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Crowne Plaza Dulles Airport Hotel

Traveller (124)
Room & Suite (84)
Dining (13)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Crowne Plaza Dulles Airport, located in Herndon Virginia, just 2 miles from Dulles Int’l Airport (IAD). We offer free 24-hr shuttle service to & from Dulles Airport. Onsite self-parking is complimentary with optional valet service for a fee charged daily ($10 day, $15 overnight). Avoid parking fees for your next trip and book our Park & Travel package. Free Wi-Fi is available throughout the hotel as well as inside the more than 10,000 square feet of function space. All guest rooms feature flat screen TV and fridge. 24-hr fitness & business center on site. No pool on-site anymore. Houlihan's Restaurant & Bar offers happy hour, as well as breakfast, lunch & dinner. The Cafe featuring Starbucks located in the main lobby open from 6 am – 11 am, 7 days a week. Our convenient location is within walking distance to shopping & a multiplex movie theater. Enterprise Car Rental is conveniently located just off our lobby. Washington D.C. attractions are only 22 miles east.
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Property amenities
Free parking
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
49Restaurantswithin 1 km
2Attractionswithin 1 km
1,144Reviews
218Photos
8Q+A
100Room tips
Traveller rating
  • 726
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  • 98
  • 35
  • 26
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Popular mentions
The front desk staff were very friendly and helpful. Bed was very comfortable but the a/c a little noisy. WiFi was free and fast, and plenty of channels to choose from on the large tv. Situated conveniently close to Washington Dulles Airport, I would stay again.
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Response from Sarah301L, Manager at Crowne Plaza Dulles Airport Hotel
Responded 5 days ago
Dear Arinc424; Thank you for choosing our hotel for its convenient location to Dulles Airport. We are very pleased to hear the comfort of the guestroom and amenities, the excellent customer service and and more made our hotel the right choice for your travel needs. We appreciate the praise as we strive to provide all guests with a welcoming and restful stay. We are delighted to learn you will look to stay here again whenever your travels bring you back to the area. Sincerely, Sarah L. E-Commerce Manager
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I was invited to stay at this hotel, overnight to catch an international flight the next very early AM. The shuttle driver, Firas, was the one who picked me up fm the airport. Me&my friend were so exhausted &frustrated after hrs of waiting to get our misplaced luggage. This
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Response from Sarah301L, Manager at Crowne Plaza Dulles Airport Hotel
Responded 1 week ago
Dear Zalfa; On behalf of the staff and team at Crowne Plaza Dulles, welcome! and thank you for taking the time to share your recent experience. Providing our valued guests with great service, comfortable accommodations and timely shuttle service is something we strive to achieve every day and we appreciate the positive feedback you provided. It was our pleasure to assist you with a smile, a helpful hand and a warm greeting to start your stay off right. We will be sure to share your praise with Firas and Lina to encourage and motivate them as well as the team to keep up the great job. Thank you again Zalfa, we look forward to your next visit. Sincerely, Sarah L. E-Commerce Manager
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Firas from Crowne Plaza Hotel in Herdon found my lost suit case; and called me several times to track me down to let me know he found it and wanted to see about how to best get it to me. He drove several miles out of his way on Saturday evening after work and drove it to my
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Response from Sarah301L, Manager at Crowne Plaza Dulles Airport Hotel
Responded 1 week ago
Dear Ted y; Thank you so much for your review of our hotel and sharing with us that our team member that took such good care of you. I am pleased to hear that we were able to return your luggage to you and took the time to return it as well. It was our pleasure to assist you. Providing exceptional service is something Firas and all our staff takes great pride in, so we value your feedback. We'll be sure to share this with him and hope you will visit us again. Sincerely, Sarah L. E-Commerce Manager
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Room was comfortable but adequate. Everything you needed except complementary water however as a gold card member i was given access to the 7th floor lounge area which was nice and cosy which served a range of complementary hot and cold drinks and a limited supply of snacks and
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Response from Sarah301L, Manager at Crowne Plaza Dulles Airport Hotel
Responded 5 Feb. 2019
Dear willi68; We are delighted to welcome you to our hotel and thank you for sharing with us the location, guestroom and access to the Club Lounge made for an enjoyable experience. Sorry to hear the variety at the restaurant did not meet your expectations, I am not sure if you can substitute fries with some of the orders, but please do ask the server, we may have other options. In the end, we are pleased to know that you had a good stay and hope to welcome you back to the Crowne Plaza Dulles next time your business brings you to the area. Thank you, Sarah L. E-Commerce Manager
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Its a Crowne Plaza - not the Ritz Carlton; but I love this place because i made some great friends - almost the entire crew that works here is friendly and helpful if you make a little effort. But Dana and Freshta are the BEST - they go out of their way to make your stay
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Response from Sarah301L, Manager at Crowne Plaza Dulles Airport Hotel
Responded 5 Feb. 2019
Dear staycalm; We are pleased to hear that you enjoyed your stay, felt welcomed and received exceptional service from our team. Thank you for choosing our hotel as your place to stay and for taking the time to share your kind words and positive feedback. We look forward to welcoming you again whenever your travels bring you to Herndon. Sincerely, Sarah L. E-Commerce Manager
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12345617
Hi, thank you for reaching out to us, and thank you everyone for answering! I reached out to the hotel for you and found that the vans do have seat-belts and can fit a car seat. The hotel phone number is 703-471-6700 Option 3 for shuttle inquiries. Hope you have a great stay and please let us know if you need anything.
0 votes
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Where do I meet the bus at the airport ?
Hello, thank you everyone! I appreciate you taking the time to help with this answer, you all are correct, Curb 2H just outside of baggage claim. The hotel shuttle runs every 30 minutes. The pick area at the airport is in Curb 2H which is located it on the arrivals ground level out of door 6. If you are planning to arrive between midnight and 5:00 am please give us a call so we can make sure the first available staff member can come get you. Thank you!
1 vote
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Hi, Thank you for reaching out to us. These rooms are our Executive Level and are a bit more spacious than standard rooms. Offers access to the Club Lounge, more tech features such as a Bluetooth Mirror for playing your music (in the bathroom) some rooms have bathrobes, and more upgrades.
0 votes
Good Morning, thank you for reaching out to us. It could be possible, but I cannot guarantee an early arrival as this is subject to occupancy the night before. What I can suggest is please contact us when you arrive at 1-703-471-6700. The front desk will be able to give you a firm idea and also inform you if there will be a fee associated with this. Enjoy your stay!
1 vote
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Hello! Thank you for considering our hotel and we appreciate the question. Thank you Advising for the great answer to vtid question, you are spot on with the answer. We run the shuttle 24 hours a day, and if you arrive after 12 am midnight, please call us as we do not have set times at that hour and will be happy to dispatch someone right away. Thanks again.
0 votes
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12
"7th floor has a business lounge which is very nice and cosy for a shorter stay"
"Tower rooms are nice and quiet"
"Stay away from the road"
"Tower area rooms"
"Rooms on the higher floors are quieter"
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12345620
PRICE RANGE
USD 79 - USD 206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza herndoncrowne plaza hotel herndon
LOCATION
United StatesVirginiaFairfax CountyHerndon
NUMBER OF ROOMS
324
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