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Hyatt Place Herndon / Dulles Airport - East

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Hyatt Place Herndon \/ Dulles Airport - East
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409 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Harrisburg, Pennsylvania
Reviewed 2 days ago NEW

Stayed here cause we got a parking deal that we googled. Hotel is average at best, dated and mattresses were not comfortable. Shuttle service worked, no complaints there. Would stay at a nicer place next time and pay the extra in parking for leaving the vehicle there.

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Helpful?
Thank Enzio007
Virginia, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank V846OZtiffanym
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Ssn Jose, Costa Rica
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank lawrencep2017
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Laguna Woods, California
Reviewed 3 weeks ago

Stayed here and left our car while on a trip. Large, clean well-appointed room, good hot breakfast, quiet street, near restaurants, helpful staff, convenient shuttle service to the airport--what more could you ask for?

Review collected in partnership with Hyatt Hotels
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Thank Susan D
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you kindly for your feedback and giving us a full rating. We are glad that your stay went exceptionally well. We look forward seeing you stay with us in the very near future. Regards, Rajesh Singh

Pelotas, RS
Reviewed 4 weeks ago

This is a standard airport hotel. The room was fine, comfortable. I spend just a few hours there, but it was spacious, quiet. My gripes relate to the shuttle service. I didn't check beforehand, it's true. But it runs from 5am to 11.30pm. I arrived 11.40pm, and left at 4.30am - so had to pay for taxi both ways. The...

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Helpful?
Thank VSOP_AOC
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you kindly for your feedback We are glad that your stay went well. We look forward seeing you stay with us in the very near future. Regards, Rajesh Singh

Beijing, China
Reviewed 4 weeks ago via mobile

You never get a second chance to make a good first impression, as the saying goes. Off on the wrong foot with the shuttle service from the airport. After a 14-hr flight from China, I waited outside in freezing temps for over an hour. Five other people waiting as well, one as nearly as long as me. I finally call...

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Thank DonHenson
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. I am very sorry to hear about the areas where we fell short during your stay. I would certainly want to discuss these with you, so we can retain your loyalty. Please feel free to reach out to me at 571-643-0905. Sincerely, Rajesh Singh

Stanley, United States
Reviewed 10 December 2016

Review collected in partnership with Hyatt Hotels
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Thank B5039TScharlesw
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Reviewed 8 December 2016

I've been taking business trips to Herndon for many years, but have never stayed at the Hyatt Place. Now I know why I didn't (must have been psychic). I'm writing from there now -- or trying to -- as my wifi drops every few minutes. I haven't been able to do work at night because the wifi connection is too...

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Thank EvAndLen
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. I am very sorry to hear about the areas where we fell short during your stay. I would certainly want to discuss these with you, so we can retain your loyalty. Please feel free to reach out to me at 571-643-0905. Sincerely, Rajesh Singh

San Diego, California
Reviewed 23 November 2016

Overall, this is a budget motel disguised with a Hyatt name. We were only there overnight (thank goodness) and on the end of a vacation where other Hyatt properties were used and this was a serious disappointment. The room was shabby and the furniture was old and rundown. If you are looking for a place to sleep, and nothing more,...

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Thank gsd_traveler_92037
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. I am very sorry to hear about the areas where we fell short during your stay. I would certainly want to discuss these with you, so we can retain your loyalty. Please feel free to reach out to me at 571-643-0905. Sincerely, Rajesh Singh

Virginia Beach, Virginia
Reviewed 15 November 2016

Everything was great until it was time to go to sleep. We had some of the noisiest neighbors next door. A person could hear a whole conversation plus, screaming, yelling and banging of cabinet doors. Had to call the front door twice and wait for someone else to complain before something was done.

Review collected in partnership with Hyatt Hotels
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Thank michellemP9656KG
Rajesh S, General Manager at Hyatt Place Herndon / Dulles Airport - East, responded to this review

Thank you for your feedback. I am very sorry to hear about the areas where we fell short during your stay. I would certainly want to discuss these with you, so we can retain your loyalty. Please feel free to reach out to me at 571-643-0905. Sincerely, Rajesh Singh

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Located at the entrance to Dulles International Airport and west of Washington D.C., the Hyatt Place Herndon/Dulles Airport-East hotel offers access to some of the area’s best attractions. The hotel features spacious guestrooms with the Hyatt Grand Bed™ and 42" flat panel HDTV. Additional amenities include complimentary Wi-Fi throughout hotel, complimentary breakfast buffet, fitness center, 24/7 Guest Kitchen serves snacks/entrees, Intimate Bakery Café, business center, complimentary parking and complimentary airport shuttle. ... more   less 

Additional Information about Hyatt Place Herndon / Dulles Airport - East

Address: 13711 Sayward Dr, Herndon, VA 20171-6305
Region: United States > Virginia > Fairfax County > Herndon
Price Range: $111 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Herndon / Dulles Airport - East 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Hyatt Place Herndon / Dulles Airport - East Hotel Herndon
Hotel Style:
#2 Romantic Hotel in Herndon
#10 Business Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Herndon / Dulles Airport - East staff and other travellers.
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Questions? Get answers from Hyatt Place Herndon / Dulles Airport - East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I hear that the wifi works better in the middle of the hotel than at the ends of the floors.”
 of 5 bubbles EvAndLen, 7 Dec 2016 | Read review
“Quiet room.”
 of 5 bubbles MermaidDiversAruba, 14 Aug 2016 | Read review
“upper floors, away from the elevator are best”
 of 5 bubbles wrktravelr, 8 Aug 2016 | Read review
“Look for 2baths if 3+ adults are sharing one room”
 of 5 bubbles JJ4C, 18 May 2016 | Read review
“Don't count on using pool”
 of 5 bubbles Jmcads, 24 Apr 2016 | Read review
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