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07/05/2017 08/05/2017
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    Sheraton Herndon Dulles Airport Hotel

    13715 Sayward Dr, Herndon, VA 20171-6305
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 53
    USD 173*
    USD 120*
    USD 133*
    USD 121*
    Traveller (129)
    Room & Suite (52)
    Dining (20)
    The Westin Washington Dulles Airport
    688 reviews
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    Overview

    • Excellent34%
    • Very good30%
    • Average21%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “huge desk” (5 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
    The Westin Washington Dulles Airport
    688 reviews
    #9 of 20 hotels in Herndon
     
    Candlewood Suites Washington, Dulles Herndon
    419 reviews
    #2 of 20 hotels in Herndon
     
    Hyatt Regency Dulles
    1,090 reviews
    #5 of 20 hotels in Herndon
     
    Hyatt Place Herndon / Dulles Airport - East
    436 reviews
    #13 of 20 hotels in Herndon
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (443)
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    1 - 5 of 443 reviews

    Reviewed 5 days ago

    I had a room on the 4th floor - it was comfortable and the room was spacious enough. The on-site bar and restaurant has some reasonably-priced appetizers and the bar has several choices. I had the soup - black bean with burnt corn - very...More

    Thank palmercottage
    Response from GGurc, General Manager at Sheraton Herndon Dulles Airport Hotel

    Dear Palmercottage, Thank you for sharing your experience. I appreciate the opportunity to reach out to you. I am very sorry for the observations you shared. I would appreciate you reaching out via phone so that I can get some information regarding your arrival/departure date...More

    Reviewed 5 days ago

    This was our second stay before an early morning flight. The hotel is clean and spacious. The beds are very comfortable. There is bottled water and a coffee maker in the room. No mini fridge. Ice maker only on the 2nd floor. The restaurant on-site...More

    Thank MegS1708
    Reviewed 6 days ago

    Far below usual Sheraton standards. Consistently poor service during my brief stay. Arrived shortly after 5PM and waited about an hour in the lobby for our room to be cleaned. Equally poor service in lounge and dining room. Bartender nowhere to be found and finally...More

    Thank Doug S
    Response from GGurc, General Manager at Sheraton Herndon Dulles Airport Hotel

    Dear DougS, Thank you for taking time to share your experience. I am truly sorry that your experience wasn't a better one in regards to arrival experience, restaurant/bar and Club Lounge. If you wouldn't mind reaching out to me at the property, I would appreciate...More

    Reviewed 1 week ago

    Big stain on the carpet as you enter the room, wallpaper peeling off in a variety of places that could be fixed easily enough if people cared enough. No menus or info concerning services, room service, or restaurant. Phone between beds non-functional. AC having to...More

    Thank Dr_Newport
    Response from GGurc, General Manager at Sheraton Herndon Dulles Airport Hotel

    Dear Dr_Newport, I am very sorry that your experience was not satisfactory and you found your room condition to be unacceptable amongst other service failures. I am willing to discuss this with you and hope that you will reach out to me via phone. I...More

    A TripAdvisor Member
    5
    Reviewed 2 weeks ago via mobile

    Been here for 7 nights. Have never had clean bedding. Called front desk twice, they finally showed up at door and handed us clean sheets to change ourselves. When returning to room each day comforter is pulled up like they have made bed, pull it...More

    Thank A TripAdvisor Member
    Response from GGurc, Manager at Sheraton Herndon Dulles Airport Hotel

    Dear Guest, Please reach out to me by dialing zero as I would like to reach out to you personally to address the poor observations you've shared. I look forward to speaking with you.

    The Westin Washington Dulles Airport
    688 reviews
    #9 of 20 hotels in Herndon
     
    Candlewood Suites Washington, Dulles Herndon
    419 reviews
    #2 of 20 hotels in Herndon
     
    Hyatt Regency Dulles
    1,090 reviews
    #5 of 20 hotels in Herndon
     
    Hyatt Place Herndon / Dulles Airport - East
    436 reviews
    #13 of 20 hotels in Herndon
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Banquet Room
    • Conference Facilities
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • USD 86 - USD 210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Herndon
    Photos
    Traveller (129)
    Room & Suite (52)
    Dining (20)
    Pool & Beach (3)
    Nearby
    Nearby Hotels
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    688 reviews
    .62 km away
     
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    .31 km away
     
    Candlewood Suites Washington, Dulles Herndon
    419 reviews
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Frank J
    Is breakfast complimentary for all guests?
    8 April 2017|
    Answer Show all 5 answers
    Response from GGurc | Property representative |
    Dear Frank J, Sheraton Hotels do not include breakfast for all guests. There are rate plans available that include breakfast. For example, the Club rates include not only breakfast, but also evening hors d'oeuvres 7 days a... More
    0
    Votes
    bonniejm
    how close is the metro line?
    11 January 2017|
    Answer Show all 4 answers
    Response from Sjones456 | Property representative |
    Hello, Wiehle Reston Station is 6 miles away, it's about a 13 min drive by car or taxi.
    0
    Votes
    Sara S
    My family and I are looking to stay here August of 2017 for about a week. Is there a metro station near your hotel that can take us into D.C. so we don't have to drive? Also is parking at your hotel free during our stay?
    9 November 2016|
    Answer Show all 2 answers
    Response from Sjones456 | Property representative |
    Hello Sara, The Wiehle Reston Station is the closest, It is about a 15 minute drive from our location. All day parking at the station is $5.00. There will be a station right across the street from our hotel in 2 years we... More
    0
    Votes
    Room Tips
    "No views here. This is more of an express hotel overall. As an SPG member, it is a disappointing way to..."
    Read review
    "Book at Hilton"
    Read review
    "You can get pizza delivered quickly to your room!"
    Read review
    "Large desk in King room is perfect for working"
    Read review