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Hilton Garden Inn Richmond Innsbrook

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Hilton Garden Inn Richmond Innsbrook
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573 Reviews from our TripAdvisor Community

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Showing 568: English reviews
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Reviewed yesterday NEW

We had four rooms for out of town wedding guests. The hotel staff went out of their way to accommodate us, grouping us together and providing excellent service. The gave us a wonderful group rate. The rooms are spacious and the view of the gardens is wonderful.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank markbX2497EH
Hamburg NJ, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 4 February 2017

Cook Cory was one of the best overall employees I have experienced during the last 5 years and travel for business at least half the year. He was allways willing to help with whatever I needed and he is a very good cook. Bar tender Bridget was so friendly and an excellent server. You should make copies of her and...

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Thank Robert C
About Hotel's Favourite Review
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Robert, Thank you so much for your kind review. I am glad so many of our associates made such an impact on your stay. I will make sure to pass this along to them and celebrate another great stay. We hope to see you again soon.

Boston, Massachusetts
Reviewed 5 days ago NEW

This hotel has the expected qualities of Hilton Garden Inn: clean, good value, convenient. The staff, however, was phenomenal -- from the check-in to the waitstaff, to the housekeepers. They went above and beyond in delivering an excellent experience.

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Thank JoanneWC
Pearisburg
Reviewed 1 week ago

I really enjoyed this hotel overall. The check-in was very quick and the staff was very nice. The hotel was very clean and well cared for. The breakfast price is a little high (10.95/ adult) for my family but overall it was great.

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Helpful?
Thank amandap705
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Amanda, We are so glad you and your family enjoyed the stay and found the hotel clean and well cared for. We hope to see you again soon.

Commack, United States
Reviewed 1 week ago

I recently stayed at the Hilton Gardens by Short pump Virginia and it was truly enjoyable. The room was spacious and clean, the housekeeping staff were very accommodating and the restaurant had food prepared by a chef. I would certainly recommend to stay here especially for the value.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Scott C
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Scott, Thank you for such a wonderful review. We are glad you enjoyed your stay and especially love hearing how accommodating the staff was. We hope we will see you again soon.

Camp Hill, Pennsylvania
Reviewed 2 weeks ago via mobile

Another great weekend at a Hilton brand hotel. Staff was friendly. Rooms were clean. The pool had clean, towels available. Check out was simple and the rate we got was competitive with surrounding hotels.

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Helpful?
Thank Norma P
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Norma, We are glad you found the price to be competitive with the area and the stay to be great. Seems like we accommodated you all the way around. Thank you for the business!

East Windsor
Reviewed 3 weeks ago

Very nice place to stay for both business and pleasure. Many restaurant and shopping choices within walking distance. Pool and hot tub. I had a nice view of a courtyard area with ponds and bridges. Hotel was very quiet.

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Thank taragE2955GB
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Tarag, Thank you for your review and we are so glad you enjoyed your stay and the surrounding area. You could not be more right about the shopping and restaurants as well. Plenty of choices for everyone.

MARYLAND, United States
Reviewed 3 weeks ago

Anyone who needs a hotel in this area you couldn't ask for a better place to stay. The staff is very friendly and they will go out of there way to make sure you have anything you need. I will see you next month

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Thank jameskN4217GK
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

James, Thank you for the review and the business. We are glad you enjoyed your stay.

Sinking Spring, Pennsylvania
Reviewed 3 weeks ago

It's been some years since I've stayed at a Garden Inn and my memory of them is overwhelmingly positive, especially the incredibly comfortable beds. This one was no exception -- I loved everything about the place -- the staff, the other guests, the yummy breakfast -- everything. I'll be back . . .

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Helpful?
Thank conniefegley
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Well Connie, next time don't stay away for so long. We are glad you made it back and even happier that your stay was was just like the past. Thank you for your feedback and we hope to see you again soon.

Springboro, United States
Reviewed 4 weeks ago

This is the second time we have stayed here, and would stay here again if needed. The hotel is very nice, the staff was very helpful and friendly. The room overall was very clean and met our needs for a quick stay. The only minor issue we had was with parking. There was a wedding next door and the parking...

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Helpful?
Thank Larry B
Carter M, General Manager at Hilton Garden Inn Richmond Innsbrook, responded to this review

Larry, Thank you for your continued business and we look forward to a return trip. We also appreciate the mention of the parking situation. Will reach out to the other venue to see if we can work something out for their future events.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning

Additional Information about Hilton Garden Inn Richmond Innsbrook

Address: 4050 Cox Road, Glen Allen, VA 23060-3396
Region: United States > Virginia > Glen Allen
Price Range: $134 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Richmond Innsbrook 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Hilton Glen Allen
Hilton Garden Inn Glen Allen
Glen Allen Hilton
Hotel Style:
#5 Family Hotel in Glen Allen
#6 Romantic Hotel in Glen Allen
#7 Business Hotel in Glen Allen
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Richmond Innsbrook staff and other travellers.
2 questions
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Tucson, Arizona, United States
over a year ago

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Questions? Get answers from Hilton Garden Inn Richmond Innsbrook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't heisitate to request assistance from the front desk,they go above and beyond.”
 of 5 bubbles arthurs750, 10 Jan 2017 | Read review
“all are great!”
 of 5 bubbles J3019ACsandym, 28 Sep 2016 | Read review
“The address is Cox Road, but there isn't a sign off of Cox so it is easier to see the hotel from Broad St.”
 of 5 bubbles ShelliH_12, 3 Sep 2016 | Read review
“The doors between rooms are not at all sound proof. Try for one without if possible.”
 of 5 bubbles KateAlexis, 29 Aug 2016 | Read review
“I had a room on the front on the 3rd floor and it was very quiet.”
 of 5 bubbles 81bene, 11 Jun 2016 | Read review
5 of 5