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aloft Richmond West

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340 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Daytona Beach, Florida
Reviewed 1 week ago

This was our second stay at an aloft hotel property whereby things were not up to reasonable standards. We were gun shy for staying at this chain for a second time, but figured our prior stay was in another state, assuming we experienced an isolated incident. The property in Richmond was chosen as it was very conveniently located for spending...

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Thank boonas
Santiago, Chile
Reviewed 1 week ago

The hotel is in a very convenient part of town, nice design, comfortable rooms and pretty good breakfast. The REAL difference is their staff. From the Housekeeping manager to the front desk staff everyone was absolutely exceptional. I was surprised and the "above and beyond" attitude. We will DEFINITELY return!

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Thank matthewjbros
Pittsburgh, Pennsylvania
Reviewed 1 week ago via mobile

Very chic and modern decor. Loved this hotel, especially the lively atmosphere in the bar area. Salsa dancing was fun to watch. It was nice to sit and have a good drink after a long day of travel. Rooms were amazing and Bed, super comfortable. We received a Military Discount which was a nice addition. This hotel, was close to...

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Thank Wendy C
Charlotte, North Carolina
Reviewed 4 weeks ago via mobile

I'll be honest, when I first checked the reviews of this property I thought I'd made a big mistake...but seeing is believing. For starters, the aLoft properties have always been up to standard and how can you lose with the W Hotel. Front desk staff was more than accommodating , my room was fine for myself and my wife and...

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Thank Darren S
Charlotte, North Carolina
Reviewed 30 October 2016

I always know what to expect at Aloft, and that was true again at this one. Simple check in / check out, simple food in lobby, very simple no frills room. But comfortable and very cheap. Will stay again if traveling for business.

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Thank Marc M
Vienna, Virginia
Reviewed 24 October 2016

Aloft properties were fun and cutting edge when first conceived in 2005. Since then, little has been updated (or apparently repaired), leaving the hotels with the appearance of being out of date and down on their luck. Things that looked fresh and fun now appear to be cluttered, mismatched, and dingy. Adding to that issue at this particular property are...

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Thank Icarus922
Richmond, Virginia
Reviewed 13 October 2016

Aloft is on the trendier side, putting their modern feel above your comfort. The lighting in the room was very odd, with the light switch for the bathroom being near the entrance door to the hotel room, and the wall to the bathroom area does not go all the way to the ceiling, so if you need to use the...

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Thank K B
Big Stone Gap, Virginia
Reviewed 6 October 2016

I booked and pre-paid for a 2 night stay at the Aloft through Priceline (Sun-Mon). After booking, my travel plans changed such that I needed to say an additional night. I called the hotel directly in order to determine availability and to check rates for night BEFORE the start of my original reservation period (Sat.). I advised the reservations desk...

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Thank TimMcAfee
Saint Louis, Missouri
Reviewed 1 October 2016

The hotel is quiet and unique. Comfortable and reasonably priced. The gym is clean and machines all work. Far from downtown, but there are restaurants, shops and a Whole Foods close by, plus it's a pleasant area to walk. Customer service is good, not outstanding, but it is a mid-range not a high-end--they don't go out of their way, but...

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Thank Susgo126
Reviewed 29 September 2016 via mobile

I had high hopes for this hotel. I have stayed at three other Aloft hotels in the past and have had positive experiences each time. This hotel is in a great location if you want to walk to multiple restaurants bars and shopping. Very close to a Whole Foods which is important to me. Unfortunately, the hotel suffers from a...

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Thank TraveledMilesPerHour

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Aloft Richmond West is set in the hot new West Broad Village lifestyle center, just minutes from shopping at Short Pump Town Center, the Innsbrook Office Park, and downtown Richmond. ... more   less 

Additional Information about aloft Richmond West

Address: 3939 Duckling Dr, Glen Allen, VA 23060-5895
Region: United States > Virginia > Glen Allen
Price Range: $132 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — aloft Richmond West 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Aloft Richmond West Hotel Glen Allen
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Questions & Answers

Here's what travellers have asked, with answers from aloft Richmond West staff and other travellers.
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Questions? Get answers from aloft Richmond West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another Hotel. See review above.”
 of 5 bubbles TimMcAfee, 5 Oct 2016 | Read review
“Join their rewards program for perks.”
 of 5 bubbles Susgo126, 30 Sep 2016 | Read review
“Don't...choose elsewhere.”
 of 5 bubbles TristanB924, 19 May 2016 | Read review
“Just go to the Hampton Inn”
 of 5 bubbles shannonrC7617DF, 7 Mar 2016 | Read review
“pick a different hotel”
 of 5 bubbles lisajO948WL, 5 Mar 2016 | Read review
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