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Sheraton Herndon Dulles Airport Hotel

510 reviews
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Traveller (157)
Room & Suite (93)
Dining (24)
Overview
  • Excellent36%
  • Very good31%
  • Average20%
  • Poor7%
  • Terrible6%
Travellers talk about
“huge desk”(5 reviews)
“the club lounge”(13 reviews)
“dulles airport”(45 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (510)Write a Review
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All reviewshuge deskthe club loungedulles airportspg goldbottled waterstarbucks coffeeshuttle servicemini fridgefront desk staffinternational flightan early morning flightthe hotel is cleanlate checkfree shuttlestayed one nightindoor poolbusiness traveler
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11 - 15 of 486 reviews
Reviewed 26 December 2017

this was the worst experience I ever had with Sheraton, This hotel is a DUMP. the rooms are old, smell and are dirty, I booked this hotel for my daughters school vacation, stayed one night and canceled the remaining night and booked else where. Save...More

Thank marri428
Response from salman P, Manager at Sheraton Herndon Dulles Airport HotelResponded 27 December 2017

Dear Marri, Thank You for taking the time to provide us with the feedback from your stay at our hotel.I apologize for the frustration you experienced about condition of the room. Providing the highest level of hospitality is our number one priority and we sincerely...More

Reviewed 24 December 2017 via mobile

The Sheraton served my needs - accessible shuttle to/from Dulles airport at the top of the hour (although it’s not 24 hrs), a nice sized gym, and a quiet night. It’s not right next to the airport and takes about 10 mins to get there....More

Thank loveDCA
Response from Imtiaz A, General Manager at Sheraton Herndon Dulles Airport HotelResponded 26 December 2017

Dear loveDCA, Thank you for taking the time to gives us your feedback. I am glad to see that our staff and the hotel amenities met your needs. We appreciate your business and thank you for staying at the Sheraton Herndon Dulles Airport. We look...More

Reviewed 22 December 2017

Very accommodating and friendly staff, especially Nasir at the front desk. Even though the hotel was under renovation during my stay each and every staff member did such a great job that I barely noticed.More

1  Thank CatJosef
Response from Imtiaz A, General Manager at Sheraton Herndon Dulles Airport HotelResponded 23 December 2017

Dear CatJoseph, Thank you for taking the time to provide me with this great feedback on your recent stay with us. I am glad to see that our staff have left their service mark on you. We appreciate your business and thank you for staying...More

Reviewed 21 December 2017

Had a great stay; would definitely go back. Comfortable and very clean room. Was lucky enough to get one of the newly refurbished ones - very nice! Can say with all honesty that Julie at the front desk gave me the warmest and nicest check-in...More

Thank LG-Elkridge
Response from Imtiaz A, General Manager at Sheraton Herndon Dulles Airport HotelResponded 22 December 2017

Dear LG-Elkridge, Thank you so much for taking the time to provide me with this great feedback on your recent stay with us. I am glad to see that our team member Julie was able to exceed your expectations. We appreciation your business and looking...More

Reviewed 16 December 2017

The Sheraton Herndon Dulles is conveniently located near Dulles Airport in Herndon, VA, in an attractive area undergoing significant development. The Hotel is easy to locate, attractive and provides the amenities that I like when I’m traveling on business, except airport pick-up and drop-off services....More

Thank Bill V
Response from Imtiaz A, General Manager at Sheraton Herndon Dulles Airport HotelResponded 18 December 2017

Dear Bill V, Thank you for taking the time to provide me with this great feedback. I am glad to see that our staff has left their service mark on you. Thank you for staying at the Sheraton Herndon Dulles and we look forward to...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Room Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 78 - USD 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Herndon
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
USD 78 - USD 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Herndon
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (157)
Room & Suite (93)
Dining (24)
Pool & Beach (3)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
auditoriii
20 May 2017|
AnswerShow all 4 answers
Response from Kevin D | Reviewed this property |
Yes there is, don't remember the timing but I've never had a problem getting to or from the airport.
0
Votes
Frank J
8 April 2017|
AnswerShow all 5 answers
Response from GGurc | Property representative |
Dear Frank J, Sheraton Hotels do not include breakfast for all guests. There are rate plans available that include breakfast. For example, the Club rates include not only breakfast, but also evening hors d'oeuvres 7 days a... More
0
Votes
bonniejm
11 January 2017|
AnswerShow all 4 answers
Response from Sjones456 | Property representative |
Hello, Wiehle Reston Station is 6 miles away, it's about a 13 min drive by car or taxi.
0
Votes
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Room Tips
"Wait until it transitions to a Marriott."
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"Ask for one of the newly re-done rooms."
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"Request one away from the renovations if you want to sleep past 8 am"
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"they are all good. i try to avoid being close to elevators"
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