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Extended Stay America - Washington, D.C. - Herndon - Dulles

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Extended Stay America - Washington, D.C. - Herndon - Dulles
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82 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Herndon - Dulles
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Showing 82: English reviews
Herndon, Virginia
Reviewed 10 November 2013

I've traveled around the US and almost always use for lodging Extended Stay America . This is one of my favorite location so far and the staff is very friendly and helpful. I will mention especially Hamza and Eduardo. It will be nice if they were associate with a gym chain. Very good idea with the little breakfast in the...

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Helpful?
Thank MST340
Sterling, Virginia
Reviewed 6 November 2013

I stayed at this hotel for a day and let me tell you that it was one of the best ever. I live locally in the area and needed a place to stay for the night. I was given a very good rate and it very reasonable. The staff at check in time was great. This one particular helped me...

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Helpful?
Thank Moemoem
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Herndon - Dulles, responded to this review

It is so rewarding to read that you had one of the best stays with us. Thank you for your comments. I am proud of our team for the professionalism that they showed you during your stay, especially since we strive on providing our guests with the best service experience possible. The staff and I would like to thank you...

Ocean City, Maryland
Reviewed 5 November 2013

We went on a road trip on an extended weekend and This hotel right outside Washington D.C seemed to be the place to spend the night. Delayed plans meant we ended up checking-in at 1:30 AM (in the night). The staff was available and was courteous, and the day Staff even better. Very warm, and kind. My kids even walked...

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Helpful?
Thank pershana_dorman
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Herndon - Dulles, responded to this review

Pershana - The staff and I read your review, and would like to thank you for writing such wonderful things about each member of the team and the level of service that we provided. I'm glad that you were able to check-in late upon you arrival and that the staff made you feel welcome. I am also pleased to hear...

Reviewed 5 November 2013

Long term guest, committed to 2 months...start with this simple niggly peeves... Not enough towels in the room for a once a week clean, to get more you have to grab your used towels and take them to reception to "trade out" for some fresh ones... Then there is the pleasure of walking down the corridor to your room and...

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Thank Stevenfcampbell
San Diego, California
Reviewed 11 October 2013

Their biggest asset is their front desk staff. Very courteous, polite and helpful. The room itself was modest, but functional. The bathroom and kitchenette were showing their age. The cleanliness of the bathroom was in question. Proximity to the airport is excellent and the price was a good bit lower than nearby hotels.

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Helpful?
Thank TarheelMD
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Herndon - Dulles, responded to this review

I appreciate you bringing your experience to our attention. I am so glad that our front desk staff provided you with such great service and that you found our hotel's location to be ideal for your needs. Still, I am sorry to hear that your room was not cleaned in lined with our company's high standards. In response, I discussed...

Herndon, Virginia
Reviewed 9 October 2013

The 15 day stay at Extended Stay America, Herndon was really good. The staff was very friendly and helpful in addressing the queries and providing the right support. The room cleaning staff also did a commendable job. Also, enjoyed the grab and go breakfast. In all, it was a pleasure to spend the 15 days at this hotel.

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Helpful?
Thank Manish C
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Herndon - Dulles, responded to this review

Manish - The team and I appreciate your wonderful remarks. Thank you for your comments regarding our staff and the service that they provided to you during your stay. One of the things that we really focus on is providing a "home away from home" atmosphere to all of our guests; and we are so glad that we were able...

Voorhees, New Jersey
Reviewed 6 October 2013

Thanks to Extended Stay America for extending warm hospitality. Staff is very much courteous and the rooms are also good, quite spacious with all the amenities.I stayed at Elden street location. Location is added advantage. Super market, pizza hut, McD, Chipotle, Banks are all very close. Overall, had pleasant stay,

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Helpful?
Thank Kshitij V
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Herndon - Dulles, responded to this review

Kshitij - Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our staff met your expectations during your stay. It is always nice to hear comments such as yours because it keeps me and the staff motivated. I am also glad that our hotel's location was ideal for your stay....

Texas
Reviewed 27 September 2013

Greeted by friendly staff and a welcome basket!!!! The bed was very comfortable and the room was large well laid out. Our 3 night stay was a great fit and walking distance to many restaurants and businesses.

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Thank travlerr081
Reviewed 19 September 2013

Decent for the value. Continental breakfast is OK. Close to shops, entertainment, eateries and public transportation. Emergency services nearby if needed. Wifi OK, dish TV is sorely lacking. Staff is helpful and courteous.

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Helpful?
Thank SoleStrider
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Herndon - Dulles, responded to this review

Thank you so much for sharing your experience with us. I apologize that the TV stations that we have available for our guest did not meet your expectations. Your feedback on this is very much appreciated as this is something that we are working on. On the other hand, I am glad to read that you were pleased with the...

Hampton, Virginia
Reviewed 8 September 2013

I stayed their with my family for about 3 nights and everything about the stay was good. The first person to greet us was at the first desk Eduardo and he was awesome he help us with whatever we needed that night with a smile on his face. While we was there we ran into the manager and he ran...

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Helpful?
Thank Vicky W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Washington, D.C. - Herndon - Dulles

Address: 1021 Elden St, Herndon, VA 20170-3802 (Formerly Extended Stay America Washington DC - Herndon)
Region: United States > Virginia > Fairfax County > Herndon
Price Range: $106 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Herndon - Dulles 2.5*
Number of rooms: 104
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Also Known As:
Extended Stay America Herndon
Extended Stay Herndon
Herndon Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Washington, D.C. - Herndon - Dulles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles johanne192, 20 Mar 2016 | Read review
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