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Crowne Plaza Dulles Airport Hotel

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Traveller (106)
Room & Suite (65)
Dining (19)
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Overview
  • Excellent65%
  • Very good22%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(266 reviews)
“dulles airport”(112 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,086)
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Traveller rating
671
229
89
33
25
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671
229
89
33
25
Show reviews that mention
All reviewshoulihan's restaurantfront deskdulles airporttaco bellspecial thanksexcellent customer servicemovie theatershuttle servicean early flightone night stayconvenient locationbusiness travelerfitness centerindoor poolfree shuttlemaisdalia
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11 - 15 of 1,047 reviews
Reviewed 4 weeks ago

We used the Park and Fly option and parked our car for 10 days. The first 7 days were included in the rate and we purchased the last 3 days via Park N' Fly. Parking is in an indoor garage which helped since it snowed...More

1  Thank zepned44
Response from Sarah L, Manager at Crowne Plaza Dulles Airport HotelResponded 3 weeks ago

Dear zepned44; We created this package for travelers like you that were looking for an economical choice for leaving their car and didn't want to use the airport long term parking. We appreciate you choosing our Park & Fly package for your travel needs and...More

Reviewed 4 weeks ago via mobile

As an IHG Rewards Platinum-level customer, I have visited more than my share of hotels within the IHG network, including several Crowne Plazas throughout the US and twice in the UK. Each has its own unique feel, but regardless of location, there are certain high...More

Thank Danny S
Response from Sarah L, Manager at Crowne Plaza Dulles Airport HotelResponded 4 weeks ago

Dear Danny; Thank you for being our guest and a valued IHG Platinum Rewards Member, your business and feedback mean a great deal to us and we appreciate your details and candid comments. We are delighted to hear the customer service far exceeded your expectations...More

Reviewed 4 weeks ago via mobile

The room was large and clean - the bed very comfortable. I do find it frustrating that kettles for making tea were not available. Breakfast in the adjoining Houlihan restaurant costing $15 was ok but failed to cater for dietary requirements such as diabetes.More

Thank kernowtraveller77
Response from Sarah L, Manager at Crowne Plaza Dulles Airport HotelResponded 4 weeks ago

Dear kernowtraveller; Thank you for being our guests and sharing your feedback for what you did and did not enjoy about your stay. We appreciate the compliments for the cleanliness and comfortable bedding. Each room is equipped with a coffee maker to also make tea,...More

Reviewed 20 March 2018

Average room with no cable. Manager said he was trying to fix but no luck all night. Decent and cheap for one night for an early flight out the next morning. Hotel restaurant was decent but service was lacking.More

Thank nm810
Response from Sarah L, Manager at Crowne Plaza Dulles Airport HotelResponded 4 weeks ago

Dear mm810; Thank you for choosing our hotel as your place to stay while in town. We are sorry to hear that you did not have a better experience, the kind of positive stay that we strive to provide everyday for every guest. Our hotel...More

Reviewed 18 March 2018

Clean, comfy, homey, plenty of entertainment surrounding: Wendy's, Taco Bell, Kohl's, mall outlet accross the street, Giants grocery store, gas station, etc... restaurant downstairs is good, not great. Breakfast is luxurious. Sit-down buffet and real eggs.More

Thank Sara R
Response from Sarah L, Manager at Crowne Plaza Dulles Airport HotelResponded 21 March 2018

Dear Sara; Thank you for being our guests and taking the time to share your recent stay with us. We are pleased to hear the great customer service, comfortable, clean room, good breakfast and more exceeded your expectations leaving you with a pleasant stay. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 87 - USD 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Herndon
#4 Business Hotel in Herndon
#5 Romantic Hotel in Herndon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 87 - USD 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Herndon
#4 Business Hotel in Herndon
#5 Romantic Hotel in Herndon
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (106)
Room & Suite (65)
Dining (19)
Pool & Beach (1)
Business Centre & Event Rooms (13)
Family and Play Areas (1)
Questions & Answers
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ERat
20 June 2017|
AnswerShow all 3 answers
Response from Sarah L | Property representative |
Hi, thank you for reaching out to us, and thank you everyone for answering! I reached out to the hotel for you and found that the vans do have seat-belts and can fit a car seat. The hotel phone number is 703-471-6700 Option... More
0
Votes
Mary M
23 October 2016|
AnswerShow all 4 answers
Response from Sarah L | Property representative |
Hello, thank you everyone! I appreciate you taking the time to help with this answer, you all are correct, Curb 2H just outside of baggage claim. The hotel shuttle runs every 30 minutes. The pick area at the airport... More
1
Vote
Carol S
27 August 2016|
Answer
Response from Sarah L | Property representative |
Hi, Thank you for reaching out to us. These rooms are our Executive Level and are a bit more spacious than standard rooms. Offers access to the Club Lounge, more tech features such as a Bluetooth Mirror for playing your... More
0
Votes
Room Tips
"The rooms on the 6th and 7th Club Levels are great!"
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"If you stay in the tower on the back (west) side of the property, ask for a room on the west side. It has a..."
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"Choose the tower for hotel rooms, which are nicer."
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"King room at 6th floor was excellent"
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