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The Westin Washington Dulles Airport

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The Westin Washington Dulles Airport
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672 Reviews from our TripAdvisor Community

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Showing 647: English reviews
Landstuhl, Germany
Reviewed 4 days ago NEW

I stayed here at a request from a friend on this trip. Westin has merged with Mariott so you can share points. The hotel is in a highly residential area but was easy to find. The staff are very nice and they make you feel at home. The rooms arfe large and they include a seating area and a working...

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Helpful?
Thank ColoradoTraveler2go
00gc, Manager at The Westin Washington Dulles Airport, responded to this review

Thank you so much for your awesome review of the Westin Washington Dulles Airport. We are delighted you had an amazing stay, loved our excellent service and your spacious room. We enjoyed hosting you during your business trip, and hope we will continue to be your hotel of choice when your plans bring you back this way. Be Well, Be...

Reviewed 5 days ago NEWvia mobile

I frequently stay here while connecting through IAD. The free airport shuttle runs every 30 minutes and picks up at the far end of the terminal at 2H at :15 and :45 as of this writing. The front desk staff is always very friendly and efficient. As SPG platinum we get a nice little gift in our room. The rooms...

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Helpful?
Thank Jonathan H
00gc, Manager at The Westin Washington Dulles Airport, responded to this review

Jonathan, it was wonderful to read that the Westin Washington Dulles Airport was perfect for your stopover travel plans. I am so glad that you loved our facilities and especially enjoyed the shuttle service we provide to the airport. We also appreciate your suggestion. Thank you for choosing to stay with us once again, and we look forward to welcoming...

Herndon, Virginia
Reviewed 1 week ago

I stayed at the Westin Washington Dulles Airport for a conference (I'm the Event Coordinator) and had a great experience. The hotel/ballroom/guestrooms were all modern and nice, the amenities were great. Our conference experience was really good. I loved how nice the chairs were, our ballroom was the perfect size, and the staff were wonderful. Extremely attentive and took care...

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Helpful?
Thank jgullickson
00gc, Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for choosing the Westin Washington Dulles Airport for your conference and for taking the time to share your wonderful experience online. It is great to know your conference was a success and that you loved our modern amenities. We are especially delighted to read that you were thoroughly spoiled by the service of our team. I will be...

Largo, Maryland
Reviewed 1 week ago

I was in town for a conference and the conference hotel overbooked their lodging. Five members of my party were sent here. The hotel is clean enough but was a bit outdated. There were some bleach stains in the corridor and the corners of the door frames were scuffed and worn. The issues I had weren't major, just inconvenient. The...

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Helpful?
Thank MHCorpcom
00gc, Manager at The Westin Washington Dulles Airport, responded to this review

We appreciate the time you took to give us your feedback. We never want a guest to have an unsatisfactory visit so we are very sorry that you had some issues during your stay. Our goal is to provide an exceptional stay that meets Westin's high standards and we apologize if we fell short of this. I have discussed your...

Delaware
Reviewed 2 weeks ago

We recently took advantage of the "Stay And Park" package at this hotel due to our long drive to the airport and an early morning morning flight. The staff was very friendly and helpful and the room was clean, comfortable, quiet and modern. Parking at the hotel was easy and secure, which was important since I was leaving my vehicle...

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Helpful?
Thank Jeff R
00gC, Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for choosing the Westin Washington Dulles Airport for your stay before your flight. We are glad our park and fly package was perfect for your needs and that you were satisfied with our parking area and the location of our hotel. We appreciate your nice comments about our staff and our clean rooms. Thank you also for pointing...

Fort Worth
Reviewed 2 weeks ago via mobile

Here for just one night for business. The bed, including bedding, was very comfortable. The rain shower and water spray wand were great. The bonus was the hotel driver who recommended a fabulous place to eat, and offered to take us and pick us up from there.

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Helpful?
Thank Jennifer B
00gC, Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for sharing your wonderful feedback about your business visit at the Westin Washington Dulles Airport. We are delighted to know you had a great night’s sleep in our comfy bed, loved our bathroom amenities and the excellent service provided by our shuttle driver. It was our pleasure hosting you, and we hope to welcome you back soon. Be...

