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BEST WESTERN PLUS Glen Allen Inn

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275 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Glen Allen Inn
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Showing 273: English reviews
Sparta, NJ, United States
Reviewed 18 June 2016

The BW Glen Allen Hotel in Glen Allen, Va., was our last hotel stop on the way home after a 2-wk vacation to Florida. We had no res. but were able to get a really nice room (very clean and comfy!) on the 3rd floor. About 30 min. later a really BAD thunderstorm with near tornado-like winds tore through the...

Review collected in partnership with Best Western
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Helpful?
Thank Jean K
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay with us. Thank you for your business and we look forward to your next stay! Sincerely, Hotel Management

Virginia Beach, Virginia
Reviewed 17 June 2016

I just checked in. The lady was to busy apparently to acknowledge I was there until I sad hello. When I checked in I mentioned there was a package I was waiting on and if I had anything and she immediately said no. She didn't even check for me, and she came across so rude about it I felt I...

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Helpful?
Thank Tiffany H
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction during your stay with us. We appreciate the valuable feedback and use this information to continually improve our services. Thank you for your business and we hope you consider staying with us again. Kind Regards, Hotel Management

Pittsburgh, Pennsylvania
Reviewed 13 June 2016

I made a reservation for the weekend, June 10th through the 12th for our son's tournament sporting event in the area. We have stayed at a few BW's, both Premier and Plus tier hotels from BW. I did not find this hotel to be of the same caliber as the other 'upper-mid-range' "plus" BWs. The only positive comments I can...

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Helpful?
Thank jjhcbr
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management

Washington DC, District of Columbia
Reviewed 11 June 2016

Made a reservation though a Best Western operator and the price quoted on the phone was not the price I was told to pay when I got here. It was $10 more. The front desk couldn't help and customer service wouldn't help. I'll find a different place to stay next time.

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Thank mwheee
Fishkill, New York
Reviewed 5 June 2016

I just stayed here 1 night while driving from FL to NY and I really enjoyed it. I booked on Expedia and then when I got here the front desk lady said there was a 20$ pet fee for my dog. Normally I'd be irritated about it but the lady was so friendly and welcoming that it didn't bother me....

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Helpful?
Thank Kate G
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for the wonderful review. We are so pleased you enjoyed your stay with us. We are glad you found our staff to be welcoming and friendly. We look forward to your next visit. Sincerely, Hotel Management

Wurzburg, Germany
Reviewed 28 May 2016

We would stay at this hotel if we returned to the area. The staff, conditions and amenities of a high standard. There was easy access to down town Richmond and the surrounding area. The hotel was conveniently located to a variety of restaurants.

Review collected in partnership with Best Western
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Thank Samuel L
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for the wonderful review. We are so pleased you enjoyed your stay with us. We look forward to your next visit. Sincerely, Hotel Management

Nashua, New Hampshire
Reviewed 24 May 2016

Stayed one night on a road trip stopover. Staff was very friendly and room was clean & comfortable. Even though we were leaving prior to the normal breakfast time the staff offered us some to go items coffee etc.

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Helpful?
Thank Alan P
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management

pt st lucie,fl
Reviewed 18 May 2016

Staff was very helpful. Room was clean and location suited our purposes. Day trips to Monticello and Montpellier and the capital of Richmond were easily accomplished. The free breakfast was plentiful and Chris kept things refilled and clean. Would recommend this hotel as a small friendly welcoming stay for anyone.

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Helpful?
Thank cindy z
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Warm Regards, Hotel Management

Amherst, United States
Reviewed 16 May 2016

My wife and I have stayed here several times primarily due to geographical location. The hotel is great but the neighborhood leaves a bit to be desired however we've never encountered and problems and the environment betterss within one mile north.

Review collected in partnership with Best Western
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Thank William W
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hotel Management

Montreal, Canada
Reviewed 10 May 2016

hotel was clean and well kept. rooms were average. Good for a quick stopover on a roadtrip. Staff is friendly and helpful. Breakfast was enough to get you going but certainly not special. The eggs were something to behold.

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Thank CdnFirstTraveller
ManagementTeamGM, Manager at BEST WESTERN PLUS Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to write about your experience. We appreciate the valuable feedback. Thank you for your business and we look forward to your next stay. Warm Regards, Hotel Management

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Glen Allen Inn

Address: 8507 Brook Rd, Glen Allen, VA 23060-4019
Region: United States > Virginia > Glen Allen
Price Range: $104 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Glen Allen Inn 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Best Western Glen Allen Hotel Glen Allen
Hotel Style:
#2 Best Value Hotel in Glen Allen
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Glen Allen Inn staff and other travellers.
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Baltimore
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Glen Allen Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are good size.”
 of 5 bubbles bubba1golf, 27 Mar 2017 | Read review
“Look up rooms for discounted rates before making reservations”
 of 5 bubbles brchway07, 7 Mar 2017 | Read review
“106 Large first floor room with a King and kitchenette”
 of 5 bubbles Danner20, 30 Jan 2017 | Read review
“Room 109 is right next to an outside back entrance with parking nearby!”
 of 5 bubbles 178carmenj, 10 Dec 2016 | Read review
“3rd floor won't hear walking.”
 of 5 bubbles lantz1ct, 22 Oct 2016 | Read review
5 of 5