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Hyatt Place Herndon / Dulles Airport - East

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Hyatt Place Herndon \/ Dulles Airport - East
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423 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Berlin, Germany
Reviewed 24 November 2015

I often pick hyatt place hotels because I kind of know what to expect: You get a specious room, big TV set, very comfortable bed and a desk where you do some work. In this Hyatt place, everything was there, but everything felt a little old. The sofa was uncomfortable (worn out), the desk was not nicely located, the room...

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Helpful?
Thank happylobster
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your response. We are in the process of replacing our case goods next year. We are also addressing other areas/items that need immediate attention. We look forward seeing you soon. Regards, Rajesh Singh

Reviewed 4 November 2015

My first time east coast and my first time at the Hyatt. I loved how discreet and tucked away it was. The food was good, though simple. I think ii had ordered the fries with a snickers, some cheesecake and a gatorade. The prices were very very good off of priceline. The comfort of the room was excellent. I loved...

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Helpful?
Thank Jade C
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. We are glad that you found the hotel to your needs within the price paid. It is great to hear comments that highlight 100% satisfaction. We look forward seeing you stay with us on your future visits. Regards, Rajesh Singh

Nashua, New Hampshire
Reviewed 26 October 2015

I rated this hotel "Average". This was not a bad hotel - it certainly doesn't deserve a "Poor" rating - but I did think it was below par. The room was comfortable and nicely laid out. However, the air conditioning system was so loud that I needed to sleep with ear plugs every night. Frankly, that is a very big...

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Helpful?
Thank TimeTravellr
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you kindly for your feedback. We will certainly check into the noise of the unit you have mentioned. We are happy to hear that the remainder of your stay was perfect. We look forward serving you soon in the near future. Regards, Rajesh Singh

Lancaster, California
Reviewed 24 October 2015

Hotel was very comfortable, employees friendly and very helpful, breakfast was outstanding, and you get a lot for your money. Even though the metro station was around 3 miles away, staying at this hotel was worth traveling to the station and also the trips into DC and surrounding areas.

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Helpful?
Thank Elizabeth J
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. We are glad that your enjoyed your stay completely. We look forward seeing you soon. Regards, Rajesh Singh

Salinas, California
Reviewed 23 October 2015

I received a very good rate on this room through Hotwire. The accomodationhs were first-rate all the way. Check-in was very efficient and friendly. Excellent breakfast buffet went with the room. The only downside was that we arrived too late in the evening to enjoy all the amenities.

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Helpful?
Thank jlamonte77
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your response. We are glad you enjoyed your stay and were satisfied completely. We look forward seeing you soon. Kind Regards, Rajesh Singh

Atlanta, Georgia
Reviewed 23 October 2015

As a frequent traveler, I understand the importance of having the things you need while away from home. One of the major necessities while on the road is interacting with individuals who care about your needs. I look for hotels that provide great customer service. I love when individuals who work in hotels go above and beyond to meet the...

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Helpful?
Thank VintageMB
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your response and complimenting Zach and Gaby. We are glad you enjoyed your stay and were satisfied completely. We look forward seeing you soon. Kind Regards, Rajesh Singh

Wailua, Hawaii
Reviewed 22 October 2015

Reception was friendly but dressed casual. It didn't affect the sleep quality I needed but I was surprised to see the desk clerk wearing a sweat shirt. I would stay there again for the convenience and the price was reasonable for a hotel close to the airport. The free shuttle operates every 30 minutes at :15 and :45. Van was...

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Helpful?
Thank GlobalPete2010
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your response. We are glad you enjoyed your stay. In fact, the dress code of Hyatt Place is semi casual. The apparel you are referring to is a brand approved cardigan, not a sweat shirt. The whole concept of HP is to connect with our guests in a casual interactive setting. We look forward serving you soon....

Raleigh
Reviewed 19 October 2015 via mobile

I was so surprised at the level of service and hospitality this hotel showed. From the moment I contacted the hotel three months ago, until the time we checked out this morning, the hotel did nothing but show the best care for all our needs. This hotel is amazing. The manager, Zack and his staff were some of the most...

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Helpful?
Thank Patrick E
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your detailed response. We appreciate your kind words for Zach and the remaining of the operations team. We are glad to hear that your stay was a success. We look forward serving you soon in the near future. Regards, Rajesh Singh

London
Reviewed 19 October 2015 via mobile

I have written previous reviews about first class service at this hotel at which I do stay regularly. However, on this occasion they excelled. From according my wife, who has never traveled with me before to this location, the personal courtesies normally reserved for 5 star Leading Hotels and offering us extra recognition on the short visit I must make...

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Helpful?
Thank Not-yet-dunroamin
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your gracious words. Your elaborative feedback is very much appreciated. We are thankful that you took the time to narrate the fine quality attributes of your stay. Needless to say, it is your home away from home...come and visit us whenever you are in town. Regards, Rajesh Singh

Reviewed 18 October 2015

The people who run this hotel do not have a clue. The woman who checked me in at the desk did not even speak English. They hold $50 a day on your credit card apparently not trusting the guests and think they will be cheated somehow. How? Old worn out couch with wine stains on it. Don;t walk around in...

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Helpful?
Thank Steve B
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

We are sorry to hear about the challenges you had with your stay. I would be happy to clarify these issues with you, so you can revise your opinion about our staff and product. Please feel free to reach me at 571-643-0905. Kind Regards, Rajesh Singh

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Located at the entrance to Dulles International Airport and west of Washington D.C., the Hyatt Place Herndon/Dulles Airport-East hotel offers access to some of the area’s best attractions. The hotel features spacious guestrooms with the Hyatt Grand Bed™ and 42" flat panel HDTV. Additional amenities include complimentary Wi-Fi throughout hotel, complimentary breakfast buffet, fitness center, 24/7 Guest Kitchen serves snacks/entrees, Intimate Bakery Café, business center, complimentary parking and complimentary airport shuttle. ... more   less 

Additional Information about Hyatt Place Herndon / Dulles Airport - East

Address: 13711 Sayward Dr, Herndon, VA 20171-6305
Region: United States > Virginia > Fairfax County > Herndon
Price Range: $110 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Herndon / Dulles Airport - East 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Hyatt Place Herndon / Dulles Airport - East Hotel Herndon
Hotel Style:
#2 Romantic Hotel in Herndon
#10 Business Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Herndon / Dulles Airport - East staff and other travellers.
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Questions? Get answers from Hyatt Place Herndon / Dulles Airport - East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I hear that the wifi works better in the middle of the hotel than at the ends of the floors.”
 of 5 bubbles EvAndLen, 7 Dec 2016 | Read review
“Quiet room.”
 of 5 bubbles MermaidDiversAruba, 14 Aug 2016 | Read review
“upper floors, away from the elevator are best”
 of 5 bubbles wrktravelr, 8 Aug 2016 | Read review
“Look for 2baths if 3+ adults are sharing one room”
 of 5 bubbles JJ4C, 18 May 2016 | Read review
“Don't count on using pool”
 of 5 bubbles Jmcads, 24 Apr 2016 | Read review
5 of 5