Florence, South Carolina
Reviewed 3 weeks ago

We stayed here with a student tour group for the Inauguration. Everything was very well done. The rooms are in excellent conditions and the beds are very comfortable. Since we were with the tour group, they had a buffet breakfast which was simple but good. The staff quickly handled any needs that we had. The only hiccup we had was...

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1Thank Botzworth
00gC, Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for choosing the Westin Washington Dulles Airport hotel for your visit. We are delighted you loved our delicious breakfast, the service provided by our courteous staff and your well-appointed room along the comfort of our beds. It was our pleasure serving you, and we hope to welcome you and your friends back soon. Be Well, Be Westin Yours...

London, United Kingdom
Reviewed 4 weeks ago via mobile

We were put up at this hotel for a night when our flight was delayed due to bad weather. Even with arriving at the hotel at 1am the staff were very attentive. Very modern, plush and stylish. Only wished we were staying more than the one night and not living in the clothes we had arrived in. Lovely full English...

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1Thank P H
00gC, Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for sharing your review with fellow online viewers about your stay at the Westin Washington Dulles Airport. We are so delighted to read that you loved our modern property, attentive associates and the breakfast we serve. We appreciate your patronage and look forward to welcoming you back soon. Be Well, Be Westin Yours in hospitality, Linda Tierney General...

Reviewed 4 weeks ago

We are actually staying here currently and I fet compelled to write this review. We booked our stay through a third party entity about a month ago, judging from the photo's and reviews along with it's proximity to the airport seemed to be a good choice. We checked in a few hours ago and immediately the disappointments began to ramp...

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Helpful?
Thank Todd W
00gC, General Manager at The Westin Washington Dulles Airport, responded to this review

Dear Todd, thank you for staying with us and for sharing your concerns. I apologize for the poor check in experience and that you are not happy with your guest room. Please be assured that we are committed to making sure each guest has a memorable stay. Please contact the front desk so they can have an opportunity to address...

Baltimore
Reviewed 7 January 2017

We stayed here to catch an early flight to Dulles the next day to avoid early AM traffic. The hotel was super nice and felt very modernized. Room was clean and great. The gym was beyond large and well above average. Two small suggestions: floor mat space was kind of non-existent and there is room to carve out a nice...

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Helpful?
Thank gymtraveler
ManagerX1, Manager at The Westin Washington Dulles Airport, responded to this review

Thank you for choosing the Westin Washington Dulles Airport for your stay. We are glad our location was perfect for you to catch your flight next morning and that you were impressed by our modern guest rooms and on-site facilities. We appreciate you recommending us to others and hope to see you again soon on your next visit to the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the comfort of Westin, only minutes from Dulles Airport. In addition to a convenient location and comfortable hotel rooms, our hotel provides amazing meeting and event space. ... more   less 

Additional Information about The Westin Washington Dulles Airport

Address: 2520 Wasser Ter, Herndon, VA 20171-6177
Region: United States > Virginia > Fairfax County > Herndon
Price Range: $114 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Washington Dulles Airport 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
The Westin Washington Dulles Airport Hotel Herndon
Hotel Style:
#2 Green Hotel in Herndon
#6 Romantic Hotel in Herndon
#11 Business Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Washington Dulles Airport staff and other travellers.
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Questions? Get answers from The Westin Washington Dulles Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you ask for no cleaning services during your saty you get 500 extra points per day”
 of 5 bubbles ColoradoTraveler2go, 16 Feb 2017 | Read review
“Horrible hotel manager, Rowan!!! She is a horrible person!! Never stay there!”
 of 5 bubbles manechkai, 23 Dec 2016 | Read review
“Lagoon View”
 of 5 bubbles LAExplorer69, 8 Dec 2016 | Read review
“it does'n matter, the windows are sealed anyway”
 of 5 bubbles TrixiAction, 17 Nov 2016 | Read review
“Rooms are generally quiet and avoid airplane noise.”
 of 5 bubbles Sirpicky, 3 Nov 2016 | Read review
5 of 5