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07/05/2017 08/05/2017
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    Extended Stay America - Richmond - West End - I-64

    10961 W Broad St, Glen Allen, VA 23060-5935
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    May 7
    May 8
    1 room, 2 adults, 0 children
    USD 91*
    USD 92*
    USD 91*
    Traveller (15)
    Room & Suite (15)
    Dining (1)
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    Overview

    • Excellent38%
    • Very good16%
    • Average11%
    • Poor9%
    • Terrible23%
    9 Oct 2016
    “Nice for a lay over”
    14 Sep 2016
    “Nice hotel quiet area.”
    Free Parking
    2 Star Hotel
    All hotel details
    Offers from Extended Stay America - Richmond - West End - I-64
    Special Offer: Save up to 10% TODAY!
    Hotel deals
    Extended Stay America - Richmond - Innsbrook
    66 reviews
    #21 of 23 hotels in Glen Allen
     
    Hampton Inn Richmond-West
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    #1 of 23 hotels in Glen Allen
     
    Aloft Richmond West
    361 reviews
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    Candlewood Suites Richmond West End Short Pump
    134 reviews
    #8 of 23 hotels in Glen Allen
     
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Reviews (92)
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    1 - 5 of 92 reviews

    Reviewed 3 weeks ago via mobile

    Last minute change in my travel schedule left my BF and me in need of one night's lodging. Found this on a third party website. The rate and location were excellent. I arrived an hour early to check us in and was told the computer...More

    Thank RBerkowitz
    Reviewed 3 weeks ago via mobile

    Our experience began by entering a smoky smelling, unappealing lobby to find the room we had reserved a month prior had been given away by 4pm. When we made our reservation we were told check in was after 3pm. When the young lady at the...More

    Thank Donna G
    Reviewed 9 February 2017 via mobile

    I stay at this hotel on a regular basis. Twice a week to be exact. My experience is ALWAYS a pleasant one. This hotel offers a friendly and professional attitude by ALL who work behind the counter. Especially management, as it seems as if they...More

    Thank KyleRumsey
    Response from Manager_11525, Manager at Extended Stay America - Richmond - West End - I-64

    Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the wonderful experiences you have at our hotel and with my staff. Thank you again for your kind words. The staff and I would love to provide you with...More

    Reviewed 12 January 2017 via mobile

    From the cleanliness of the room to the stairs not to mention the quietness and the solitude everything was just as I'd hoped and wanted. The fact that I was able to be provided with an actual wheelchair accessible room and not something that dearly...More

    1  Thank Thomas C
    Response from Manager_11525, Manager at Extended Stay America - Richmond - West End - I-64

    I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that we were able to provide you with the type of room you needed. Thank you again for sharing your experience with us. We would love to see...More

    Reviewed 6 January 2017

    The room was dirty there was dirt on the floors the paint was chipped and peeling it did not look like it was in very good condition on the inside of the room. There was a woman screaming all night in the parking lot and...More

    Thank Adam S
    Response from Manager_11525, Manager at Extended Stay America - Richmond - West End - I-64

    I appreciate you bringing your experience to our attention. Please know that we are sincerely sorry about the disturbance you mentioned. Your comments were reviewed by the staff, and we will used in training our associates to ensure your experience is not repeated. I am...More

    Extended Stay America - Richmond - Innsbrook
    66 reviews
    #21 of 23 hotels in Glen Allen
     
    Hampton Inn Richmond-West
    673 reviews
    #1 of 23 hotels in Glen Allen
     
    Aloft Richmond West
    361 reviews
    #16 of 23 hotels in Glen Allen
     
    Candlewood Suites Richmond West End Short Pump
    134 reviews
    #8 of 23 hotels in Glen Allen
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • USD 80 - USD 107 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    Photos
    Traveller (15)
    Room & Suite (15)
    Dining (1)
    Hotel & Grounds (8)
    Nearby
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    Nearby Attractions
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    1.48 km away
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    Questions & Answers
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    Room Tips
    "make sure you stay on the top floor room and on the end to avoid the noise the walls are paper thin you can..."
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    "do NOT go here"
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    "Be prepared to be disappointed and/or grossed out."
    Read review
    "Mine was on the 2nd floor."
    Read review