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Crowne Plaza Hampton Marina

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439 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Yorktown, Virginia
Reviewed 4 October 2014

I read the reviews before booking this hotel and all though the ratings were not that great I booked a room any way. I am not sure why the reviews were not great. The hotel was clean and appealing when entering. The staff was nice, and accomedating. The room was large, clean, and beautiful. The enormous jaccuzi. was a couples...

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Helpful?
Thank melanie s
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for writing a review of our hotel. We are happy to hear you found our hotel to be clean and appealing and the staff nice and accommodating.. Thank you for choosing our hotel. We look forward to your next visit. Thanks again.

Virginia Beach, Virginia
Reviewed 1 October 2014

From the moment we saw the hotel we knew it would be great. It stood out! My daughter and I went to see Frozen at the Hampton Coliseum and decided to spend the night at this very nice hotel. From check in to check out it went beyond our expectations. The young lady at the front desk was warm and...

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Helpful?
Thank faithful49b
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

We appreciate you taking the time to share your feedback regarding your stay with us. We are happy to hear that you found our hotel to be comfortable and clean and our staff to be warm and friendly. We will be sure to share your comments with our team here at the hotel. Thank you for choosing our hotel. We...

Greensboro, North Carolina
Reviewed 28 September 2014 via mobile

From check in to check out and all in between, this hotel surpassed my expectations. Most noteworthy is friendly and responsive customer service. Tastefully decorated, spacious rooms with wonderful views of the marina and the charming historic old town of Hampton.

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Thank ElkeGelke
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your review of our hotel we are glad to hear we surpassed your expectations and that you found our customer service to be friendly and responsive. We wish you safe travels and look forward to your next visit!

Essex, United Kingdom
Reviewed 22 September 2014

Took my son to HU and stayed at Hampton for 10 days. The staff were just exemplary.. professional, courteous, friendly and always with a smile. It is close to every thing (shopping malls, museums, restaurants, marina) and walking distance from most. The room was clean, the view from my room was breathtaking, bed was just as hard as I like...

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Thank JaguarNana
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for choosing our hotel and reviewing our hotel. We appreciate you taking the time to relay your comments regarding your stay. Your comments are of great importance to us and allow us to monitor and improve our services continually. We look forward to serving you in the future. Thank you again!

Upper Marlboro
Reviewed 21 September 2014

We stayed for two nights. Front desk check by Candice was swift and easy. Our room was a corner room which was larger than the normal rooms (we were with a crowd for a wedding, not being held at the hotel)., and it was clean and good temperature control, not those noisy old wall heating/cooling. Their little diamond though is...

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1Thank Kerrie M
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for reviewing our hotel. We will be sure to share your nice comments about how impressed you were with Candice. We are glad to hear that you were impressed with Oyster Alley and you found our breakfast to be good. I do apologize for the tea. I have taken note of your valuable comments and will use these...

Kure Beach, North Carolina
Reviewed 21 September 2014

We stayed at this hotel several months ago and liked it, so we booked a room there again recently. We reserved a Handicapped room. The carpet was worn and needed cleaning. I have Asthma and woke up the next morning with breathing problems. It also looked like there was some mold in the bathroom. That room definitely needed refurbishing. We...

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Helpful?
Thank musiclady2013
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Hi am I am the new General Manager of the hotel and have been at the hotel for a short period of time. I appreciate you taking the time to share your feedback regarding your stay with us. Please accept my sincere apology. Though i would have preferred you had a better experience at our hotel, I would like to...

Charleston, South Carolina
Reviewed 19 September 2014

I stayed at the Crowne Plaza during Hampton Bay Days. I wasn't there for Bay Days, I was there for a poorly scheduled wedding. Despite all of the nonsense going on with Bay Days, the hotel staff did a brilliant job of accommodating the wedding party and dealing with last minute changes to the ceremony. The rooms were quite nice...

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Thank Jake S
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your review of our hotel. We are happy to hear that our staff did a brilliant job of accommodating the wedding party and dealing with last minute changes to the ceremony. We are glad to hear you found our rooms to be quite and nice and that you found our staff to be friendly and helpful. Thanks...

Reviewed 11 September 2014

This is a high rise hotel overlooking the Hampton Marina. It looks like it has been recently redecorated, our king size room had a small sleeper sofa and side chair with plenty of room. Beautiful view of the Virginia Air and Space Museum and the marina. Bed was comfy, but coverings were heavy enough to hurt my achy legs and...

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Thank Swl781
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for reviewing our hotel. I am the new General Manager and have been at the hotel for a short time I would like to apologize for the shortfall you experienced during your recent stay with us. I have taken note of your comments and will use them to improve the quality of service we offer to our guest....

Clendenin, West Virginia
Reviewed 11 September 2014

From check-in to check-out all of the staff was very helpful and courteous. Especially a lady named Brenda who works in the Regatta Grill. If you can't give her a raise, promote her to manager of the grill. Her people skills are exceptional.

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Helpful?
Thank Robert P
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you reviewing our hotel we are very happy to hear that from check-in to check-out all of the staff was very helpful and courteous. We will be sure to share your comments with Brenda ! Thank s again and we look forward to your next visit.

Morehead City, North Carolina
Reviewed 11 September 2014

Was at the Marina for Hampton Bay Days which was an unbelievable social event encompassing both private and public marinas. Enjoyed the hotel's entertainment each night as well as their lounges. Nearby were all the vendors for Bay Days and the diving dogs competition, all over three days. Saturday night fireworks were truly spectacular.

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Thank CrystalCoasBroker
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

We appreciate you taking the time to share your feedback regarding your stay with us during Hampton Bay Days. We are happy to hear that you enjoyed the hotel and the entertainment as well as the lounges. We will be sure to share your comments with our team here at the hotel. We look forward to your next visit.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Nestled between renowned Hampton University and the celebrated Virginia Air & Space Museum, our lodging is the only waterfront hotel in Hampton, VA. Our newly renovated guest rooms provide floor to ceiling views of downtown Hampton or the Hampton River. ... more   less 

Additional Information about Crowne Plaza Hampton Marina

Address: 700 Settlers Landing, Hampton, VA 23669
Region: United States > Virginia > Hampton
Price Range: $123 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hampton Marina 3.5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Crowne Plaza Hampton Marina Hotel Hampton
Hampton Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hampton Marina staff and other travellers.
1 question
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Chesapeake, Virginia
over a year ago

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Questions? Get answers from Crowne Plaza Hampton Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for view of the marina, be careful of parking garage at night”
 of 5 bubbles evanspeggy, 17 Dec 2016 | Read review
“Ask for a view of the Bay...it's well worth it.”
 of 5 bubbles 726carltona, 27 Nov 2016 | Read review
“Choose room 716 for a good room with a great view.”
 of 5 bubbles 69dude, 23 Aug 2016 | Read review
“Take the marina view”
 of 5 bubbles DDiceRC, 14 Aug 2016 | Read review
“Higher, marina view best”
 of 5 bubbles MellyRussi, 11 Aug 2016 | Read review
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