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Quality Inn at Fort Lee

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Quality Inn at Fort Lee
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64 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Kernersville NC
Reviewed 22 April 2013

I enjoyed my one night stay here. The evening desk clerk offered me a choice of rooms, and told me to call her if I needed anything else; I guess it was because I was by myself that trip. Equally pleasant woman in the morning, and helpful gentleman keeping the breakfast room stocked. The room was quite nice, clean, everything...

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Helpful?
1Thank ccanders
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

. Thank you for your kind words, it is our goal to ensure all guest have an enjoyable stay. I will be sure to let the ladies and gentleman now that they met their goal in guest experience by exceeding your expectations. Thank you again for taking time out of you day to give us a review . Wishing you...

Fort Lee, Virginia
Reviewed 10 March 2013

Nice stay clean room and excellent staff! This was the perfect location right off the hwy. I was surprised to see that they had kitchens in the rooms. Bonus! The price was within my budget and the breakfast was good, saved my money by dining in. Will be sure to stay there again. The staff made me feel welcomed from...

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Thank Reddict12
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you for your kind words, it is our goal to ensure all guest have an enjoyable stay. I am pleased to hear that we exceed your expectations. It will be our pleasure to have you stay with us again. Thank you again for taking time out of you day to give us a review . Wishing you safe future...

Hopewell, Virginia
Reviewed 7 March 2013

Never again..No smoking whirlpool room looked ok until i went to the bathroom the toliet seat was NASTY pee stains and other nasty stains. They gave me another room (smoking) this one looked ok but the phone didnt work, there was no remote for tv ( they found me one) and there were stains on the sheets

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Thank PJ828
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you for your feedback. I am sorry that you had an unsatisfactory experience at the Quality Inn. We did try to accommodate you by moving you to a different room. The type you requested “whirlpool room”, we only have two, smoking and nonsmoking. Therefore that was the only option. we did in fact replace your remote in that room....

Medway, Massachusetts
Reviewed 20 February 2013

We came into town for a long weekend to visit with our oldest son- a Marine in training at Fort Lee. We arrived quite early after driving all night and asked if we may check in early. From the moment we met Carol at the front desk, we were treated warmly and with kindness throughout our stay! The front lobby...

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Helpful?
Thank Nancy B
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you for giving your feedback. Carol is “STAR” it is very pleasing to hear that she treated you with great customer service. We are in the process of making a few changes that will be sure to add to our guest experience at the Quality Inn. I am glad that you were able to enjoy our hot and fresh...

Stratford, Connecticut, United States
Reviewed 14 January 2013

My adult son and I stayed 1 night on our way north (and home) from FL. Front desk service was excellent, with check in and check out - 2 great folks! Breakfast service was also excellent. The room, well, not the best and not the worst. It could have been cleaner (bathroom floor), and the beds firmer. One of the...

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Thank Judith R
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you so much for your kind words. Our goal here at the Quality Inn is to ensure that each guest Is treated as family. I am please to know that you were treated with great customer service during your stay at the Quality Inn . Again we thank you for being a part of our extended family. Best wishes...

Hopewell, Virginia
Reviewed 29 October 2012

The hotel needs an upgrade time now. There is only one thing that makes staying at this hotel worth it and that is Mr Brent English he provided the best customer service I have seen in a very long time, He is always smiling and very polite. He went out of his way to make his guest feel welcomed the...

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Thank Andy S
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you so much for your kind words. Our goal here at the Quality Inn is to ensure that each guest Is treated as family. I am please to know that you were treated with great customer service during your stay at the Quality Inn . Again we thank you for being a part of our extended family. Best wishes...

Denver, Colorado
Reviewed 29 October 2012

I was forced to stay at this motel due to the Militry Contract agreement with Fort Lee. Our entire military class stayed at this motel (30+ students). Upon first inspection I was not pleased with the room accomodations, motel grounds or laundry facilities. After a few days of staying there and having to request for cleaning services that were substandard...

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Thank Misha W
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you so much for your kind words. Our goal here at the Quality Inn is to ensure that each guest Is treated as family. I am please to know that you were treated with great customer service during your stay at the Quality Inn . Again we thank you for being a part of our extended family. Best wishes...

Hopewell, Virginia
Reviewed 29 October 2012

I just wanted to thank Brent English for the great customer service he provides. He was very helpful and always in a great mood. Everytime I went to the front desk to pick up my mail he was very curtious and he made sure I did not have to wait very long. I also felt very safe because he would...

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Thank Comeneisha L
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

At Quality Inn, we strive for guest comfort and satisfaction. I apologize that we missed the mark in this instance. Thank you for your feedback. Best wishes for future travels. - Nisha Simon, General Manager

Ft. Lee, VA
Reviewed 29 October 2012

I am writing this review because I was extremely impressed with the customer service that we recieved from Mr. Brent English. He was very polite, manarable and helpful. I greatly appreciate his customer service.

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Helpful?
Thank Kay S
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

Thank you so much for your kind words. Our goal here at the Quality Inn is to ensure that each guest Is treated as family. I am please to know that you were treated with great customer service during your stay at the Quality Inn . Again we thank you for being a part of our extended family. Best wishes...

Hopewell, Virginia
Reviewed 29 October 2012

I have really enjoyed my time at this hotel, not because of the low quality of the cleaning service, or the lack effort put into "complimentary" breakfast. Brent has made my stay away from home very comfortable. If I was not in school I would of never stayed in this hotel. On my own I would of pulled up, seen...

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Helpful?
Thank Timothy C
HopeQuality, General Manager at Quality Inn at Fort Lee, responded to this review

At Quality Inn, we strive for guest comfort and satisfaction. I apologize that we missed the mark in this instance. Thank you for your feedback. Best wishes for future travels. - Nisha Simon, General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn at Fort Lee

Address: 4911 Oaklawn Boulevard, Chester, VA, Hopewell, VA 23836
Region: United States > Virginia > Hopewell
Price Range: $80 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn at Fort Lee 2.5*
Number of rooms: 122
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Also Known As:
Quality Inn At Fort Lee Hotel Hopewell
Quality Inn Hopewell
Hopewell Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn at Fort Lee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the second floor. There was no elevator.”
 of 5 bubbles KathleenH293, 31 Aug 2016 | Read review
“poolside is quieter”
 of 5 bubbles 631JohnL, 4 Aug 2016 | Read review
“Rooms on upper floor are quieter and less A/C unit noise.”
 of 5 bubbles Pinkie234, 29 Jun 2016 | Read review
“Get backside room, if possible. Road noise very annoying late at night.”
 of 5 bubbles 1RonH, 24 Apr 2016 | Read review
“no elevator, no pets, kitchenette's available, fitness center with hot tub looked well maintained, all rooms exterior entry”
 of 5 bubbles bish0pr, 20 Oct 2015 | Read review
5 of 5