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Comfort Inn Grundy

Hotels.comUSD 114*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Comfort Inn Grundy
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55 Reviews from our TripAdvisor Community

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Showing 55: English reviews
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Erie, Pennsylvania
Reviewed 2 weeks ago via mobile

It was ok -- the "hot" breakfast was not good but there were other items. The rooms were fairly clean, although my daughters room smelled of urine and when she complained they were told a family of 5 stayed there for a month and dirty diapers were all over ... they did move them but her clothes for the graduation...

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Helpful?
Thank Barbara K
GmCharity, General Manager at Comfort Inn Grundy, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the odor on your recent visit. I have shared your feedback with House Keeping to ensure we handle these types of situations differently in the future....

Sterling Heights, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 24 June 2016

I had 3 rooms and spent two nights at the Comfort Inn, Grundy. The hotel was clean and comfortable. My sister and daughter commented to me that this bed was better than their bed at home. They said they got such good sleep. I slept real good too. They had a real good choice for breakfast including egg, sausage and...

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Helpful?
1Thank QueeenBeee3
About Hotel's Favourite Review
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Queenbee3, We very much appreciate and value your feedback and will share it with our team. It will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing...

Richmond, Virginia
Reviewed 2 weeks ago via mobile

They don't have any real competition and could get lazy but they don't. The title of the review says enough but doesn't address the service. The staff could not have been nicer. They had their eye on everything going on. The room cleaning staff moved quickly but with practiced assurance cleaning our room. Fresh pillow cases each day and clean...

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Helpful?
Thank Alexandra B
Management response:

I just want to thank you first for taking the time to give us such a wonderful review. All of the staff here at the Comfort Inn strive to provide each and every guest with the best possible service. We are honored each every time a guest walks thru our doors and we want every one to feel right at...

Abingdon, Virginia
Reviewed 17 April 2017 via mobile

Nice facility in downtown Grundy. The staff is very nice and provide excellent service. Their recommendations for dinner was great! Very knowledgeable staff. The hotel manager is very polite and courteous. She inspires in her staff to make guests feel at home. She is always smiling. The lady which coordinates the breakfast is very attentive and the food was very...

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Helpful?
Thank David M
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Thank you so much for all your kind words we here at the Comfort Inn are so pleased that your stay with us was so enjoyable. We strive for excellence in all areas of services for each and every guest that stays with us. The staff was so pleased with your gracious compliments and wanted to Thank you as well...

Princeton, West Virginia
Reviewed 26 February 2017

staff was very receptive and helpful, I will definitely stay here when I come back for the business, I would definitely recommend everyone to this hotel , very cost-effective, lot better for the price

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Helpful?
1Thank vishlung_12
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Customer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are so happy that your stay with us was enjoyable. We strive to make each guest feel at home every time they stay. Our staff thanks you for your kind words and really appreciate that you took the time...

Chester, Virginia
Reviewed 18 December 2016

The entire staff was friendly and seemingly enthusiastic to be there. That is a good measure of hospitality. The room was clean and the bed very comfortable. The heater worked well - even temperature and not too loud. The sausage gravy at breakfast was awesome, so that started our morning out right. The downfall was the wifi, it would not...

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Helpful?
1Thank John C
Reviewed 8 December 2016

We were in Grundy, Virginia, for a short trip. We stayed in this hotel, which I think was the only one in the town. As soon as I opened the front door to this property, I was hit in the face with a strange, chemical smell. I am not sure if it was a carpet cleaner or air freshener. But,...

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Helpful?
1Thank LeeAnn W
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear LeeAnn, I would like to apologize for the odor you experienced in your room. I am afraid that this is not an issue that has been reported to our staff prior to or since your stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important...

Oakville, Canada
Reviewed 29 June 2016

On par with Comfort Inn's level of accommodations and amenities (although in this hot weather, a pool would have been appreciated). Breakfast included is a nice touch, but the assortment of food offered is fairly limited (unfortunately the norm in this level of hotels these days. Are those eggs real?). Friendly and helpful front desk attendant. Good for an overnighter....

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Helpful?
1Thank fearlessbob
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Fearlessbob, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind...

Lexington, Kentucky
Reviewed 24 June 2016

Overall, we had a good stay while here on a work trip last week. The facilities were clean and comfortable, and the breakfast was above average. My only complaint would be that the internet was unusable during our visit, which was very frustrating, especially considering that there is little to no AT&T service here.

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Helpful?
1Thank KYBATMAN
gmva079, General Manager at Comfort Inn Grundy, responded to this review

Dear Kybatman, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Please let us know that you are having trouble with your inter-net...

Dayton
Reviewed 29 March 2016

We spent two nights at the Comfort Inn, Grundy. The hotel is clean and comfortable. There was a nice, hot breakfast buffet with cheese omelets, sausage potatoes, sausage gravy and biscuits, and make to order waffles. Also a selection of fruit, yogurt, toast, juice, tea and coffee. The rooms were clean and the staff every nice and friendly. There are...

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Helpful?
1Thank bunchesofun

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Comfort Inn(R) hotel is one mile from the Appalachian School of Law. Additional points of interest include: Southwest Virginia Community College Buchanan County Courthouse Buchanan General Hospital Mountain Mission School We are minutes from Breaks Interstate Park. The area is famous for the numerous species of birds. Be sure to ask about bird-watching excursions. Our amenities include: Free local calls Free weekday newspaper Free coffee Free parking Fitness center Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Business travelers will appreciate access to voice mail, large work spaces and fax and copy services. Our meeting rooms can accommodate up to 55 guests. All guest rooms come equipped with microwaves, refrigerators, coffee makers, Serta Sleeper mattresses, irons, ironing boards, hair dryers and cable television with free HBO. Non-smoking rooms are available. Coin-operated laundry facilities are on-site. Whether you are traveling to the Grundy area for business or pleasure, make the Comfort Inn hotel your home away from home. We will welcome you with warm smiles next time you visit our lovely mountain town. ... more   less 

Additional Information about Comfort Inn Grundy

Address: 22006 Riverside Dr, Grundy, VA 24614-9599
Region: United States > Virginia > Grundy
Price Range: $135 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Grundy 2.5*
Number of rooms: 70
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Also Known As:
Comfort Inn Grundy Hotel Grundy
Grundy Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Grundy staff and other travellers.
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Questions? Get answers from Comfort Inn Grundy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room in the back had a great view of mountain foliage anchored by the filthy dumpster of the ugly restaurant next door.”
Bredebear, 4 Nov 2015 | Read review
“Ask for Non Smoking Room.”
4earlw, 28 Jun 2015 | Read review
“We upgraded to a mini-suite. Gave us a little more elbow room for our extended stay.”
M1500CSdavidg, 19 Jan 2015 | Read review
“Call ahead... it's a long drive to the next known hotel... unless the trailer park up the hill sounds appealing to you... NOT.”
NunniabinissB, 4 Sep 2014 | Read review
“See above comments. This place stays full. Reserve in advance to get your room preference.”
N8084BRalexandrab, 31 Aug 2014 | Read review
5 of 5
Hotels.com
USD 114* /night
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Expedia.comUSD 114
ComfortInnUSD 114
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Prices are for 1 room, 2 adults
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