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Crowne Plaza Dulles Airport Hotel

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Crowne Plaza Dulles Airport, located in Herndon Virginia, just 2 miles from Dulles Int’l Airport (IAD). We offer free 24-hr shuttle service to & from Dulles Airport. Onsite self-parking is complimentary with optional valet service for a fee charged daily ($10 day, $15 overnight). Avoid parking fees for your next trip and book our Park, Stay & Go package. Free Wi-Fi is available throughout the hotel as well as inside the more than 10,000 square feet of function space. All guest rooms feature flat screen TV and fridge. 24-hr fitness & business center on site. No pool on-site anymore. Houlihan's Restaurant & Bar offers happy hour, as well as breakfast, lunch & dinner. The Cafe featuring Starbucks located in the main lobby open from 6 am – 11 am, 7 days a week. Our convenient location is within walking distance to shopping & a multiplex movie theater. Enterprise Car Rental is conveniently located just off our lobby. Washington D.C. attractions are only 22 miles east.
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Property amenities
Business Centre with Internet Access
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Shuttle Bus Service
Bar/Lounge
Wheelchair Access
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Location
Full view
55Somewhat walkable
Grade: 55 out of 100
103Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
Reviews & more
1,131Reviews
207Photos
8Q+A
100Room tips
Traveller rating
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Very friendly staff, rooms were clean and comfortable. I try to stay here for all my visits to the area. Convenient to get to anywhere you are trying to get to. Drinks at the bar are a little severely overpriced, but it usually is at a hotel bar, which is unfortunate.
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Response from Sarah L, Manager at Crowne Plaza Dulles Airport Hotel
Responded 2 days ago
Dear Chuck; Thank you for being our guests and taking the time to share your recent stay with us. We are delighted to hear the friendly staff, comfortable accommodations and more keep you returning to the Crowne Plaza Dulles each time you are in town, that means a great deal to know we continue to exceed your expectations. We do our best to keep our pricing at the bar in line with area bars and inventory, we'll keep an eye on this and do what we can to correct it, thank you for letting us know. We look forward to welcoming you again next time your travels bring you to town. Thank you, Sarah L. E-Commerce Manager
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Waited outside airport at 2H from 23:05. After 30min and to my surprise, no van driver showed up. Called hotel and said that driver was there 12min ago and that he’ll be back in 20min. Waited another 30min and called again getting anxious because of how cold it was and still no s
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Response from Sarah L, Manager at Crowne Plaza Dulles Airport Hotel
Responded 1 week ago
Dear captainmike7; Thank you for being our guests and for sharing your experience with us. Please accept our apologies once again for the unusual delay in picking you up. Sometimes we miss our guests by a matter of moments as we are pulling away and we regret any inconvenience you had as a result of this. We appreciate your patience and kind words for Rami and the driver that was dispatched to assist and pick you up. We are glad their service turned your experience around and ensured a better stay. We'll be sure to share your feedback with them as well. We hope to welcome you again and continue to provide great service. Thank you, Sarah L. E-Commerce Manager
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This is my favorite hotel whenever I am flying in / out for business in Virginia.

Good hotel, nice rooms and good service that is my summary.

Stayed here recently for 2 nights. Had a very late check-in but service was good.

