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Hyatt House Herndon

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#11 of 20 Hotels in Herndon
Certificate of Excellence
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Hyatt House Herndon
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255 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt House Herndon
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Showing 242: English reviews
Baltimore, Maryland
Reviewed 28 October 2016

Thank DominatorDom
Trenton, United States
Reviewed 28 October 2016

Thank Theresa W
Reviewed 26 October 2016

Found a cockroach in my first room (well, it found me, crawling onto my leg while I was watching TV after just arriving). Staff didn't seem to care much said they couldn't do anything since they were fully booked. In another issue, the laundry service is egregiously overcharged. There are better options out there for this price point.

Thank T6361NF
Jackson, United States
Reviewed 20 October 2016

Hotel room was dirty, poor condition, AC didn't work and the room smelled like vomit. When I advise the staff, I was met with an I'm sorry, not can we change the room etc. I am a Hyatt Platinum member and always fill out these surveys, never have I rated a property as poorly as this one.

Thank David Michael R
Reviewed 16 October 2016 via mobile

Place was very clean and cozy upon check in. Staff was friendly. Next morning went down for the wonderful breakfast and upon returning to my room there was a roach on the wall. Hour later when were leaving it was still there I told the concierge about it. I hope I didn't bring any back home with me -__-

Thank Marie S
Scottsdale, Arizona
Reviewed 14 October 2016

We stopped overnight on our way home from an overseas trip to break up the flying. Hotel has a nice living area with a full kitchen and accessories if you wanted to stay and cook a meal there. I think it would be great for an extended stay visit. We only stayed one night. Mattress on the bed was too...

Thank msacks71
New York City, New York
Reviewed 12 October 2016

Nice hotel clean good value Good service ! Had a 2 bedroom a lot of room nice kitchen good when traveling with family ' breakfast could have been better if don't get there early don't get some of best food

Thank donnatA9380WU
Atlanta, Georgia
Reviewed 12 October 2016

I had a tooth extracted and was in desperate need to fill a prescription. The transportation shuttle was booked and The Sales Director (Shauna) put her job on hold and not only drove me to the pharmacy, waited for me and then drove me back to the hotel. Customer Care at its finest. Thank you Shauna!

2Thank drewrichardson360
Reviewed 11 October 2016

Thank Stephanie S
Long Island, New York
Reviewed 11 October 2016

Felt unsafe. A man walked in into my room at 2am. He was issued the same room that was issued to me a few hours earlier. Management never made an attempt to contact me while I was there. Did make a few complaints about the incident and they did nothing.

1Thank racheljF7393QW

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Great Location! we are an extended stay property in Herndon / Reston, VA. ... more   less 

Additional Information about Hyatt House Herndon

Address: 467 Herndon Pkwy, Herndon, VA 20170-5202 (Formerly Hyatt Summerfield Suites Herndon)
Region: United States > Virginia > Fairfax County > Herndon
Price Range: $124 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hyatt House Herndon 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Herndon Hotel Herndon
Summerfield Suites Herndon
Hyatt Herndon
Herndon Summerfield Suites
Herndon Hyatt
Hotel Style:
#5 Business Hotel in Herndon
#11 Family Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt House Herndon staff and other travellers.
2 questions
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Cornwall, Canada
9 months ago

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Questions? Get answers from Hyatt House Herndon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book in advance busy place”
 of 5 bubbles drewrichardson360, 11 Oct 2016 | Read review
“Make sure everything works properly in your room.”
 of 5 bubbles FaithD484, 10 Oct 2016 | Read review
“All good - lift is quick and big.”
 of 5 bubbles roadless120, 20 Jun 2016 | Read review
“Rooms on the 4th floor (419) overlooking the pool/BBQ/Tennis Courts are my suggestion! Best view and close to elevators.”
 of 5 bubbles 105chanelh, 21 Apr 2016 | Read review
“In cold weather, ask for a room on an upper floor. The first floor was cold.”
 of 5 bubbles 144kathyr, 4 Jan 2016 | Read review
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