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Helpful?
Thank Peter H
Karen G, General Manager at Candlewood Suites Petersburg/Hopewell, responded to this review

Thank you so kindly for your wonderful review. It was our pleasure serving you. We welcome you back anytime!

Austin, Texas
Reviewed 21 October 2015

We stayed here to access Richmond/Petersburg over a week of sight seeing and watching the Cycling World Championships. The time to Richmond was about 20 min. to get to downtown and the drive is pretty. No traffic problems. From Hopewell to Mt. Vernon or Monticello was about 2 hrs. The hotel is clean and secure, the computer room was nice...

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Helpful?
Thank Darrin E
Karen G, General Manager at Candlewood Suites Petersburg/Hopewell, responded to this review

Thank you so much for your wonderful review. We are so pleased to know that we could make your stay comfortable. Its great to hear we have done our jobs! We look forward to your return if you are ever in the area!

west virginia
Reviewed 12 October 2015

We have stayed here twice -- Once as we were transferring our soldier to Ft Lee from basic and then another on a weekend visit. Very clean hotel, staff is excellent. (no maid/housekeeping service on the weekends - no problem there, if you want fresh towels, just take them down to desk) I like that option b/c it gives you...

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Helpful?
Thank mom2miraclez
Karen G, General Manager at Candlewood Suites Petersburg/Hopewell, responded to this review

Thank you very much for your review. Our team will be excited to know that they made your stay a comfortable and satisfying one. We look forward to being of service to you again!

San Antonio, Texas
Reviewed 5 July 2015

Excellent ratings: accepted our 3 dogs; large soap bar & shampoo; large green-space areas for dogs; free laundry; helpful, knowledgeable, friendly staff (especially Marc & Earnest); great room design--dishwasher,stove, fridge and stylish; grocery & stores close. Close also to Petersburg National Battlefield, our destination. Close to Old Petersburg(civil war-era buildings, great restaurants).

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Helpful?
1Thank Jane C
Karen G, General Manager at Candlewood Suites Petersburg/Hopewell, responded to this review

Thank you so very much for your review. We do strive to please our guests. Ernest and Marc are very excited to know you mentioned them. They are definitely a wonderful asset to our team. We look forward to serving you again if you are ever in the area!

Brunswick, Georgia
Reviewed 30 June 2015

Great location for business at Ft Lee VA. It is convenient to the I-295 bypass around Richmond. Standard extended stay hotel which was filled with soldiers and families the night that we stayed. Felt very comfortable but the property needs updating in their rooms. The recliner in my room was torn and really needed replacing. The staff said it is...

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Helpful?
Thank svargasi
Karen G, General Manager at Candlewood Suites Petersburg/Hopewell, responded to this review

Thank you very much for your review. We appreciate your business. We are in the process of doing some updating to our suites and welcome you back anytime. Thank you again!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Come and experience our new Comforts of Home bedding collection. The Candlewood Suites Petersburg Hopewell Hotel offers weekly housekeeping service for stays of 7 or more nights. Fully equipped kitchens, 25' TV, VCR, AM/FM/CD/alarm Clock radio, iron/ ironing board, hairdryer, 2 telephone lines and free high speed Internet access. At the Candlewood Suites Petersburg Hopewell Hotel, we put the amenities where they really count: in your room. We are an all suite property, the perfect place for your next stay, and a great alternative to a corporate apartment. Each spacious suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over-sized executive desk and two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD player and VCR. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. Our setting is the perfect choice for business or leisure travelers, you can earn Priority Club reward points for each qualifying stay. ... more   less 

Additional Information about Candlewood Suites Petersburg/Hopewell

Address: 5113 Plaza Dr, Hopewell, VA 23860-7324
Region: United States > Virginia > Hopewell
Price Range: $172 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Petersburg/Hopewell 2.5*
Number of rooms: 60
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Also Known As:
Candlewood Suites Petersburg/Hopewell Hotel Hopewell
Candlewood Hopewell
Candlewood Suites Hopewell
Hopewell Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Petersburg/Hopewell staff and other travellers.
2 questions
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2 months ago
San Antonio, Texas

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Questions? Get answers from Candlewood Suites Petersburg/Hopewell staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were kind of quiet”
teenamaisonet, 1 Mar 2017 | Read review
“if you like a lot of sun in the room.... ask for a room in front. The rooms in back are shaded.”
queeng80, 14 Jun 2016 | Read review
“Top floor was very quiet”
357PeterH, 18 Nov 2015 | Read review
“Third floor used to be a smoking floor. They'll transfer you if you need to move due to smell. One room did, the other didn't.”
422darrine, 20 Oct 2015 | Read review
“all rooms are suites with the kitchens”
mom2miraclez, 12 Oct 2015 | Read review
5 of 5
CandlewoodSuites
USD 145* /night
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Prices are for 1 room, 2 adults
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