Stayed on the 7th floor. Club level but for some reas
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Response from Sarah L, Manager at Crowne Plaza Dulles Airport Hotel
Responded 2 weeks ago
Dear AvdV80; Thank you for being a valued, repeat guest of our hotel. We are delighted to hear that our location, spacious and comfortable rooms, great customer service, and more continue to exceed your expectations. It appears the Club Lounge may have been closed or not serviced only because of the holiday, this will be back soon. We truly appreciate the recommendation to others to give us a try and very pleased to hear that we will continue to be your go to hotel when flying into Virginia. We look forward to welcoming you back soon. Sincerely, Sarah L. E-Commerce Manager
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Used the hotel's parking before a long trip. Arrival was great with the employee Firas going out of his way to help me as I am disabled and use a walker. Thanks so much. When we got back from the trip this appeared to be a popular hotel as we had to wait for the nsecond shuttl
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Response from Sarah L, Manager at Crowne Plaza Dulles Airport Hotel
Responded 3 weeks ago
Dear Wander; We appreciate you using our Park and Travel package and for the opportunity to assist you during your visit. It was our pleasure to help and we are delighted to hear that you had a good experience parking with us and our service. We will be sure to thank Firas for a job well done. We are sorry for the unexpected delay upon arrival but thank you for your patience while we quickly returned for the remaining passengers. Thank you for the kind words for the hotel, we welcome the opportunity to have you stay overnight as part of the package, its a great value! We do hope to welcome you again next time your travels bring you to the area. Sincerely, Sarah L. E-Commerce Manager
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Moe has to be the best employee at this hotel. He usually works the night shift when I land coming from the West Coast. He is very friendly, remembers details exceptionally well and is generally a nice person to interact with. I hope he goes far with your org!
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Response from Sarah L, Manager at Crowne Plaza Dulles Airport Hotel
Responded 4 weeks ago
Dear chickencurry007; We would like to thank you for being our guests and for the compliments and kind words for Moe. We are pleased to hear that his pleasant greeting, remembering your previous stays and more always makes you feel welcomed. That is very important to us and it is our pleasure to welcome you again. We hope that you continue to chose our hotel as your place to stay while in town. Sincerely, Sarah L. E-Commerce Manager
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What type of vehicle is the airport shuttle? We are traveling with a 4 year old that needs her car seat or, at the very least, seat belts. Does the shuttle have seat belts?
Hi, thank you for reaching out to us, and thank you everyone for answering! I reached out to the hotel for you and found that the vans do have seat-belts and can fit a car seat. The hotel phone number is 703-471-6700 Option 3 for shuttle inquiries. Hope you have a great stay and please let us know if you need anything.
0 votes
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Where do I meet the bus at the airport ?
Hello, thank you everyone! I appreciate you taking the time to help with this answer, you all are correct, Curb 2H just outside of baggage claim. The hotel shuttle runs every 30 minutes. The pick area at the airport is in Curb 2H which is located it on the arrivals ground level out of door 6. If you are planning to arrive between midnight and 5:00 am please give us a call so we can make sure the first available staff member can come get you. Thank you!
1 vote
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What does "tower" mean in the room description?
Hi, Thank you for reaching out to us. These rooms are our Executive Level and are a bit more spacious than standard rooms. Offers access to the Club Lounge, more tech features such as a Bluetooth Mirror for playing your music (in the bathroom) some rooms have bathrobes, and more upgrades.
0 votes
How willing are they to allow early check-in? I an asking because I plan to arrive in the morning and would appreciate having a room as early as possible.
Good Morning, thank you for reaching out to us. It could be possible, but I cannot guarantee an early arrival as this is subject to occupancy the night before. What I can suggest is please contact us when you arrive at 1-703-471-6700. The front desk will be able to give you a firm idea and also inform you if there will be a fee associated with this. Enjoy your stay!
1 vote
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What hours does the airport shuttle run? Does it run on a schedule or do you have to call in?
Hello! Thank you for considering our hotel and we appreciate the question. Thank you Advising for the great answer to vtid question, you are spot on with the answer. We run the shuttle 24 hours a day, and if you arrive after 12 am midnight, please call us as we do not have set times at that hour and will be happy to dispatch someone right away. Thanks again.
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12
"Stay away from the road"
"Tower area rooms"
"Rooms on the higher floors are quieter"
"The hotel has shuttle buses going back and forth to the airport"
"Front desk are very helpful with this request."
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PRICE RANGE
USD 79 - USD 185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza herndoncrowne plaza hotel herndon
LOCATION
United StatesVirginiaFairfax CountyHerndon
NUMBER OF ROOMS
324
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