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Arrived from my flight at 1am to check into the hotel. I had a room guaranteed with a credit card via the largest corporate travel agency that was made well over a month previous. However upon arrival I was told they had given away my...More
1 Thank jluke82
Response from TeamMarriott, General Manager at The Westin Washington Dulles AirportResponded 4 days ago
Thank you for your review. We are sorry for the inconvenience you have undoubtedly been caused. Our goal is to provide you with an exceptional experience from the moment you arrive until the moment you leave so we're sorry that we dropped the ball in...More
Checked in to avoid the noisy party in my neighborhood.I literally called in at 4:30pm and got a same day room for $100 less fees. Its a stunning hotel, the Christmas decor was still up and it was glamorous and festive. Asked for a quiet...More
Thank amarikidd
Response from TeamMarriott, General Manager at The Westin Washington Dulles AirportResponded 4 January 2018
Dear amarikidd,
Thank you for sharing your wonderful review about your stay at the Westin Washington Dulles Airport. We are thrilled to read you loved the service provided by our courteous associates and had an amazing time enjoying the view your room provided. Your glowing...More
Coordinating a reunion of Army Veterans, my stress level was high. The assistance I received from Teresa Lamb and Ariuna de Marchis possibly saved me from having a stroke! All I had to do was ask, and my worries were confronted and resolved.
We have...More
Thank olddad65
Response from TeamMarriott, General Manager at The Westin Washington Dulles AirportResponded 1 week ago
Dear olddad65,
Thank you for sharing your feedback with fellow online travelers about your stay at the Westin Washington Dulles Airport. It is a pleasure to know you had an amazing stay with us and enjoyed the service provided by our friendly staff, along with...More
So I’ve been a Hyatt loyalist and decided to try SPG this year. I’m not disappointed. Compared to the closest Hyatts, this place is above and beyond for the price. Nicer rooms, much nicer restaurant, covered parking for free, and the bar is open late....More
1 Thank Tcp102
Response from TeamMarriott, General Manager at The Westin Washington Dulles AirportResponded 2 weeks ago
Dear Tcp102,
Thank you for choosing the Westin Washington Dulles Airport hotel and for your valuable comments. It’s great to know we were able to create a pleasant impression and that you enjoyed your time with us. Thanks again for recommending us, and we hope...More
Checked in a 2am due to a flight delay, they had two people working the front desk to handle the people sent by the airline. The check-in went pretty quickly given the rush at a late (early) hour. The shuttle was too full to get...More
Thank veffekt
Response from TeamMarriott, General Manager at The Westin Washington Dulles AirportResponded 3 weeks ago
Dear veffekt,
Thank you for choosing the Westin Washington Dulles Airport hotel for your accommodation and for sharing your review. We are glad to know you had a pleasant stay with us and loved our beautiful facility, along with the service provided by our friendly...More
Response from SpecialVistas | Reviewed this property |
A quick, free hotel shuttle to the Dulles Airport gives you an opportunity to select from several very reliable "Bus Shuttle" services to most downtown DC locations. You can also get the Metro subway line at Falls Church... More
A quick, free hotel shuttle to the Dulles Airport gives you an opportunity to select from several very reliable "Bus Shuttle" services to most downtown DC locations. You can also get the Metro subway line at Falls Church Station but would have to take a taxi to get there (I think). There may now be a closer Metro station near Reston but I'm not sure of that. The Hotel Concierge could offer you up to the minute advise.