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Crowne Plaza Hampton Marina

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432 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hampton Marina
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Showing 429: English reviews
Charleston, South Carolina
Reviewed 19 September 2014

I stayed at the Crowne Plaza during Hampton Bay Days. I wasn't there for Bay Days, I was there for a poorly scheduled wedding. Despite all of the nonsense going on with Bay Days, the hotel staff did a brilliant job of accommodating the wedding party and dealing with last minute changes to the ceremony. The rooms were quite nice...

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Helpful?
Thank Jake S
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your review of our hotel. We are happy to hear that our staff did a brilliant job of accommodating the wedding party and dealing with last minute changes to the ceremony. We are glad to hear you found our rooms to be quite and nice and that you found our staff to be friendly and helpful. Thanks...

Reviewed 11 September 2014

This is a high rise hotel overlooking the Hampton Marina. It looks like it has been recently redecorated, our king size room had a small sleeper sofa and side chair with plenty of room. Beautiful view of the Virginia Air and Space Museum and the marina. Bed was comfy, but coverings were heavy enough to hurt my achy legs and...

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Helpful?
Thank Swl781
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for reviewing our hotel. I am the new General Manager and have been at the hotel for a short time I would like to apologize for the shortfall you experienced during your recent stay with us. I have taken note of your comments and will use them to improve the quality of service we offer to our guest....

Clendenin, West Virginia
Reviewed 11 September 2014

From check-in to check-out all of the staff was very helpful and courteous. Especially a lady named Brenda who works in the Regatta Grill. If you can't give her a raise, promote her to manager of the grill. Her people skills are exceptional.

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Helpful?
Thank Robert P
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you reviewing our hotel we are very happy to hear that from check-in to check-out all of the staff was very helpful and courteous. We will be sure to share your comments with Brenda ! Thank s again and we look forward to your next visit.

Morehead City, North Carolina
Reviewed 11 September 2014

Was at the Marina for Hampton Bay Days which was an unbelievable social event encompassing both private and public marinas. Enjoyed the hotel's entertainment each night as well as their lounges. Nearby were all the vendors for Bay Days and the diving dogs competition, all over three days. Saturday night fireworks were truly spectacular.

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Helpful?
Thank CrystalCoasBroker
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

We appreciate you taking the time to share your feedback regarding your stay with us during Hampton Bay Days. We are happy to hear that you enjoyed the hotel and the entertainment as well as the lounges. We will be sure to share your comments with our team here at the hotel. We look forward to your next visit.

Colonial Heights, Virginia, United States
Reviewed 7 September 2014

We are letting everyone know that for breakfast, you have to have an omelet made by Vicki. She makes them one at a time with as many or few fixing as you want, so if you have to wait in line DO IT. The rest of the hotel staff has been very accommodating, especially Opal. Every time we stay here...

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2Thank Mike H
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your feedback and thank you for your nice comments about Vicki and Opal we will be sure to share them with them. We wish you safe travels and look forward to your next visit.

Lorton, Virginia
Reviewed 3 September 2014

I read mixed reviews about this hotel, so I am glad we all loved it. We were on the third floor with view to the pool and marina (great view). The room looks pretty new, the door to the room was a little dirty, but the interior was clean and fresh (a/c working properly). I included breakfast with our stay...

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Helpful?
Thank Rodolfo L
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for choosing our hotel and writing a review of our hotel. We will be sure to share your comments with our staff here at the hotel. We wish you safe travels and we look forward to your next visit. Thanks again.

Hampton
Reviewed 1 September 2014

I live nearby so don't stay at the hotel but I do like the bar overlooking the marina. Service is great, Darren, my server was really great. The food is good, fresh local seafood when it's available. Live music on weekends, a fun spot to go to for lunch or late night snack.

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Helpful?
Thank An T
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your review of Oyster Alley!. We are happy to hear that you found our service to be great and the fresh local seafood to be good. Glad to hear you enjoy the live music on the weekends. We will be sure to share your comments with Darren. Thanks again!

Reviewed 31 August 2014

The staff is extremely helpful and nice but the rooms are very dirty! Tons of Hairs under the mattress cover and the room was very old. Walls were flaking, tiles were dirty/cracked, stains on the carpet and walls. Was looking to move from hhonors to ihg but after this stay, that's not looking too good.

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2Thank Ycpof05
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for reviewing our hotel. I am the new General Manager and have been at the hotel for a short time I would like to apologize for the shortfall you experienced during your recent stay with us. I have taken note of your comments and will use them to improve the quality of service we offer to our guest....

Greenville, North Carolina
Reviewed 27 August 2014

Location , location , Location ... as this hotel sits at a very nice marina . Althought the properties interior halls and hallways are dated , the customer attention and service was wonderful . It started everyday at breakfast where the waitresses and cook made on feel at home and the front desk personal were always ready with a smile...

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1Thank Furlough
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for taking the time to post your comments about your " Excellent Customer Service " We will be sure to share your comments with our staff about the Front Desk,Waitress and the Cook as well as the breakfast. we are happy to hear you also enjoyed are seafood in our very own Oyster Alley Restaurant.We look forward to...

Reviewed 19 August 2014

Our family recently stayed for a one night visit at this location, at first glance the place seemed nice but that was the outside upon entering our room 517 we noticed right away a distinct odor and a hot stuffy room so we lowered the ac and hoped for the best but the darn room never cooled off even 1...

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Helpful?
Thank Cappy01
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your feedback. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guest; therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to monitor and improve the quality...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Nestled between renowned Hampton University and the celebrated Virginia Air & Space Museum, our lodging is the only waterfront hotel in Hampton, VA. Our newly renovated guest rooms provide floor to ceiling views of downtown Hampton or the Hampton River. ... more   less 

Additional Information about Crowne Plaza Hampton Marina

Address: 700 Settlers Landing Rd, Hampton, VA 23669-4035
Region: United States > Virginia > Hampton
Price Range: $120 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hampton Marina 3.5*
Number of rooms: 173
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Also Known As:
Crowne Plaza Hampton Marina Hotel Hampton
Hampton Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hampton Marina staff and other travellers.
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Chesapeake, Virginia
11 months ago

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Questions? Get answers from Crowne Plaza Hampton Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the Bay...it's well worth it.”
 of 5 bubbles 726carltona, 27 Nov 2016 | Read review
“Choose room 716 for a good room with a great view.”
 of 5 bubbles 69dude, 23 Aug 2016 | Read review
“Take the marina view”
 of 5 bubbles DDiceRC, 14 Aug 2016 | Read review
“Higher, marina view best”
 of 5 bubbles MellyRussi, 11 Aug 2016 | Read review
“If you want a room before 7:00 PM, book somewhere else.”
 of 5 bubbles , 1 Aug 2016 | Read review
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