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SpringHill Suites Herndon Reston

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232 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Herndon Reston
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Showing 222: English reviews
West Point, Virginia
Reviewed 15 June 2014

I have stayed at every level of Marriott in cities around the world and as a Lifetime Platinum member I have a few - not unreasonable - expectations. When visiting the area on business (about once every six weeks) I usually stay at the Courtyard down the street. Tried this just to check it out. I should have stayed away....

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Helpful?
1Thank George C
Sabrina B, Director of Sales at SpringHill Suites Herndon Reston, responded to this review

Thank you for taking the time to share your experience with us. You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Our goal is to address your concerns so that we can ensure you have an exceptional experience...

Virginia
Reviewed 10 June 2014

I stayed here around 13 years ago and loved it. Going to the soccer games at Fedex Field in June, I and nine others wanted to spend the night before heading back to Richmond. I was wondering if it would still be as nice as I remembered. I was pleasantly surprised to find the hotel as wonderful as before. Everything...

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Thank charellen
Southport
Reviewed 17 May 2014

We have visited this hotel several times over the years. But this facility is getting stale. The staff is very friendly, the rates are reasonable, but the carpets are worn and dirty around the edges, the ice machine on 3rd is very noisy, and the oily elevator door cleaner smells. This place needs an update to keep pace with the...

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Helpful?
Thank aubreyrich
Sabrina B, Director of Sales at SpringHill Suites Herndon Reston, responded to this review

Dear Aubreyrich, Thank you for your feedback. We are sorry to hear that your experience was unsatisfactory. We are continuing to make upgrades to our property and there are many to follow before this year is over. We know that you will be pleased with many of the upcoming changes and we certainly hope to serve you again in the...

Hollywood, Florida
Reviewed 24 April 2014

I stay in at least 2 different hotel every week and I keep coming back here. The staff is so welcoming and helpful. Rooms are spacious, clean and comfortable. The hotel has a shuttle that will take you to the town center, airport or anywhere near by and they are so accommodating. Only drawback I have found is that the...

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Thank dcorbo824
PENNSYLVANIA
Reviewed 21 April 2014 via mobile

We are visiting with family. Hotel in very modern. Rooms are very large. With fridge and microwave. Kids loved the pool which has an attendant and is open till 10. Breakfast is wonderful but crowded. Lots of parking. Innumerable restaurants of every type nearby. Beds are comfy. Bath is tight with cheap shower head. We are very pleased.

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Helpful?
Thank PennsylvaniaOtter
Boston, Massachusetts
Reviewed 19 April 2014

This hotel is close to the D.C. area and to the highways, but close enough into suburban Herndon/Reston that you don't *have* to venture into the capital if you're not up for it. We stayed on a very crowded weekend, which made the Saturday morning breakfast buffet kind of like a cattle call. The breakfast area has kind of a...

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Thank Kim L
Perth Amboy, New Jersey
Reviewed 17 April 2014 via mobile

My husband and I went to DC for Cherry Blossom Festival weekend with friends and stayed here. We reserved 2 rooms, both king studio suites, via booking.com. They were sold out that day. Check in was simple, just gave our full names and the gentleman at the front desk located our reservation. He excuses himself to take a call which...

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Helpful?
Thank everfair
Sabrina B, Director of Sales at SpringHill Suites Herndon Reston, responded to this review

Dear Everfair, Thank you for the feedback! We are happy to hear that your stay was delightful. We are having a metro built in the area, one mile from our property, that will take you into DC. We would certainly invite you to come back in the future and give us another try. Thanks again for the review!

Philly
Reviewed 11 April 2014

It was the best of hotels, it was the worst of hotels. My stay started fine with nice quiet and spacious accommodations and plenty of room in the parking lot. My pre-checkin requests were acknowledged, so I got a first floor kinda close to the exit. Rooms were in the double-size style with a full length couch and wet bar...

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Helpful?
Thank HikingTom
Sabrina B, Director of Sales at SpringHill Suites Herndon Reston, responded to this review

Dear HikingTom, Thank you for the thorough review. We are so sorry to hear that your stay was not satisfactory due to noise from the guests upstairs, the room design, shuttle, and shower. We take our guests feedback seriously and will certainly direct your concerns to upper levels of property management for review and consideration. We will also re-evaluate the...

Belle Vernon, Pennsylvania
Reviewed 5 April 2014

The hotel was clean. It was conveniently located near shopping centers, restaurants, etc. I have stayed in the DC area several times, so I was thrilled to get a room with a refrigerator and microwave. The room was spacious. The bed was comfortable. I never figured out how to make a left leaving the hotel. I had to go to...

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Helpful?
1Thank Jody N
Sabrina B, Director of Sales at SpringHill Suites Herndon Reston, responded to this review

Dear Jody, Thank you for the feedback! We are happy to hear that the location was convenient and provided amenities that you enjoyed (i.e. microwave and refrigerator). Also, thank you for the feedback about the entrance/exit...signage is a great idea to help guests navigate through the parking lot and an idea worth implementing. Again, thank you and we hope to...

Richmond, Virginia
Reviewed 17 March 2014

This hotel had all the things I look for in a reasonable overnight accomodations rate hotel. It is not a luxury hotel, but it is clean, the staff is friendly, the beds are comfortable and free breakfast daily. Pretty good hotel for the rate we were charges. I have no issues recommending this hotel.

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2Thank KenS9
Sabrina B, Director of Sales at SpringHill Suites Herndon Reston, responded to this review

Dear KenS9, Thank you for providing feedback from your most recent stay with us. We are happy to hear the staff were pleasant, the rooms were clean, and you enjoyed the breakfast. We certainly work hard in these areas and still plan to make continued improvement. We appreciate the future recommendations and we certainly hope to serve you again as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
SpringHill Suites Herndon Reston provides easy access to the Reston Town Center, downtown Herndon and is located only 22 miles from the monuments and historical landmarks of Washington DC. Guest suites are innovatively laid out, stylishly furnished and smartly designed to give travelers the flexibility needed to work efficiently and relax comfortably. Guests enjoy new hot and healthy breakfast options and comfortable suites appointed with mini kitchenettes, separate work spaces and complimentary internet access. ... more   less 

Additional Information about SpringHill Suites Herndon Reston

Address: 138 Spring St, Herndon, VA 20170-5207
Region: United States > Virginia > Fairfax County > Herndon
Price Range: $104 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Herndon Reston 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Springhill Suites Herndon Reston Hotel Herndon
Herndon Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Herndon Reston staff and other travellers.
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Questions? Get answers from SpringHill Suites Herndon Reston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My sister's room was below us and she said that she could here us walking around, so the 4th floor might be quieter.”
 of 5 bubbles MaryF866, 17 Jan 2017 | Read review
“4th/Top floor”
 of 5 bubbles Bendoreg, 25 Nov 2016 | Read review
“Ask for a room on the upper floors.”
 of 5 bubbles SherylC309, 29 Oct 2016 | Read review
“Pick higher floor in rear facing the Hampton Inn.”
 of 5 bubbles moparmaniac, 26 Jul 2016 | Read review
“High floor away from elevator is quieter”
 of 5 bubbles Charley523, 15 Jun 2016 | Read review
5 of 5